Yusuf Audu
Abuja
Summary
Dynamic and customer-focused waiter with extensive experience at Hawthorn Suites, excelling in order taking and complaint resolution. Proven ability to enhance guest satisfaction through effective communication and upselling techniques, ensuring a memorable dining experience. Committed to maintaining high standards of food hygiene and service quality.
Overview
2026
2026
years of professional experience
Work History
Restaurant Waiter
Hawthorn Suites
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
Waiter
Bon Grand Tower Hotel
04.2023 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
Education
BACHELOR IN POLITICAL SCIENCE - Political Science
PRINCE ABUBAKAR AUDU UNIVERSITY
ANYIGBA,KOGI STATE 09.2024
Skills
- Alcoholic beverage service
- Food hygiene
- Personal hygiene
- Customer loyalty programs
- Food service delivery
- Order taking
- Complaint resolution
- Customer service
- Courteous demeanor
- Food presentation
- Problem-solving
- Service quality
- Conflict management
- Cross-selling and upselling
- Beverage refills
- Upselling techniques
- Cash handling
- Table setting
- Banquet coordination
- Allergy awareness
- Beverage knowledge
Timeline
Waiter
Bon Grand Tower Hotel
04.2023 - Current
Restaurant Waiter
Hawthorn Suites
BACHELOR IN POLITICAL SCIENCE - Political Science
PRINCE ABUBAKAR AUDU UNIVERSITY
Similar Profiles
Stacy Ann ThompsonStacy Ann Thompson
Customer Service at Hawthorn suitesCustomer Service at Hawthorn suites
Diandra ChipmanDiandra Chipman
Housekeeping at Hawthorn Suites HotelHousekeeping at Hawthorn Suites Hotel
Lisa Andrea PlunkettLisa Andrea Plunkett
General Manager at Wingate By Wyndham/ Hawthorn SuitesGeneral Manager at Wingate By Wyndham/ Hawthorn Suites
Barbara Francis NtemeBarbara Francis Nteme
Principal Statistician at National Population CommissionPrincipal Statistician at National Population Commission
Eloghene Tracy EkpeseEloghene Tracy Ekpese
Cloud Security and DevOps Engineer at Digital Witch CommunityCloud Security and DevOps Engineer at Digital Witch Community