Bolutife Hilda Mustapha
Finance / Human Resources Manager
Lagos
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects simultaneously and developing innovative solutions. Capable of effectively communicating at various levels with individuals, groups, and willing to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
International Enrolment Specialist, Africa
Catalyst Global Education Marketplace
Remote
2021.09 - Current
- Analyzed marketing data and trends to identify opportunities for improvement.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
- Developed daily targets and clearly communicated plan to subordinates and team members.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Built and managed relationships with key clients and partners to drive growth.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Engaged with larger campaigns to build deeply collaborative partnerships.
Finance / Human Resources /Business Development Manager
British Canadian International Education Limited
Lagos
2013.05 - 2021.08
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Performed budget analysis to control expenditures and predict future budget needs.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Prepared the monthly payroll spreadsheet and payments for staff salaries in accordance with the company regulations.
- Ensured that HR procedures and policies are in line with BCIE guidelines and the Nigerian labour law.
- Ensured that salaries and benefits for nationally recruited staff are in-line with similar organizations, meet the requirements of labour law and are within budget.
- Identified the training needs for all staff and source in-house and external training opportunities as appropriate, working within budgetary and operational constraints and maintain training records.
- Provided my line managers with the necessary training, advice, mentoring and coaching on performance management and any other relevant areas of HR management and the procedures for their teams are followed and records are kept in accordance with BCIE guidelines and the labour laws.
Finance / Admin Officer
Services, Technologies & innovations Limited
Lagos
2011.01 - 2013.04
- To provide support and administrative duties for the senior accounts personnel.
- Ensured proper customer registration profiles to track information such as the customers’ name, address, contact information and business profile.
- Attended to all walk in enquiries of the company.
- Understanding and communicating effectively with customers, thereby enhancing productivity and success for the company and also attaining customers’ trust and needs.
- Maintaining the daily financial and book keeping systems of the company.
- Assisted with recruiting, interviewing and hiring new department employees.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Identified partnership opportunities and established favorable business connections.
Education
Bachelor of Science - Accounting
2005.10 - 2009.12
- Elected to the Welfare Secretary role for [Accounting Student Association in 2008.
Diploma Certificate - Computer Science
2002.08 - 2003.08
Skills
Customer Relations
Certification
Hubspot Sales Enablement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hubspot Sales Enablement
2022-09
International Enrolment Specialist, Africa - Catalyst Global Education Marketplace
2021.09 - Current
Customer Service Training
2019-01
MYOB accounting software package
2013-06
Finance / Human Resources /Business Development Manager - British Canadian International Education Limited
2013.05 - 2021.08
Finance / Admin Officer - Services, Technologies & innovations Limited
2011.01 - 2013.04
Igbinedion University, Okada, Edo State - Bachelor of Science, Accounting
2005.10 - 2009.12
Lagos City Computer College, Ikeja, Lagos - Diploma Certificate, Computer Science
2002.08 - 2003.08
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