CHIDINMA JESSICA Amakwe
TRAVEL CONSULTANT
Abuja,Nigeria
Summary
Accomplished travel professional with extensive experience in leisure and corporate travel arrangements. Proficient in global distribution systems and Amadeus software, with strong skills in customer service and relationship management. Expertise in managing complex itineraries, hotel reservations, and car rentals, ensuring efficiency and client satisfaction. Fluent in English with a solid understanding of computer reservation systems and holiday package curation, aiming to enhance travel coordination services in a dynamic organization.
Overview
12
12
years of post-secondary education
5
5
years of professional experience
Work history
Travel consultant
FEDORA TRAVEL AND TOURS LTD
Abuja
07.2026 - 06.2026
- Flight Booking and Ticketing Management
- Handled flight reservations from start to finish, making sure every ticket was accurate and followed airline rules.
- Worked confidently with Amadeus, Galileo and Sabre to manage bookings, calculate fares and take care of ticket changes or reissues.
- Helped clients find the best travel options while keeping their costs reasonable.
- Client Advisory and Customer Support
- Gave clear and friendly travel guidance, including visa info, itinerary planning and document checks.
- Supported clients with questions, changes, cancellations and refunds.
- Made sure each traveler had a smooth, stress-free experience.
- Sales, Marketing and Partnership Development
- Promoted travel packages, special offers and corporate services in a way that connected well with clients.
- Built strong working relationships with airlines, hotels and other partners.
- Secured good deals and improved the overall travel experience for clients.
Travel consultant
TRAVELSTAR AND TOURS INVESTMENT SERVICE LTD
Abuja
09.2024 - 06.2025
- Flight Booking & Ticketing Management:
- Handling airline reservations, issuing tickets with accuracy, and ensuring compliance with airline policies. Utilizing Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre to efficiently manage bookings, fare calculations, ticket modifications, and reissues while optimizing travel costs for clients.
- Client Advisory & Customer Support:
- Providing personalized travel consultations, including visa guidance, itinerary planning, and travel documentation verification. Addressing client inquiries, managing booking changes, processing cancellations or refunds, and ensuring a seamless travel experience with exceptional customer service.
- Sales, Marketing & Partnership Development:
- Promoting travel packages, special deals, and corporate travel services to attract and retain clients. Collaborating with airlines, hotels, and other travel service providers to secure the best deals, enhance service offerings, and maintain strong professional relationships.
Enumerator- Trial Post Enumeration Survey
National Population Commission, Nasarawa
Nasarawa
01.2023 - 01.2023
- Data Collection: My primary duty was to collect accurate and reliable data from survey participants or respondents. This involved conducting face-to-face interviews with respondents.
- Informed Consent: Explaining the purpose of the survey, obtaining informed consent from participants, and ensuring they understand the nature of the exercise and their rights.
- Questionnaire Administration: Administered standardized questionnaires to collect data. This includes asking questions, recording responses, and ensuring completeness and accuracy of the information.
- Communication: Maintained open and effective communication with my supervisor, team members, and project coordinators. Reporting progress and challenges as necessary.
Quality Assurance Officer- Enumeration Area Demarcation.
National Population Commision, FCT, Abuja
Abuja
01.2022 - 01.2022
- Data Quality Assessment: Conducted systematic checks to verify the quality and accuracy of demographic data collected during the EAD process. This includes reviewing household listings, population counts, and geographic data.
- Data Validation: Verified the correctness of data by cross-referencing information collected by different enumerators. This helps identify and rectify inconsistencies and errors in the data.
- Supervision: Supervised and monitored the work of field enumerators to ensure they adhered to data collection guidelines and standards. This involved conducting field visits to observe data collection activities.
- Quality Control Checks: Implemented quality control measures to identify and address any discrepancies or irregularities in the data. This includes routine data audits and checks for completeness and accuracy.
Enumerator- Enumeration Area Demarcation.
National Population Commision, FCT, Abuja
Abuja
01.2021 - 01.2022
- Data Collection: My primary duty was to collect accurate and reliable data from survey participants or respondents. This involved conducting face-to-face interviews with respondents.
