Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
CustomerServiceRepresentative
AFOLABI HAKEEM OLAWALE

AFOLABI HAKEEM OLAWALE

Banking
Lagos,Lagos

Summary

Self-motivated Relationship Officer skilled in providing extraordinary customer service internally and externally to develop relationships and create positive customer experiences. Proven record of achieving operational efficiency and quality standards and demonstrating compliance with State regulations. Exhibits exceptional analytical skills and to conceptualize Type proposals and provide viable solutions.

Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills. Offering Number-year track record of success in Industry.

Overview

12
12
years of professional experience
18
18
years of post-secondary education
4
4
Certifications

Work History

Relationship Officer

JAIZ BANK PLC
Abuja , Abuja
10.2018 - Current
  • Maintained and built close relationships with customers through regular contact and visits.
  • Supported Type team in implementing sales tactics and achieving growth objectives and sales targets.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

Purchase Analyst / Electronics Manager

MODU SHOPPING MALL
Abeokuta , Ogun
03.2017 - 09.2018
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Mathematics Teacher

MODAKEKE HIGH SCHOOL, OSUN STATE
07.2017 - 07.2018
  • Addressed systematic issues with math curriculum by collaborating with colleagues.

Graphics Designer / Marketing & Media

adVertange Media Limited
Ikeja , Lagos
01.2015 - 01.2016
  • Developed display, marketing and packaging materials to support product branding strategies.

ICT Personnel / Graphics Designer

adVertange Media Limited
Ikeja , Lagos
01.2011 - 01.2016
  • Created digital image files for use in digital and traditional printing methods.
  • Created broad range of work using various design techniques.

Education

Master Of Business Administration - Human Resources Management

Leadcity University, Ibadan
Ibadan
09.2021 - Current

B.Sc - Mathematics

Federal University of Agriculture
Abeokuta
01.2012 - 01.2017

School Leaving Certificate -

Vetland Grammar School
Oko-Oba
01.2003 - 01.2009

First School Leaving Certificate -

Fred Williams Memorial Primary School
Fagba, Iju Ishaga
01.1997 - 01.2003

Skills

High proficiency in the use of Micro-soft word and excelundefined

Accomplishments

  • Matrices and its Application to Forensic (Fingerprint Technology), Cryptography, Leontief’s Model and Transition Probability
  • Welfare 2 – MCAN Modakeke Zone, Ile - Ife 2017 - 2018
  • Election Coordinator – NAMSNIEC FUNAAB 2017
  • Welfare and Business Director – COLPHYSSA FUNAAB 2016
  • Welfare and Business Director – NAMSN FUNAAB 2015
  • PERSONAL INTEREST
  • Human Resources Development
  • Public Relations and Leadership
  • SPECIAL INTEREST
  • Reading - Counseling – Researching - Networking

Certification

Certification in Web Design 2018

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Master Of Business Administration - Human Resources Management

Leadcity University, Ibadan
09.2021 - Current

Relationship Officer

JAIZ BANK PLC
10.2018 - Current

Mathematics Teacher

MODAKEKE HIGH SCHOOL, OSUN STATE
07.2017 - 07.2018

Purchase Analyst / Electronics Manager

MODU SHOPPING MALL
03.2017 - 09.2018

Graphics Designer / Marketing & Media

adVertange Media Limited
01.2015 - 01.2016

B.Sc - Mathematics

Federal University of Agriculture
01.2012 - 01.2017

ICT Personnel / Graphics Designer

adVertange Media Limited
01.2011 - 01.2016

School Leaving Certificate -

Vetland Grammar School
01.2003 - 01.2009

First School Leaving Certificate -

Fred Williams Memorial Primary School
01.1997 - 01.2003
AFOLABI HAKEEM OLAWALEBanking