Yetunde Damilola Olatunji
Mississauga
Summary
Orderly and committed administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in customer relations and handling challenges of fast-paced clinical environments. Expertise in resource allocation and schedule management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Jemima Family Dental Clinic
Ibadan, Nigeria
06.2021 - Current
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Coordinated patients' appointments, meetings.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Prepared and prioritized calendars and correspondence.
- Maintained manual and computerized information filing systems.
- Drove customer feedback to deliver information to management for corrective action.
- Maintained the front desk and reception area in neat and organized fashion.
Administrative Assistant
Lakeside Dental Clinic
Ibadan, Nigeria
03.2020 - 05.2021
- Organized both physical and digital files and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Complete insurance forms.
- Schedule and confirm appointments.
Education
Bachelor of Science -
University of Ibadan
Ibadan, Nigeria08.2018
Skills
- Timeline Planning and Management
- Records Management Systems
- Excel Spreadsheets
- Strong Organizational Skills
- Confidentiality and Data Protection
- Professional and Courteous
- Microsoft Office Suite
- Appointment Coordination
- Verbal and Written Communication
- Multi-Line Telephone Systems
Languages
English
First Language
English
Proficient
C2
Timeline
Administrative Assistant
Jemima Family Dental Clinic
06.2021 - Current
Administrative Assistant
Lakeside Dental Clinic
03.2020 - 05.2021
Bachelor of Science -
University of Ibadan
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