- House-to-House Numbering: Assigned building numbers to structures that should be listed to be counted which forms part of a whole data frame of Enumeration Areas for Census activities.
- Questionnaire Administration: Administered standardized questionnaires to collect data. This includes asking questions, recording responses, and ensuring completeness and accuracy of the information.
- Communication: Maintained open and effective communication with my supervisor, team members, and project coordinators. Reporting progress and challenges as necessary.
Education
SSCE -
MARIST COMPREHENSIVE COLLEGE
AWKA, ANAMBRA STATE, Nigeria 09.2012 - 08.2018
BACHELORS OF ART (B.A) - History and International Studies
UNIVERSITY OF NIGERIA, NSUKKA
ENUGU, Nigeria 09.2018 - 03.2024
AIRLINE TICKETING AND RESERVATION -
UNIVERSAL SCHOOL OF AVIATION
FCT, ABUJA, Nigeria 06.2024 - 12.2024
Skills
- My Digital Skills
- Microsoft Excel Microsoft Office Microsoft Word Microsoft Powerpoint
- Resort and accommodation booking
- Travel insurance understanding
- Fluent english communication
- Computer reservations systems
- Holiday package curation
- Airline reservations systems
- Amendment and cancellation processes
- Car rental processes
- Global distribution systems usage
- Leisure travel expertise
- Flight booking expertise
- Corporate travel arrangement
- Hotel reservation proficiency
- Customer Service
- Relationship Management
- Fares and ticketing processes
- Global Distribution System (GDS)
- Amadeus software
- Central Reservation System proficiency
- Holiday coordinating
- Travel itinerary management
- Accommodation reservation management
- Global Distribution System knowledge
LANGUAGE SKILLS
Mother tongue(s): English
Other language(s)
IGBO
LISTENING B2 READING B1 WRITING A1
SPOKEN PRODUCTION B2 SPOKEN INTERACTION C1
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
RECOMMENDATIONS
- AMAKWE HELEN, ORITSEWEYINMI, MOTHER, hamakweh69@gmail.com, (+234) 8035091009, I have watched Chidinma grow into a dedicated, hardworking, and responsible individual. Her strong work ethic, problem-solving skills, and passion for excellence make her a valuable asset in any professional setting. She is dependable, disciplined, and always eager to learn and improve. I have no doubt that she will excel in any role she takes on., — Helen.O. Amakwe
- FRIDAY CHIJIOKE, NWOKE, UNCLE, fridaychijioke@gmail.com, (+234) 8037023901, Chidinma is a disciplined, determined, and highly responsible individual. She approaches every task with focus, efficiency, and a strong sense of duty.
COMMUNICATION AND INTERPERSONAL SKILLS
- Public Speaking and Presentation
- I have the ability to communicate effectively in public settings, such as presentations and speeches here the description…
- Teamwork
- Many international issues and projects involve collaboration, hence i possess the ability to work effectively in diverse teams which is a valuable skill.
Timeline
Travel consultant
FEDORA TRAVEL AND TOURS LTD
07.2026 - 06.2026
Travel consultant
TRAVELSTAR AND TOURS INVESTMENT SERVICE LTD
09.2024 - 06.2025
AIRLINE TICKETING AND RESERVATION -
UNIVERSAL SCHOOL OF AVIATION
06.2024 - 12.2024
Enumerator- Trial Post Enumeration Survey
National Population Commission, Nasarawa
01.2023 - 01.2023
Quality Assurance Officer- Enumeration Area Demarcation.
National Population Commision, FCT, Abuja
01.2022 - 01.2022
Enumerator- Enumeration Area Demarcation.
National Population Commision, FCT, Abuja
01.2021 - 01.2022
BACHELORS OF ART (B.A) - History and International Studies
UNIVERSITY OF NIGERIA, NSUKKA
09.2018 - 03.2024
SSCE -
MARIST COMPREHENSIVE COLLEGE
09.2012 - 08.2018