Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
- Cash Treasury Management and Control
work with Control guidelines for cash management
Maintaining minimum control guidelines for vault key management
Maintenance of daily cash balance report
- Reconciliation of Branch's suspense and ATM accounts
Maintenance of vault and ATM cash limits
Daily balancing of Branch stock registers
- Customer Experience
Improved Customer Experience on Account management processes
Engagement and resolution Customer's complaints via escalation channels
Adoption of enhanced Customer Experience Tools
- Branch Management Support
Maintaining a workable relationship with the Bank's Vendors
Leadership and supervision of regular stand ups
Maintainanace/Reconciliation of Branch's Asset Register
Provide support for functionality of Branch's Operation Manual
Good Communication skills
Google Project Management Certificate
Google Project Management Certificate