SUMAYYA NUHU MUSA
Abuja
Summary
Seeking to be part of a dynamic and challenging work environment with a view to meeting your organization’s set goals by applying my exceptional Linguistic and organizational skills, as well as knowledge acquired through a Bachelor’s degree in English Language.
Reliable Relationship Officer with background in managing diverse client relationships, fostering partnerships, and driving customer satisfaction. Strong skills in strategic planning, problem-solving, and communication honed from previous roles. Known for cultivating productive relationships and making significant contribution to business growth through proactive relationship management.
Overview
15
15
years of professional experience
Work History
Relationship Officer
Jaiz Bank Plc
01.2021 - Current
- Facility management
- Carrying out marketing functions as well as retail banking functions
- Facility monitoring/Recovery.
- Disbursement of facilities
- Preparation of reports and internal memos for clients
- Mobilization of deposit and investment of fund
Fund Transfer Officer
Jaiz Bank Plc
01.2020 - 01.2021
- Treat intra and interbank transfer for clients
- Treat disbursed facilities
- Float customers cheque
Head, Customer Service Unit
Jaiz Bank Plc
01.2019 - 01.2020
- Approve accounts opened by front customer service officers
- Approve cheque requisition requests
- Treat dispense errors and other customers complaint
Relationship Officer
Jaiz Bank Plc
01.2017 - 01.2019
Sales Associate
Jaiz Bank Plc
01.2015 - 01.2017
- Company Overview: outsourced from Caranda management service
- Outsourced from Caranda management service
National youth service corp.
NAF Primary School
Shasha
01.2011 - 01.2012
- Presentation skill
- Organizational skill
- People management skill
- Leadership Skill
Education
Masters -
International Affairs and Diplomacy
01.2021
BA - English Language
Ahmadu Bello University
Zaria, Kaduna State01.2013
West African Senior School Certificate -
Demonstration Secondary School
Zaria, Kaduna State01.2008
Skills
- Excellent communication skills
- Inter-personal skills
- Problem solving skills
- Good team player
- Skills in data base system including micro soft word and excel
- Critical thinking
- Sales expertise
- Deadline management
- Analytical problem solving
- Public speaking
- Business development
- Effective customer communication
<Enter your own>
- Date of Birth: 05/10/91
- Place of Birth: Jigawa State
References
- Mal Abba Dahiru Muhammad, Regional manager (Abuja), Jaiz Bank plc Kano Road Branch
- Alh Shehu U H Anka, Chairman, Sulah Group of Companies, 86 Allen Avenue, Ikeja, Lagos State
Hobbies and Interests
- Reading
- Surfing the internet
Youth Service Role
NAF Primary School, Shasha, Lagos state, 2011-2012, Presentation skill, Organizational skill, People management skill, Leadership Skill
Training And Seminars Attended
- Jaiz Bank Induction Training
- Anti-Money laundering/ Combating Financing Terrorism training (Jaiz Bank Plc)
- Shariah Non-compliance risk training (Jaiz Bank Plc)
- Professional Conduct and Ethics
- Working with Emotional Intelligence
- Advanced selling and Business Communication Skill
Languages
English
Intermediate
B1
Hausa Language
Beginner
A1
Timeline
Relationship Officer
Jaiz Bank Plc
01.2021 - Current
Fund Transfer Officer
Jaiz Bank Plc
01.2020 - 01.2021
Head, Customer Service Unit
Jaiz Bank Plc
01.2019 - 01.2020
Relationship Officer
Jaiz Bank Plc
01.2017 - 01.2019
Sales Associate
Jaiz Bank Plc
01.2015 - 01.2017
National youth service corp.
NAF Primary School
01.2011 - 01.2012
Masters -
International Affairs and Diplomacy
BA - English Language
Ahmadu Bello University
West African Senior School Certificate -
Demonstration Secondary School
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