Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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YINKA OLADIPUPO

YINKA OLADIPUPO

LOKOGOMA DISTRICT

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

13
13
years of professional experience

Work History

Branch Manager

Ufitfly Limited
09.2022 - Current

.

  • Consult customers to boost product sales and services.
  • Coordinate marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
  • Improve customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Develop strategic plans for day-to-day operations.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Resolve various issues impacting sales management and business operations.
  • Continuously monitor branch performance against key performance indicators, taking corrective actions as needed to ensure objectives are met or exceeded.
  • Enhance staff competency with regular training sessions, boosting productivity levels across the branch operations.

Sales Executive

Brainbench Technologies
05.2022 - 09.2022
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Negotiated prices, terms of sales and service agreements.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Corers Lias Officer

National Youth Service Corps
05.2021 - 04.2022
  • Boosted team morale through recognition programs, resulting in higher productivity levels among corps members.
  • Impact knowledge to students across three secondary schools where i taught.

Staff Lead

Radiant Olu Nigeria Enterprises
03.2020 - 05.2021
  • Delivered services to customer locations within specific timeframes.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

On-Air Radio Personality

Kogi State University's Fusion 91.7 FM
01.2015 - 12.2019
  • Boosted station''s overall ratings by consistently delivering high-quality on-air performances and connecting with listeners through relatable topics.
  • Researched topics for comment and discussion.
  • Devised marketing and promotional campaigns to increase ratings and listener base.
  • Enhanced listener experience by creating engaging and entertaining content tailored to the target audience.
  • Recorded and edited high-quality interviews and audio clips for broadcast.

Sales Representative

Premium Castle Chemical Company
07.2011 - 12.2011
  • Developed and implemented sales strategies to increase profits.
  • Independently carried out sales/marketing campaigns.

Education

Bachelor of Arts - English And Literary Studies

Kogi State University
Anyigba
12.2019

Associate of Science - Mass Communication

Kogi State University
Anyigba
10.2014

Skills

  • Verbal/written communication
  • Public Speaking
  • Sales professional
  • Sound Effects Editing
  • Sales Expertise

Languages

Yoruba, Igala, English
Native language

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Branch Manager

Ufitfly Limited
09.2022 - Current

Sales Executive

Brainbench Technologies
05.2022 - 09.2022

Corers Lias Officer

National Youth Service Corps
05.2021 - 04.2022

Staff Lead

Radiant Olu Nigeria Enterprises
03.2020 - 05.2021

On-Air Radio Personality

Kogi State University's Fusion 91.7 FM
01.2015 - 12.2019

Sales Representative

Premium Castle Chemical Company
07.2011 - 12.2011

Bachelor of Arts - English And Literary Studies

Kogi State University

Associate of Science - Mass Communication

Kogi State University
YINKA OLADIPUPO