Summary
Overview
Work history
Education
Skills
Affiliations
Trainings Attended
Accomplishments
Personal Details
References
Timeline
Generic
AFEES OLUFEMI KUSHIMO

AFEES OLUFEMI KUSHIMO

Iyana Ipaja,Lagos

Summary

Skilled professional specializing in process improvement and leadership within supervisory roles. Strong service orientation combined with initiative and resourcefulness. Proficient in time management, effective communication, and interpersonal skills. Proven track record in training and development, emphasizing active listening and commitment to organizational success through continuous improvement.

Overview

18
18
years of professional experience

Work history

Assistant Manager (Relationship Management)

Zenith Bank Plc
, Lagos
05.2024 - Current
  • Led relationship management activities, strengthening client trust and retention.
  • Promoted exceptional service standards, resulting in increased customer loyalty.
  • Drove business growth through formulating effective sales strategies.
  • Cultivated key partnerships for business expansion opportunities.
  • Executed market research to identify and develop new business opportunities.
  • Managed risk by implementing robust compliance procedures.
  • Oversaw portfolio management to ensure optimal returns.
  • Conducted detailed financial reviews to facilitate informed decision-making.
  • Facilitated team training sessions to improve overall productivity.

Banking Officer (Relationship Management)

Zenith Bank Plc
, Lagos
02.2022 - 05.2024
  • Cultivated strong client relationships through proactive account management.
  • Facilitated loan application processing, resulting in acquisition of new business opportunities.
  • Analysed financial statements to assess risk in lending decisions and investment opportunities.
  • Identified potential risks during credit assessments, mitigating financial losses for the bank.
  • Generated liabilities by mobilising deposits across various account types, including Demand Deposits, Savings Accounts, Domiciliary Accounts, and Fixed Deposits.
  • Resolved customer complaints efficiently, resulting in improved customer relations.
  • Maintained up-to-date knowledge of banking regulations, ensuring compliance at all times.
  • Preparation of Risk Asset Report for review by Management

Assistant Banking Officer (Head of Operations)

Zenith Bank Plc
, Lagos
01.2017 - 01.2022
  • Coordinated daily banking branch operations, ensuring seamless functionality and service delivery.
  • Implemented robust control measures to mitigate risks and frauds within operations.
  • Ensured adherence to internal processes and procedures to maintain regulatory compliance standards across operations.
  • Fostered open communication and collaboration among employees, promoting effective problem-solving.
  • Coached team members in banking operations best practices, enhancing professionalism and competence.
  • Fostered open communication and collaboration among employees, promoting effective problem-solving.
  • Reported suspicious transactions and financial discrepancies to address potentially fraudulent activity..

Senior Executive Assistant (Cash & FT Officer))

Zenith Bank Plc
, Lagos
01.2012 - 01.2017
  • Managed vault operations and conducted administrative tasks for security.
  • Balanced cash drawers daily, ensuring accuracy and integrity of financial records.
  • Managed ATM operations and reconciled transactions daily.
  • Reviewed and adjusted reports on cash inflows and outflows to align with company requirements.
  • Supervised tellers and note counters to ensure efficient service.
  • Handled Collections accounts, including FIRS taxes, with efficiency.
  • Adhered strictly to anti-money laundering policies, contributing towards a safer financial environment.

Executive Assistant

Zenith Bank
, Lagos
01.2010 - 01.2012
  • Prioritised tasks during peak hours to enhance operational efficiency.
  • Handled high volume transactions, ensuring speed and accuracy in customer service.
  • Processed cash deposits and withdrawals for customers.
  • Managed vault operations, ensured secure handling of funds.
  • Prepared daily cash counts, ensuring accuracy for financial reporting.
  • Weekly callover and review of tellers' transactions.
  • Inspected cheques and money orders to identify fraud markers.

Executive Training

Zenith Bank Plc
, Lagos
04.2008 - 01.2010
  • Resolved customer complaints swiftly to elevate overall customer experience.
  • Streamlined queue management during busy periods to reduce customer waiting times.
  • Identified and mitigated potential fraud and transaction risks.
  • Managed daily cash transactions to enhance customer service efficiency.
  • Processed account deposits, withdrawals and updates to meet customer needs.
  • Maintained confidentiality of client information, ensured compliance with data protection regulations.

Education

Master of Business Administration - MBA - Finance

Obafemi Awolowo University, Ile-Ife
Osun State
/2011 - /2013

Bachelor of Science - Accounting

Obafemi Awolowo University, Ile-Ife
Osun State
/2001 - /2006

Skills

  • Process improvement
  • Supervisory expertise
  • Leadership
  • Service orientation
  • Initiative and resourcefulness
  • Time management
  • Effective communication
  • Interpersonal skills
  • Training and development
  • Active listening

Affiliations

  • Music, Football, Writing and International Politics

Trainings Attended

  • Fraud and Anti-Money Laundering Training by Zenith Bank Plc
  • Effective Business Writing and Communication Skills by Zenith Bank.
  • Operation and Credit Risk Management Training by Zenith Bank.
  • Fire and Safety Training by Zenith Bank & Lagos State Fire Service
  • Corporate Credit Lending - Zenith Bank
  • New Tax Regime: Implications for Businesses and Individuals by RCCG Ogun Province 20
  • Training on Lagos State Tax Collections by Alpha Beta Consulting
  • The Art of Gratitude: A Catalyst for Personal and Professional Fulfilment, organised by Zenith Bank. Speaker: Mrs Ndidi Okonkwo

Accomplishments

  • Marketer with the Highest Liability in Savings, Zenith Bank, Ilupeju2 Branch, Lagos (2024 & 2025).
  • Financial Secretary, Redeemers Men's Fellowship, RCCG Ogun Province 20 (2025 to date).
  • Secretary, Welfare Committee, OAU Alumni Association, Accounting Class of 2006 (2023 to date)
  • Runner-up, The NYSC/Sultan Essay Competition, Sokoto State, 2008.
  • Winner, Adeniyi Akintola (SAN) Inter-Faculty Quiz Competition, Obafemi Awolowo University, Ile-Ife, 2006,
  • Public Relations Officer (PRO), Nigeria Universities Accounting Students Association (NUASA), OAU Ife Chapter, 2004.
  • Official Sports Commentator, Obafemi Awolowo University, Ife (2002-2006).
  • Editor-in-Chief, Echoes of Accounting, OAU, Ife, (2005-2006).
  • Member, Students Union Press Council, OAU, Ife (2005-2006).

Personal Details

  • Date of Birth - 18th December, 1981
  • Gender - Male
  • Marital Status - Married
  • Nationality - Nigerian

References

References available upon request.

Timeline

Assistant Manager (Relationship Management)

Zenith Bank Plc
05.2024 - Current

Banking Officer (Relationship Management)

Zenith Bank Plc
02.2022 - 05.2024

Assistant Banking Officer (Head of Operations)

Zenith Bank Plc
01.2017 - 01.2022

Senior Executive Assistant (Cash & FT Officer))

Zenith Bank Plc
01.2012 - 01.2017

Executive Assistant

Zenith Bank
01.2010 - 01.2012

Executive Training

Zenith Bank Plc
04.2008 - 01.2010

Master of Business Administration - MBA - Finance

Obafemi Awolowo University, Ile-Ife
/2011 - /2013

Bachelor of Science - Accounting

Obafemi Awolowo University, Ile-Ife
/2001 - /2006

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AFEES OLUFEMI KUSHIMO