Well-qualified Human Resources professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Heirbase Manage Solutions Limited
05.2023 - Current
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Maintained human resources regulatory compliance with local, state and federal laws.
Motivated employees through special events, incentive programs, and constructive feedback.
Human Resources Consultant
Omni Professional Services
03.2020 - 04.2023
Enhanced employee satisfaction by implementing effective HR policies and procedures.
Streamlined recruitment processes for faster and more efficient hiring of top talent.
Reduced employee turnover through implementing comprehensive onboarding programs and ongoing training initiatives.
Improved company culture by conducting regular employee surveys and addressing concerns promptly.
Collaborated with leadership teams to develop strategic workforce plans that aligned with organizational goals.
Provided expert guidance on compliance issues, minimizing risks associated with labor laws and regulations.
Developed customized training programs tailored to individual needs, boosting overall employee performance.
Coordinated successful employee engagement events promoting team building and enhancing company culture values.
Conducted regular HR policy updates keeping up-to-date with best practices minimizing legal exposure.
Acted as an impartial mediator in disciplinary procedures ensuring fair outcomes for all parties involved.
Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.
Human Resources and Administration Manager
Wragby Business Solutions And Technologies Limited
03.2019 - 12.2019
Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
Spearheaded the transition to digital record-keeping, ensuring accurate and easily accessible information for improved decisionmaking.
Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
Negotiated favorable contracts with vendors for office supplies and services, reducing overall operational expenses while maintaining quality standards.
Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
Organized corporate events such as conferences and workshops that fostered professional development among staff members.
Oversaw facilities management tasks such as maintenance requests and space planning initiatives to create a conducive work environment for employees.
Human Resources and Service Delivery Manager
Codix Pharma Limited
01.2010 - 09.2018
Enhanced service delivery by developing and implementing efficient processes.
Streamlined operations for improved customer satisfaction and retention rates.
Reduced turnaround time with effective resource allocation and task prioritization.
Improved service quality, addressing client concerns promptly and professionally.
Led cross-functional teams to achieve project goals on time and within budget.
Fostered strong relationships with clients to maintain long-term partnerships and drive business growth.
Attended staff and client meetings and served as liaison to manage operations for account.
Evaluated personnel workloads to support capacity planning, adjusting service call scheduling according to available staff.
Maintained proper staffing levels to guarantee timely and accurate deliveries.
Coordinated and led internal and external site team meetings.
Coordinated new hire recruitment, training and development.
Reviewed established business practices and improved processes to reduce expenses.
Education
MBA - Management And Accounting
Obafemi Awolowo University
Ile-Ife, Osun State, Nigeria
11.2018
Skills
Staff Management
Employee Handbook Development
Payroll Administration
Dispute Mediation
Employee Relations
Organizational Development
Regulatory Compliance
Microsoft Office Proficiency
Certification
Certified International Trade Logistics Specialist (CITLS)
Certified Employee and Industrial Relations Specialist
Chartered Institute of Personnel Management (CIPM)
References
References available upon request.
Timeline
Human Resources Manager
Heirbase Manage Solutions Limited
05.2023 - Current
Human Resources Consultant
Omni Professional Services
03.2020 - 04.2023
Human Resources and Administration Manager
Wragby Business Solutions And Technologies Limited