FABIYI GBENGA SEBIL
No. 6, Layo Ojo Close, Governor Road, Ikotun, Lagos State,Lagos - Nigeria
Summary
Experienced Branch Head of Operations with over 10 years of progressive experience in banking operations, cash and vault management, funds transfer, ATM administration, and regulatory compliance. Proven ability to improve operational efficiency, strengthen internal controls, and supervise branch teams to deliver excellent service. Skilled in account management, risk mitigation, and operational process improvement.
Overview
2026
2026
years of professional experience
13
13
years of post-secondary education
Work History
Head of Operations
FIRST CITY MONUMENT BANK (FCMB)
Lagos, NG
02.2007 - 09.2025
- Oversaw all branch operations, including cash management, vault operations, ATM reconciliation, and funds transfer processes.
- Ensured strict compliance with internal control procedures, risk management policies, and regulatory requirements.
- Supervised branch operations staff, delegated daily tasks, and monitored performance to maintain operational efficiency.
- Coordinated account opening procedures, KYC/AML compliance, and verification processes.
- Handled escalated operational issues and collaborated with the Customer Service Manager to resolve customer complaints.
- Managed vendor and supplier interactions to support uninterrupted branch operations.
- Prepared and reviewed operational reports, ensuring accuracy and timeliness for branch management.
- Advised branch management and customers on operational processes, cash handling, and digital banking services.
- Contributed to process improvement initiatives that enhanced operational efficiency and reduced errors.
NYSC
Government Technical College
Abakpa, NG
Field Officer
LAGOS STATE MINISTRY OF ENVIRONMENT (Alpha Consortium)
Lagos, NG
- Coordinated activities of PSP operators in assigned wards.
- Distributed bills, mobilized funds, and handled customer complaints.
- Prepared weekly operational reports and assisted with enforcement of payments.
Marketing Executive
CWAY FOODS NIGERIA LIMITED
, NG
- Mobilized sales and delivered water dispenser machines to customers.
- Built and maintained marketing networks and customer relationships.
- Ensured timely servicing and installation of dispenser machines.
Education
Bachelor of Arts - Development Studies
Federal University Dutse
Dutse, Jigawa 03.2015 - 07.2017
Bachelor of Science - Education Economics
Imo State University
Imo, NG 03.2008 - 09.2012
Diploma in Data Processing -
MOE Computer Training Centre
Ogoja 01.2003 - 03.2003
HND Business Administration -
Federal Polytechnic Ilaro
Ilaro, Nigeria 01.1999 - 05.2002
OND Business Studies -
Federal Polytechnic Ilaro
Ilaro, Nigeria 02.1996 - 11.1998
Skills
- Branch Operations Management
- Cash & Vault Management
- ATM Custodianship & Reconciliation
- Funds Transfer & Remittances
- Account Opening & KYC/AML Compliance
- Risk Management & Internal Controls
- Staff Supervision & Performance Management
- Vendor & Supplier Coordination
- Operational Reporting & Documentation
- Process Improvement & Error Reduction
References
Available on request.
Hobbies and Interests
- Reading
- Meeting new people
- Travelling
Personal Information
Title: Branch Head of Operations | Banking Operations & Risk Management Specialist
Leadership Experience
- Flag Cadets Road Safety Corps, Ogoja Unity Command, 2002 - 2003
- Financial Secretary, National Association of Business, Administration & Management Students, Federal Polytechnic Ilaro, 2000 - 2001
- Vocational Service Director, Rotaract Club of Oshodi, 1996
Languages
English
First Language
Timeline
Bachelor of Arts - Development Studies
Federal University Dutse
03.2015 - 07.2017
Bachelor of Science - Education Economics
Imo State University
03.2008 - 09.2012
Head of Operations
FIRST CITY MONUMENT BANK (FCMB)
02.2007 - 09.2025
Diploma in Data Processing -
MOE Computer Training Centre
01.2003 - 03.2003
HND Business Administration -
Federal Polytechnic Ilaro
01.1999 - 05.2002
OND Business Studies -
Federal Polytechnic Ilaro
02.1996 - 11.1998
NYSC
Government Technical College
Field Officer
LAGOS STATE MINISTRY OF ENVIRONMENT (Alpha Consortium)
Marketing Executive
CWAY FOODS NIGERIA LIMITED