SUNMISOLA ABEL
Eti Osa,Lagos
Summary
Results-oriented banking professional with extensive experience in operations management, regulatory compliance, and process optimization. Adept at managing large teams, implementing strategic policies, and streamlining workflows to enhance productivity. Skilled in risk management, customer service excellence, and financial operations, driving efficiency and business growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ASSISTANT HEAD OF OPERATIONS
Access Bank
Ajah, Lagos
04.2023 - Current
- Supervised daily operations to ensure efficiency and compliance with banking regulations.
- Coordinated with different departments to improve customer service and operational workflow.
- Assisted in policy implementation and staff management to enhance productivity.
- Managed risk assessment strategies to minimize financial and operational risks.
SALES REPRESENTATIVE
ZUN Properties
Ajah, Lagos
08.2023 - 10.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Expanded client base through targeted outreach initiatives.
Sales representative
Rahmrad Nig Ltd
Ajah, Lagos
08.2020 - 07.2021
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Education
Master of Information Managment - Information Managment
Ahmadu Bello University
Nigeria 10.2024 -
B.Ed/B.A - Adult Education/English
University of Ibadan
Ibadan, NigeriaSkills
- Budget management
- Quality assurance
- Process optimisation
- Customer service excellence
- Service delivery development
- Time management
- Continuous improvements
Certification
ACIB (Associate of the Chartered Institute of Bankers) Certification | Completed
Timeline
Master of Information Managment - Information Managment
Ahmadu Bello University
10.2024 -
SALES REPRESENTATIVE
ZUN Properties
08.2023 - 10.2023
ASSISTANT HEAD OF OPERATIONS
Access Bank
04.2023 - Current
Sales representative
Rahmrad Nig Ltd
08.2020 - 07.2021
B.Ed/B.A - Adult Education/English
University of Ibadan
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