Zita C. Ukwuani

• Supported Monitoring and Evaluation activities through Data Quality Audits (DQA).
• Assessed routine program data for accuracy, completeness, and consistency against predefined M&E standards.
• Identified data discrepancies and documented findings in line with DQA protocols.
• Conducted phone-based verification to validate reported data at service delivery points.
• Prepared and submitted daily DQA reports to the site team lead, contributing to data quality improvement and accountability.
• Promoted a culture of accountability and ownership around quality-related matters, with all team members understanding their role in contributing to the company''s success in this area.
• Developed and maintained quality assurance procedure documentation.
• Reported problems and concerns to management.
• Collected and analyzed data to measure effectiveness of quality control processes.
• Developed and implemented procedures to meet product quality standards.
• Recorded and organized test data for report generation and analysis.
• Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Greeted guests in with friendliness and professionalism.
• Assisted manager in all aspects of business operations.
• Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Assisted managers in decision-making processes based on thorough research and analysis of available data.
• Increased efficiency by implementing new processes and providing administrative support to management.
• Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
• Demonstrated adaptability by quickly mastering new software applications for various tasks.
• Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
• Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
• Streamlined document preparation, ensuring accuracy and compliance with industry standards.
• Boosted team productivity with regular preparation of detailed reports and presentations.
• Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
• Completed daily logs for management review.
• Volunteered to help with special projects of varying degrees of complexity.

* May Fresh Care and Maternity Clinic - Kano State December 2022 - November 2023

* Conducted laboratory tests in hematology, microbiology, and clinical chemistry with accuracy and on time.

* Helped create and improve new laboratory procedures to make testing more efficient.

* Kept laboratory equipment in good condition and ensured it met safety and quality standards.

* Worked with healthcare professionals to provide data that supported clinical decisions.

* Performed regular maintenance and repairs on medical equipment and lab instruments.

* Partnered with clinical staff to identify equipment needs and improve workflow.

* Planned and carried out preventive maintenance to reduce equipment downtime.

• Assisted people in filling out surveys with complete and accurate information.
• Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
• Double checked information on survey forms.
• Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
• Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
• Improved data accuracy by diligently conducting door-to-door surveys and recording responses.
• Performed quality control checks on entered data to ensure its consistency and reliability for analysis purposes.
• Increased efficiency in data entry by accurately inputting collected information into the designated database system.
• . Fostered professional relationships with local community leaders and organizations to facilitate access to targeted populations for enumeration purposes.
• Maintained accurate records of completed surveys, contact information, and other relevant data as required by the project scope.
• Maintained records of houses visited, surveys completed and money spent.
• Resolved any discrepancies in collected data by cross-referencing records and following up with respondents when needed.
• Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review.
• Drafted thorough and accurate reports, case summaries, and work records.

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Verified accuracy of data entered into system to produce error-free reports.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Scanned documents and saved in database to keep records of essential organizational information.
• Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
• Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
• Followed established procedures to enter and process data correctly.
• Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
• Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
• Created and maintained data entry logs to track data entry activities.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
• Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
• Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
• Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
• Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.