Summary
Overview
Work History
Education
Skills
<Enter your own>
References
Hobbies and Interests
Youth Service Role
Training And Seminars Attended
Languages
Timeline
Generic
SUMAYYA NUHU MUSA

SUMAYYA NUHU MUSA

Abuja

Summary

Seeking to be part of a dynamic and challenging work environment with a view to meeting your organization’s set goals by applying my exceptional Linguistic and organizational skills, as well as knowledge acquired through a Bachelor’s degree in English Language.

Reliable Relationship Officer with background in managing diverse client relationships, fostering partnerships, and driving customer satisfaction. Strong skills in strategic planning, problem-solving, and communication honed from previous roles. Known for cultivating productive relationships and making significant contribution to business growth through proactive relationship management.

Overview

15
15
years of professional experience

Work History

Relationship Officer

Jaiz Bank Plc
01.2021 - Current
  • Facility management
  • Carrying out marketing functions as well as retail banking functions
  • Facility monitoring/Recovery.
  • Disbursement of facilities
  • Preparation of reports and internal memos for clients
  • Mobilization of deposit and investment of fund

Fund Transfer Officer

Jaiz Bank Plc
01.2020 - 01.2021
  • Treat intra and interbank transfer for clients
  • Treat disbursed facilities
  • Float customers cheque

Head, Customer Service Unit

Jaiz Bank Plc
01.2019 - 01.2020
  • Approve accounts opened by front customer service officers
  • Approve cheque requisition requests
  • Treat dispense errors and other customers complaint

Relationship Officer

Jaiz Bank Plc
01.2017 - 01.2019

Sales Associate

Jaiz Bank Plc
01.2015 - 01.2017
  • Company Overview: outsourced from Caranda management service
  • Outsourced from Caranda management service

National youth service corp.

NAF Primary School
Shasha
01.2011 - 01.2012
  • Presentation skill
  • Organizational skill
  • People management skill
  • Leadership Skill

Education

Masters -

International Affairs and Diplomacy
01.2021

BA - English Language

Ahmadu Bello University
Zaria, Kaduna State
01.2013

West African Senior School Certificate -

Demonstration Secondary School
Zaria, Kaduna State
01.2008

Skills

  • Excellent communication skills
  • Inter-personal skills
  • Problem solving skills
  • Good team player
  • Skills in data base system including micro soft word and excel
  • Critical thinking
  • Sales expertise
  • Deadline management
  • Analytical problem solving
  • Public speaking
  • Business development
  • Effective customer communication

<Enter your own>

  • Date of Birth: 05/10/91
  • Place of Birth: Jigawa State

References

  • Mal Abba Dahiru Muhammad, Regional manager (Abuja), Jaiz Bank plc Kano Road Branch
  • Alh Shehu U H Anka, Chairman, Sulah Group of Companies, 86 Allen Avenue, Ikeja, Lagos State

Hobbies and Interests

  • Reading
  • Surfing the internet

Youth Service Role

NAF Primary School, Shasha, Lagos state, 2011-2012, Presentation skill, Organizational skill, People management skill, Leadership Skill

Training And Seminars Attended

  • Jaiz Bank Induction Training
  • Anti-Money laundering/ Combating Financing Terrorism training (Jaiz Bank Plc)
  • Shariah Non-compliance risk training (Jaiz Bank Plc)
  • Professional Conduct and Ethics
  • Working with Emotional Intelligence
  • Advanced selling and Business Communication Skill

Languages

English
Intermediate
B1
Hausa Language
Beginner
A1

Timeline

Relationship Officer

Jaiz Bank Plc
01.2021 - Current

Fund Transfer Officer

Jaiz Bank Plc
01.2020 - 01.2021

Head, Customer Service Unit

Jaiz Bank Plc
01.2019 - 01.2020

Relationship Officer

Jaiz Bank Plc
01.2017 - 01.2019

Sales Associate

Jaiz Bank Plc
01.2015 - 01.2017

National youth service corp.

NAF Primary School
01.2011 - 01.2012

Masters -

International Affairs and Diplomacy

BA - English Language

Ahmadu Bello University

West African Senior School Certificate -

Demonstration Secondary School
SUMAYYA NUHU MUSA