Summary
Overview
Work History
Education
Skills
Rugby, Basketball and Swimming
Work Availability
Quote
Timeline
CustomerServiceRepresentative
ADEDEJI Yomi

ADEDEJI Yomi

Communication Specialist
Abuja,Nigeria

Summary

3 years experience as an Operations Manager. 4 years experience as a Customer relations Officer. Consistently using analytical thinking to build and develop myself and creating values. Strong relationship management skills, building trust and integration with Clients and Colleagues. Prolific team worker and desire to learn more, Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.

Overview

5
5
years of professional experience

Work History

Assistant General Manager

Jolaarz Solutions Nigeria Limited
Abuja, FCT
02.2021 - Current
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Monitor regular updates on social media and other communication campaigns to align with marketing strategies.
  • Mentored and motivated team members to achieve challenging goals to build client's branding.
  • Motivated, trained and disciplined employees to maximize performance.
  • Oversaw computer database and physical filing systems.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Ensure adequate follow up of customers and get feedbacks through our social media platform.
  • Developed communications strategies to drive forward progress in public relations.

Information Officer

Centre for Family Health Initiative, CFHI
Abuja, FCT
02.2020 - 01.2021
  • Design, create and publish contents that promotes core values and mission of the organisation and educating the general public on basic Health matters
  • I keep data accurate and continuously improve and streamline disciplined reporting capabilities that drives proactive output and data management
  • Accountable for producing and delivering Ad Hoc analysis reporting of events and outreaches carried out in the organisation
  • Managed IT Infrastructure, ensuring IT Operations ran smoothly 24x7
  • I actively listen to stakeholders during kick-off meetings and ensure scope is managed without conflict through team surveys and communication
  • Achieved 95% project success rate
  • Planned resources, both internal and third party, for project launches to handle multiple tasks and various projects within the program.
  • Developed informational documents such as brochures, flyers and fact sheets.
  • Conducted outreach campaigns and events to reach specific populations.

Mobilisation Officer

Winihin Jemide foundation
Abuja, Nigeria
08.2019 - 12.2019
  • Mobilized Youths and Women in politics or interested in politics
  • Organised seminars and trainings on self improvement initiatives
  • Conduct interviews and follow up with other young politicians across the continent and abroad
  • Create community awareness and sanitization on the need to serve the community and it's people
  • Hold local debate and manifesto for young leaders and women
  • Create and maintain the following project management plans: Outreaches, Seminars, Communications, Stakeholder management, budget, schedule, resource.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Led projects and analyzed data to identify opportunities for improvement.

Customer Care Relations officer

Outsource Global
Abuja, FCT
01.2017 - 07.2018
  • Make calls and receive calls from clients and make sure they are actually in line with the company policies so promote gain
  • Rain and retrain staff on customer ethics and presentations.
  • Resolved problems, improved operations and provided exceptional service.

Subject Teacher

Divine Grace Secondary School
01.2016 - 07.2017
  • During my time as a Geography teacher here, I was able to make the students that offer the subject, understand and know the use and application of GPS (global positioning system), this is an extra knowledge besides the actual teaching curriculum
  • Rained and developed students that are interested in acting and singing
  • This as possible due to my talent in singing and acting also
  • Was actively involved in the basketball team and also coached the team to play Milo competitions
  • Received appreciation from the School authority for helping the student win a playlet competition attended by other schools in presenting the Unity in Diversity of Nigeria
  • I adhere to teaching plans and even went further suggest a drama and debating club for the students to show case their talent
  • Reate and maintain the following: quality Communications, good classroom management, reading comprehensions , using teaching aids.

Education

Master's - Geographic information System

University of Ilorin

Bachelor's Degree - Geography and Education

University of Jos

Skills

    Business operations knowledge

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Rugby, Basketball and Swimming

Played Rugby domestically and played the national league in Nigeria, representing Abuja team. played University games representing my school in Basketball. swimming is my relax mode.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

life is a stage, the more you grow the more you learn.
Yomi Adedeji

Timeline

Assistant General Manager

Jolaarz Solutions Nigeria Limited
02.2021 - Current

Information Officer

Centre for Family Health Initiative, CFHI
02.2020 - 01.2021

Mobilisation Officer

Winihin Jemide foundation
08.2019 - 12.2019

Customer Care Relations officer

Outsource Global
01.2017 - 07.2018

Subject Teacher

Divine Grace Secondary School
01.2016 - 07.2017

Master's - Geographic information System

University of Ilorin

Bachelor's Degree - Geography and Education

University of Jos
ADEDEJI YomiCommunication Specialist