Field operations
AKINPELUMI A. OYINLOLA
Logistics & Operations | Transport & Supply chain | Virtual Assistant & Digital project manager
Surulere
Summary
Results-driven Administrative Professional experienced in maritime logistics, oil and gas operations, and supply chain coordination. Achieved operational efficiency and enhanced client satisfaction through optimizing dispatch schedules and managing fleet operations. Focused on continuous improvement and proactive communication to deliver precise administrative support and data-driven content strategies.
Overview
1
1
Language
6
6
years of professional experience
Work History
Virtual Assistant
ALX HUB
02.2026 - 05.2026
- Provide high-level executive and administrative support to multiple stakeholders within the ALX HUB ecosystem, managing complex schedules, coordinating meetings across time zones, and ensuring zero scheduling conflicts or missed deadlines
- Conduct structured research and compile well-organized reports, briefing documents, and presentations for leadership teams, enabling informed and timely decision-making on key operational matters
- Manage and organize digital filing systems, communication inboxes, and project documentation — improving document retrieval efficiency and ensuring version control across shared workspaces
- Assisted with project management, tracking progress and deadlines to ensure timely completion of deliverables.
- Developed and maintained comprehensive filing systems to enhance document retrieval and organizational effectiveness.
- Managed scheduling and calendar coordination for multiple executives, ensuring time efficiency and prioritization of tasks.
- Conducted research and prepared reports, providing data-driven insights for strategic decision-making processes.
- Streamlined communication processes by implementing new tools, improving collaboration across teams.
- Provided exceptional customer support via email and chat, enhancing client satisfaction through prompt responses.
- Organized virtual meetings and events, coordinating logistics to facilitate seamless participant experiences.
- Trained new team members on operational procedures, fostering a culture of continuous improvement and support.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Completed business correspondence, transcription, and data entry.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Conferred with customers by telephone, chat or email to provide information.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Coordinate virtual events, webinars, and stakeholder meetings from end to end, including logistics planning, participant communication, technical setup, and post-event documentation and follow-up
- Support the onboarding process for new community members by preparing orientation materials, tracking progress, and serving as the first point of contact for queries and administrative needs
- Use project management tools, including Trello, Asana, and Google Workspace, to track deliverables, monitor team progress, and ensure all assigned tasks are completed on schedule
- Contributed to team goals while working from remote location.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Contributed to company growth by identifying business opportunities through lead generation activities on social media platforms.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Executed travel arrangements by researching and booking flights and accommodations.
- Researched topics and events to support supervisor's work agenda and projects.
- Organized and managed team tasks using Trello and Asana.
- Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
- Supported financial operations through meticulous bookkeeping tasks such as invoicing, expense tracking, and budget management.
- Promoted company values through consistent representation of brand voice in all written communications.
- Uploaded files for team use on Google Suite and SharePoint.
- Assisted in the recruitment process through candidate screening, interview scheduling, and onboarding support.
- Managed diverse range of administrative tasks, ensuring timely preparation and submission of documents and reports.
- Fostered positive work environment by facilitating effective communication channels between remote teams.
- Improved operational efficiency by organizing digital files and creating more accessible database for critical information.
- Maintained strict confidentiality of sensitive information, ensuring trust and reliability in client relationships.
- Adapted quickly to emerging technologies and software, staying ahead in providing versatile virtual assistance.
- Enhanced project outcomes with diligent follow-up actions, ensuring all tasks were completed to highest standard.
- Scheduled and coordinated appointments, enabling better time management and meeting logistics for clients.
- Supported financial operations by efficiently handling invoicing and expense tracking, contributing to better budget management.
- Improved client engagement by creating and managing content on social media platforms, expanding online presence.
- Empowered clients to focus on core business areas by taking charge of administrative and routine tasks.
- Increased client satisfaction by providing comprehensive support and troubleshooting for technical issues encountered during virtual meetings.
- Enhanced team productivity with introduction of collaborative project management tool, facilitating smoother task allocation and follow-ups.
- Conducted thorough research for projects, contributing to well-informed strategies and decision-making processes.
- Cultivated strong network of suppliers and service providers, ensuring timely and cost-effective project execution.
- Contributed to business growth by identifying and suggesting improvements for internal processes and customer service strategies.
- Streamlined client communication by developing and implementing efficient email management system, significantly reducing response times.
