Olaitan Olanrewaju
Lagos
Summary
Results-driven professional with over 6 years of experience, successful in building positive collaborative relationships with people to create sustainable value. Natural leader and analytical problem solver with articulate communication skills, spoken, written, and visualised. Commended for building trusting relationships within the organisation to support business needs.
A disruptive thinker and a transformational leader with education and experience in accounting, business administration, digital rights and safety, people management, and project management.
Overview
8
8
years of professional experience
Work History
Student Operations Coordinator
School of Politics, Policy, and Governance
Abuja
10.2022 - Current
- Leading the strategic management of the student liaison office and student resources of the SPPG, ensuring all maximise the many opportunities the programme provides without compromising the values and principles of the school.
- Organize and strategize all student-related communications. Practice active listening and conflict resolution techniques.
- Building rapport and maintaining positive relationships with students.
- Provide individual counseling on a wide range of topics, including course selection, career planning, study skills development, problem-solving strategies, and personal issues.
- Maintain detailed records of all interactions with students in order to track progress over time.
- Collaborate with faculty members on various projects related to student success initiatives.
- Develop key departmental reports such as weekly reports, student peer-to-peer evaluation reports, exit surveys, and end-of-school evaluations. Analyzing the collected data to identify areas for improvement and provide constructive feedback to the student and management team.
- Resolve conflicts between faculty members and/or students when necessary.
- Support the development of new initiatives designed to improve the overall experience of the programme for all students.
- Work with the Chief Operations Officer to streamline staff onboarding, guiding new hires through their roles and responsibilities within the organization. Offer continuous support and mentorship, ensuring seamless integration into company culture and workflows.
- Programme agenda development, which includes inviting and scheduling guest speakers and moderators, community practice meetings, and sending appreciation notes
Executive Assistant / Administrative Manager
TechSocietal Consulting
Lagos
02.2021 - 09.2024
- Organised and managed a complex calendar of appointments, meetings, and travel arrangements for the executive team.
- Prepared summaries and recommendations based on the analysis of Nigeria's national digital policy and documented them.
- Facilitated qualitative research aimed at identifying the financial barriers to universal smartphone access in Nigeria for the World Wide Web Foundation.
- Developed curriculum for the brand’s digital access.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Conducted research on various topics as requested by executives or senior management personnel.
- Managed payroll processing activities, including timekeeping, data entry, and benefit administration.
Human Resources / Administrative Manager
PEN-MIAH Consulting, and Jrapha Fortify Health Hub
Plateau
06.2017 - 04.2020
- Cultivated and sustained client relationships, delivering strategic HR consulting services tailored to their needs, contributed to a 5% client retention rate. Tracked and provided weekly updates on clients’ relationship management activities, including meeting scheduling and invites, phone calls, and client visit logging.
- Enhanced organizational impact by supervising initiatives such as the E&E magazine and corporate domestic cleaning service, ensuring smooth operations and activities.
- Executed job ethics training for over 200 ad hoc staff.
- Ensured shared value and compliance with corporate policies in developing partnerships, alliances, and collaborations.
- Developed and maintained employee records, including benefits, compensation, tax information, performance reviews, and personnel actions.
- Processed payroll data and generated reports to ensure the accuracy of salary payments.
- Managed recruitment activities such as posting job openings, reviewing resumes, scheduling interviews, and conducting background checks.
- Conducted new hire orientations to introduce company policies and procedures.
- Maintained up-to-date knowledge of applicable laws and regulations regarding employment practices.
- Prepared job descriptions in accordance with organizational requirements.
- Ensured compliance with safety regulations by conducting regular workplace audits.
- Organized events such as team-building activities or recognition ceremonies for employees.
- Identified operational weaknesses to improve or innovate people, programmes, and processes.
- Held exit interviews and documented information discussed with employees.
- Used data and analytics to improve company processes for recruitment, selection, and onboarding.
- Prepared presentations to company executives regarding employee performance and retention trends.
Administrative Manager
T&T Heritage Skills Acquisition Centre
Jos
05.2016 - 04.2017
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Developed training materials for new hires on how to use office equipment efficiently.
- Reviewed contracts prior to signing them in order to protect the interests of the organization.
- Supported staff through in-service training, providing mentorship and additional resources.
- Communicated job expectations and trained staff to promote team building and discipline.
- Pitched in to help with office tasks during busy periods and staff absences.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
Education
B.Sc. Accounting -
Ekiti State University, Ado Ekiti
01.2016
West African Examination Council -
Kings and Queens College, Ibadan
01.2007
Skills
- Strategic Sourcing
- Event Management
- Office Administration
- Project Management
- Policy Analysis
- Data Analysis
- Recruitment and Onboarding
- Employee Engagement Strategies
- Process improvement techniques
- Employee Handbook Development
- Payroll Administration
- Leadership Development
- Staff Management
- Dispute Mediation
- Performance Assessment
- Records Management
Accomplishments
Strategically Implemented Feedback Mechanisms Resulting in Significant Reduction of Student Attrition: Recognizing the critical importance of student retention for the overall success and knowledge experience of the SPPG, I took a proactive approach to address the alarming attrition rate. Through meticulous planning and execution, a multifaceted feedback framework was designed and implemented under my leadership as part of the broader strategy to curb attrition. Central to this initiative was the introduction of a 360-degree feedback survey, allowing for a holistic assessment of student engagement, group evaluation, students' project implementation, and mentor engagement. This comprehensive feedback mechanism provided invaluable insights into the underlying factors contributing to student attrition, enabling targeted interventions and solutions. The results of this strategic endeavor were truly transformative. Within the span of a single calendar year, the institution witnessed a substantial reduction in student attrition, declining from an alarming 40% to a significantly improved rate of 27%.
Software And Platform Proficiencies
- Google and Microsoft Office suite (Word, Excel, PowerPoint, Access & Outlook)
- Airtable
- Mailchimp
Languages
- English (fluently)
- Yoruba (fluently)
Hobbies and Interests
- Cooking
- Writing
- Music
- Reading
Volunteer Experience
- SOS Children’s Village
- Alliance for New Nigeria
References
References available upon request.
Timeline
Student Operations Coordinator
School of Politics, Policy, and Governance
10.2022 - Current
Executive Assistant / Administrative Manager
TechSocietal Consulting
02.2021 - 09.2024
Human Resources / Administrative Manager
PEN-MIAH Consulting, and Jrapha Fortify Health Hub
06.2017 - 04.2020
Administrative Manager
T&T Heritage Skills Acquisition Centre
05.2016 - 04.2017
B.Sc. Accounting -
Ekiti State University, Ado Ekiti
West African Examination Council -
Kings and Queens College, Ibadan
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