AMARA JUDITH MBADUGHA
Abuja,Nigeria
Summary
An experienced operations professional with focus on streamlining processes and enhancing productivity. I propel operational excellence by implementing strategic initiatives, fostering team collaboration and inclusivity. In addition to delivering measurable improvements through adept problem-solving and resource management, I approach every task with excellence, professionalism, integrity and astuteness.
Overview
12
12
years of professional experience
2034
2034
years of post-secondary education
Work history
ASSISTANT HEAD OF OPERATIONS
ACCESS BANK PLC
2018.09 - 2026.01
- Coordinating over 80-man branch operations team, mobilizing and ensuring work is done appropriately in several branch locations
- Delivering quality administrative support to all stakeholders, promoting excellence in service
- Interactions with over 200 customers per week ensuring service needs are met.
- Conducting routine training and meetings that aligns with clear organizational vision.
- Interacting with vendors, contractors, professional service personnel to receive orders, direct activity and communicate instructions.
- Expense/cost management, agenda/minute drafting and, document creation for meetings.
- Working closely with senior colleagues to provide effective assistance for specific aspects of branch business operations.
- Filing documents in line with regulatory compliance and report rendition..
- Engaging in at lease two team bonding exercises/events per annum.
- Monitored health and safety measures for guaranteed compliance.
ASSISTANT QUALITY CONTROL ANALYST
SEEBEST PHARMACEUTICAL COMPANY LTD
2014.05 - 2014.10
- Preparation of reagents of different concentrations.
- Performed physical and chemical tests on newly purchased reagents and raw materials used for drug analysis and drug production respectively.
- Conducted qualitative and quantitative analysis on finished products.
- Calibration of laboratory apparatus, recording and documentation.
Education
MBA - Business development and Entrepreneurship
EUROPEAN GLOBAL SCHOOL, PARIS IN AFFILIATION WITH ONITSHA BUSINESS SCHOOL
ONITSHA, ANAMBRA STATE 2022.08 - 2024.09
Finance
Associate of the Chartered Institute of Bankers
Abuja, FCT 2018.10 - 2024.10
BSc - Applied Biochemistry
NNAMDI AZIKIWE UNIVERSITY
AWKA, ANAMBRA STATE 2011.09 - 2015.10
Certificate of Higher Education - West African Senior Secondary School Certificate
FEDERAL GOVERNMENT GIRLS’ COLLEGE
ONITSHA 2004.09 - 2010.07
Finance
ACCESS BANK SCHOOL OF BANKING EXCELLENCE
Lagos, Nigeria 2018.04 - 2018.08
Bachelor of Science - Applied Biochemistry
NNAMDI AZIKIWE UNIVERSITY
Awka, Anambra State, Nigeria.04.2014
Data Analysis
ACADEMY OF GROWTH (School of Data Analysis)
Skills
- Team coordination
- Multitasking
- Problem solving and analysis
- Emotional intelligence
- Operational excellence
- Customer relationship management
- Microsoft Dynamics
- Communication proficiency
- Time efficiency
- Proficient in MS Excel
- Quality assurance oversight
Affiliations
- Fashion and lifestyle travels
- Surfing the net
- Cooking
- Reading
- Playing card games
REFERENCE
HUMAN RESOURCE DEPARTMENT, ACCESS BANK PLC
LEADERSHIP
- Currently in a leadership position as the Assistant Head of Operations at Access bank plc.
- Led a project group during my final undergraduate project/research work
References
References available upon request.
Timeline
MBA - Business development and Entrepreneurship
EUROPEAN GLOBAL SCHOOL, PARIS IN AFFILIATION WITH ONITSHA BUSINESS SCHOOL
2022.08 - 2024.09
Finance
Associate of the Chartered Institute of Bankers
2018.10 - 2024.10
ASSISTANT HEAD OF OPERATIONS
ACCESS BANK PLC
2018.09 - 2026.01
Finance
ACCESS BANK SCHOOL OF BANKING EXCELLENCE
2018.04 - 2018.08
ASSISTANT QUALITY CONTROL ANALYST
SEEBEST PHARMACEUTICAL COMPANY LTD
2014.05 - 2014.10
BSc - Applied Biochemistry
NNAMDI AZIKIWE UNIVERSITY
2011.09 - 2015.10
Certificate of Higher Education - West African Senior Secondary School Certificate
FEDERAL GOVERNMENT GIRLS’ COLLEGE
2004.09 - 2010.07
Bachelor of Science - Applied Biochemistry
NNAMDI AZIKIWE UNIVERSITY
Data Analysis
ACADEMY OF GROWTH (School of Data Analysis)