- Enhanced client proposals by crafting detailed presentations and documents, improving chances of securing new business.
- Delivered comprehensive market analysis reports, aiding in strategic planning and competitive positioning.
- Implemented proactive approach to problem-solving, addressing potential issues before they impacted workflow.
- Streamlined travel arrangements for executives, optimizing itineraries and managing unforeseen changes efficiently.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Performed research to collect and record industry data.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Established administrative work procedures to track staff's daily tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Logistics Intern (NYSC)
IBILE Oil and Gas Corporation
01.2025 - 11.2025
- Coordinated and optimized scheduled LPG and downstream petroleum truck dispatches across multiple delivery routes, achieving measurable improvements in delivery timelines and reducing average turnaround time by streamlining scheduling protocols
- Supervised real-time fleet movement across depot operations; generated daily efficiency and performance reports used by management for operational decision-making and resource allocation
- Supported ISO 9001 Quality Management System (QMS) documentation, ensuring that operational processes met regulatory compliance standards; assisted in personnel training on QMS procedures
- Executed systematic inventory tracking, depot audits, and supply planning to ensure product availability and minimize discrepancies in stock records
- Contributed to reduction in workplace safety incidents through proactive hazard identification, adherence to HSE protocols, and improved delivery procedures
- Oversaw logistics operations to optimize transportation and enhance service delivery., optimizing transportation routes to enhance delivery efficiency.
- Supported supply chain analysis by compiling data for performance metrics and reporting.
- Streamlined documentation processes to reduce turnaround times for shipping and receiving tasks.
- Collaborated with cross-functional teams to improve communication and workflow efficiency.
- Oversaw shipment schedules to proactively address potential delays., proactively addressing delays to maintain project timelines.
- Implemented process improvements that enhanced order fulfillment accuracy and reduced errors.
- Coordinated scheduling of deliveries and shipments to meet customer deadlines., and provided real-time updates to all parties.
- Improved order accuracy, managed pick-and-pack processes for timely delivery to customers.
- Streamlined warehouse operations for improved inventory management and faster order processing.
- Utilized advanced software tools for tracking shipments, maintaining visibility throughout the entire supply chain process.
- Contributed to reducing lead times through proactive communication with suppliers and efficient scheduling of shipments.
- Assisted in the analysis of supply chain data, identifying trends and opportunities for process improvement.
- Reached out to customers to offer solutions to diverse business issues.
- Provided support during peak shipping seasons by helping coordinate additional resources and ensuring smooth workflow among team members.
- Participated in logistics projects focused on cost reduction, service improvements, and risk mitigation.
- Enhanced supply chain efficiency by optimizing transportation routes and load planning.
- Assisted in maintaining accurate inventory records, conducting periodic audits to ensure data integrity.
- Gained exposure to various facets of the logistics industry including warehousing, transportation management, and customer service operations.
- Achieved reduction in shipping costs by optimizing carrier selection and route planning. with strategic carrier negotiations and effective route planning.
- Collaborated in cross-functional teams to implement innovative logistics solutions, boosting operational performance.
- Monitored performance of logistics operations to identify areas for improvement.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Monitored and adjusted inventory levels according to demand.
- Coordinated loading and unloading activities to ensure timely delivery of goods., movement, and sorting of supplies to keep deliveries on schedule.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Created reports to provide insights into logistics operations and performance.
Social Media Creator
Decto Consulting
10.2023 - 04.2024
- Develop and execute a comprehensive social media content strategy across LinkedIn, Instagram, Twitter/X, and Facebook, growing brand following and increasing average post engagement by over 40% within the first quarter
- Researched industry trends, curated relevant topics, and produced high-quality written, graphic, and video content, enhancing Decto Consulting's reputation as a thought leader in business consulting and professional services.
- Managed editorial content calendar, planning and scheduling posts to maximise reach, impressions, and audience interaction across all platforms.
- Research industry trends, curate relevant topics, and produce high-quality written, graphic, and video content that positions Decto Consulting as a thought leader in business consulting and professional services
- Analyse platform analytics dashboards (Meta Insights, LinkedIn Analytics) to generate weekly performance reports, using data-driven insights to continuously refine content strategy and improve conversion metrics
- Monitored community engagement by responding to comments, direct messages, and inquiries, fostering an active, loyal online community around Decto Consulting's brand.
