Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
- Cash Treasury Management and Control
work with Control guidelines for cash management
Maintaining minimum control guidelines for vault key management
Maintenance of daily cash balance report
- Reconciliation of Branch's suspense and ATM accounts
Maintenance of vault and ATM cash limits
Daily balancing of Branch stock registers
- Customer Experience
Improved Customer Experience on Account management processes
Engagement and resolution Customer's complaints via escalation channels
Adoption of enhanced Customer Experience Tools
- Branch Management Support
Maintaining a workable relationship with the Bank's Vendors
Leadership and supervision of regular stand ups
Maintainanace/Reconciliation of Branch's Asset Register
Provide support for functionality of Branch's Operation Manual
Good Communication skills
Impeccable Character and Integrity
Team work and Managerial ability
Change and Process Management
Customer service
Facility Management
Google Project Management Certificate
Google Project Management Certificate