ZAINAB LATEEF
Ibadan
Summary
Experienced and results-driven customer service representative with a proven track record in developing and executing successful sales and accounting strategies. I am seeking a challenging role where I can contribute my skills in planning, team leadership, and creative problem-solving to achieve business objectives. Highly motivated customer-focused professional in delivering exceptional customer service. Handling customer enquiries, complaints, work to timely demand and effectively manages multiple workloads.
Overview
1
1
year of professional experience
Work History
Direct Sales Executive
Access Bank PLC
01.2019 - 01.2020
- Promote products and services to clients and negotiate contracts with the aim of maximising profits
- Setting up a strategy to find new prospects and sales leads and converting them into paid users or customers
- Successfully launched and managed multiple cross channel campaigns, including digital marketing, social media, and traditional advertising, resulting in improved customer acquisition and retention rates.
Education
Higher National Diploma - Accountancy
THE POLYTECHNIC, IBADAN
Ibadan01.2021
National Diploma - Accountancy
THE POLYTECHNIC, IBADAN
Ibadan01.2018
Skills
Data Analysis
Creative Problem Solving
Attention to details
Time Management
Leadership
Effective Communication
LANGUAGES
English: Fluent
Timeline
Direct Sales Executive
Access Bank PLC
01.2019 - 01.2020
Higher National Diploma - Accountancy
THE POLYTECHNIC, IBADAN
National Diploma - Accountancy
THE POLYTECHNIC, IBADAN