- Remote
Maritime Logistics Intern
Greenview Development Nigeria Ltd (Dangote Terminal)
07.2022 - 02.2023
- Coordinated truck and marine cargo documentation, including Bills of Lading, cargo manifests, delivery orders, and packing lists; managed shipment scheduling to achieve timely vessel turnarounds and cargo clearance.
- Supervised cargo loading and unloading operations at the terminal with strict adherence to maritime safety protocols, reducing cargo handling incidents and ensuring compliance with port regulations
- Developed and maintained terminal operational reports covering turnaround times, cargo volumes, vessel schedules, freight costs, and safety metrics, providing leadership with actionable performance data
- Implemented digital tracking improvements that enhanced real-time cargo visibility, reduced audit infractions, and improved the accuracy of inventory and logistics records
- Liaised with shipping agents, terminal operators, and customs officials to facilitate cargo clearance and efficiently resolve documentation discrepancies, enhancing operational flow.
- Ensured timely delivery of materials and products through effective logistics coordination.
- Tracked stock levels using ERP systems to aid in effective inventory management.
- Collaborated with cross-functional teams to optimize supply chain workflows.
- Analyzed shipment data to identify trends and improve efficiency in logistics processes.
- Implemented safety protocols during loading and unloading activities to enhance workplace safety.
- Maintained detailed documentation of all intern tasks completed during the internship period as a reference guide for future team members.
- Assisted in resolving shipment discrepancies by collaborating with carriers and internal teams, enabling timely deliveries to customers.
- Prepared and presented reports to management on logistics performance.
- Implemented systems and procedures for accurate data collection and reporting.
- Implemented and developed supply chain strategies to optimize efficiency.
- Created and managed budgets related to logistics and transportation.
- Improved order accuracy, managed pick-and-pack processes for timely delivery to customers.
- Streamlined warehouse operations for improved inventory management and faster order processing.
- Utilized advanced software tools for tracking shipments, maintaining visibility throughout the entire supply chain process.
- Assisted in the analysis of supply chain data, identifying trends and opportunities for process improvement.
- Contributed to reducing lead times through proactive communication with suppliers and efficient scheduling of shipments.
- Provided support during peak shipping seasons by helping coordinate additional resources and ensuring smooth workflow among team members.
- Engaged with customers to provide solutions addressing diverse business issues.
- Participated in logistics projects focused on cost reduction, service improvements, and risk mitigation.
- Enhanced supply chain efficiency by optimizing transportation routes and load planning.
- Assisted in maintaining accurate inventory records, conducting periodic audits to ensure data integrity.
- Learned about different logistics industry components including warehousing, transportation management, and customer service.
- Collaborated in cross-functional teams to implement innovative logistics solutions, boosting operational performance.
- Negotiated with carriers and planned routes strategically to reduce shipping costs.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Sales & Production Assistant
B. Best & OTM Leather Tech
02.2020 - 04.2022
- Managed customer relations, handled product inquiries, and maintained accurate records of client interactions, strengthening customer service and relationship management
- Managed customer relations, handled product inquiries, and maintained accurate records of all client interactions — building a strong foundation in customer service and relationship management
- Coordinated outbound marketing initiatives and expanded product outreach, enhancing sales volume and brand visibility
Education
B.Sc. - Maritime Transport and Logistics
Nigerian Maritime University
Delta State, Nigeria04-2024
Skills
Virtual Coordination
Administrative Tools
Meeting scheduling
Event planning
Invoice Processing
Document Management
Database management
Task prioritization
Time management
Project management
Client Communication
Business Correspondence
Customer service
Software & Systems
Microsoft Office
Word
Excel
PowerPoint
Outlook
Administrative Tools
Google Workspace
Miro
SAP Cloud ERP
Google Analytics
Organizational Software
Quality Control
Data confidentiality
Database input
Interests
Work research
Timeline
Virtual Assistant
ALX HUB
02.2026 - 05.2026
Logistics Intern (NYSC)
IBILE Oil and Gas Corporation
01.2025 - 11.2025
Social Media Creator
Decto Consulting
10.2023 - 04.2024
Maritime Logistics Intern
Greenview Development Nigeria Ltd (Dangote Terminal)
07.2022 - 02.2023
Sales & Production Assistant
B. Best & OTM Leather Tech
02.2020 - 04.2022
B.Sc. - Maritime Transport and Logistics
Nigerian Maritime University