Hi, I’m
Zainab Olayinka Akanni
HR Manager
Berger,Lagos
Summary
Conscientious and compassionate human resources professional with a drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
As a People Analyst, I contribute to shaping the workforce strategy, enhancing employee experience, and driving organizational success through data-driven insights and effective HR management by transforming raw data into actionable insights, thereby enhancing HR decision-making and contributing to the overall effectiveness and efficiency of the organization.
Overview
12
years of professional experience
12
Certifications
Work History
Pade HCM LimitedLagos, Nigeria
Lead, People and Operations
11.2022 - 02.2024
Job overview
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Oversee the management of Human Resource Information Systems (HRIS). Ensure data integrity and optimize the use of HR technology.
- Develop and manage performance appraisal systems. Provide guidance and support to managers on employee performance issues and development plans.
- Collaborated with the Data and Insights team to create performance metrics and a dashboard for the organization.
- Improved employee retention by developing and implementing comprehensive people management strategies.
- Enhanced employee satisfaction by conducting regular surveys and addressing concerns in a timely manner.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Structured compensation and benefits according to market conditions and budget demands.
- Fostered an inclusive workplace culture by implementing diversity training programs and promoting awareness of unconscious biases among staff members.
- Processed employee claims involving performance issues and harassment.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Coordinated employee engagement initiatives, boosting overall morale and productivity within the organization.
- Championed change management initiatives during organizational restructuring efforts, minimizing disruption to day-to-day operations while maintaining employee morale levels high.
- Coordinated technical training and personal development classes for staff members.
- Reduced turnover rates by creating a supportive work environment that encouraged open dialogue between employees and management.
- Maintained up-to-date knowledge of industry best practices in people management, ensuring continued alignment with organizational goals and objectives.
- Organized and led staff orientation programs and training to promote collaboration.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Collaborated with department heads to identify and address talent gaps, fostering a skilled workforce.
- Oversaw conflict resolution efforts among team members, facilitating effective communication and collaboration within the workplace.
- Spearheaded recruitment efforts for high-priority positions, attracting top talent through targeted searches and networking events.
- Supported well-designed compensation philosophy to promote organizational strategic plan, initiatives, and business goals.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Motivated employees through special events and incentive programs.
- Established metrics for success in people management roles, driving continuous improvement efforts across departments.
- Recruited top talent to maximize profitability.
- Provided coaching and mentoring to team members, fostering professional development and growth opportunities.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Developed training programs tailored to individual needs, promoting personal growth and career advancement.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
WINBOX ConsultingLagos
HR/Admin Manager
03.2020 - 10.2022
Job overview
- Provide oversight and guidance to the development of the organization
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed and motivated employees to be productive and engaged in work.
The Willow InsightsLagos
People & Operations Lead/Founder
12.2014 - Current
Job overview
- Develop and communicate the company’s vision, mission, and long-term strategic goals. Lead the strategic planning process to enhance market presence and service offerings.
- Identifies and pursue new business opportunities. Establish and maintain strategic partnerships and relationships with key clients and industry influencers.
- Ensures the delivery of high-quality life and business coaching services that meet client needs and exceed expectations. Oversee program development, implementation, and assessment.
- Oversees the company’s financial performance, including budgeting, forecasting, financial reporting, and achieving profitability targets.
- Use of data-driven approach to facilitate business profitability and growth.
- Engage in coaching, counselling and positive psychology to enhance people’s personal and business results.
- Creates and facilitates coaching programs.
- Attract, recruit, and retain top coaching talent. Foster a culture of continuous improvement, professional development, and excellence in coaching.
- Establish business structure and process definition for start-ups.
- Serve as the primary point of contact for key clients, ensuring strong relationships and high levels of client satisfaction. Oversee client relationship management and service customization.
- Communicate effectively with stakeholders, including clients, employees, the board of directors, and external partners. Represent the company at industry events and public engagements.
- Drive the development of new coaching programs and services that address evolving client needs and market trends.
- Monitor industry trends, market conditions, and competitor activities. Identify opportunities for service enhancement and business growth.
- Establish and monitor key performance indicators (KPIs) to assess the company’s performance. Implement strategies for continuous improvement.
- Foster effective communication within the company to keep employees informed and engaged. Promote transparency and inclusivity.
Pacific Inter-link SDN BHN Nig. LTDLagos
Documentation Officer
11.2012 - 12.2014
Job overview
- Assisted the HR with payroll and administrative tasks
- Handled the company's petty cash and daily disbursement of funds.
- In charge of proforma invoice creation and follow-through of all importation documents.
- Coordinate truck drivers for timely product delivery from the port and manufacturers. Facilitates the off-loading and loading of products to and from the warehouse.
- Assisted in risk mitigation by ensuring proper retention periods were observed for sensitive business records according to industry regulations.
- Developed strong relationships with stakeholders through effective management of contracts and agreements.
- Expedited approval processes by establishing clear workflow guidelines for document review cycles.
- Produced on-time communications in support of new product submissions for regulatory agencies such as NAFDAC and SON.
- Optimized document storage space by regularly purging outdated or unnecessary files, maintaining a clean and organized system for ease of use.
Education
Metropolitan School of Business Management United Kingdom
Post Graduate Diploma from Human Resources Management
09.2020
University of Agriculture AbeokutaAbeokuta
Bachelor Of Agriculture from Animal Sciences
10.2010
Skills
People Advocacy
Certification
HR Metrics and Dashboarding
Marital Status
Married
Volunteering
Midridge International Limited May 2022- November 2022
HR Assistant
Daystar Christian Centre January 2019- To date
Counsellor
Thriving Business Women Fellowship July 2015- August 2020
Content developer/media personnel
Timeline
HR Metrics and Dashboarding
05-2024
People Analytics
05-2024
High Impact Performance Management
05-2024
ChatGPT for HR
05-2024
GPHR in view
05-2024
HR Management Essentials
07-2023
Lead, People and Operations
Pade HCM Limited
11.2022 - 02.2024
HR/Admin Manager
WINBOX Consulting
03.2020 - 10.2022
NLP Master practitioner
10-2019
Behavioral Change Certification Program
08-2019
Daystar Leadership Certificate
03-2018
Certified Academic life coach
07-2016
Business Management Course
09-2015
People & Operations Lead/Founder
The Willow Insights
12.2014 - Current
Youth Life coaching certificate
12-2013
Documentation Officer
Pacific Inter-link SDN BHN Nig. LTD
11.2012 - 12.2014
Metropolitan School of Business Management
Post Graduate Diploma from Human Resources Management
University of Agriculture Abeokuta
Bachelor Of Agriculture from Animal Sciences
Similar Profiles
JACQUELINE HARVEYJACQUELINE HARVEY
Sr. Manager, Product Management, Managed Services at Dayforce, HCM (formerly Ceridian, HCM)Sr. Manager, Product Management, Managed Services at Dayforce, HCM (formerly Ceridian, HCM)
Amari ParkerAmari Parker
Eligibility Associate at HCMEligibility Associate at HCM
Shaunte VasquezShaunte Vasquez
Manager of Customer Success and Support at HCM TradeSealManager of Customer Success and Support at HCM TradeSeal