Desired Job Title
Brand ownerBrand ownerWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteHybridLocation: Amuwo odofin, NG
Open to relocation: Yes
Open To Work
Yetunde Fesojaiye
Amuwo odofin
Work Preference
Summary
Dynamic brand owner at Glitters Planet Beauty Salon with expertise in marketing strategy and customer relationship management. Successfully enhanced brand visibility and client satisfaction, driving significant revenue growth. Proven track record in financial analysis and inventory management, fostering a high-performing team dedicated to excellence in service delivery.
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds.
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Brand owner
Glitters planet beauty salon
Lagos, Nigeria
02.2010 - Current
- Managed daily operations of beauty salon and ensured high service standards.
- Trained and mentored staff on beauty techniques and customer service skills.
- Developed marketing strategies to attract new clients and enhance brand visibility.
- Resolved client complaints promptly to maintain satisfaction and loyalty in services provided.
- Implemented salon policies and procedures to enhance overall efficiency and compliance.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Developed strategic plans to increase profitability and efficiency.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Brand owner
Glitters planet beauty salon
Lagos
02.2010 - Current
- Managed daily salon operations and staff scheduling at a prominent beauty salon.
- Oversaw customer service and ensured client satisfaction in a busy environment.
- Developed marketing strategies to promote new services and attract customers.
- Trained and mentored staff on beauty techniques and salon protocols.
- Maintained inventory levels and ordered supplies for salon use efficiently.
- Implemented health and safety standards to ensure a safe working environment.
- Designed promotional materials to enhance salon visibility in the community.
- Coordinated special events to engage clients and showcase beauty services offered.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Executed performance reviews to encourage improved productivity for team members.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Education
Bachelor of Science - Human Kinetics And Health Education
University of Ibadan
Ibadan , Nigeria 05.1997 - 08.2002
Skills
- Inventory management
- Customer relationship management
- Financial analysis
- Marketing strategy
Languages
English
Beginner (A1)
A1
Certification
- Data analysis at cousera
Affiliations
- PRO/ voluntary worker at LABHCA
Timeline
Brand owner
Glitters planet beauty salon
02.2010 - Current
Brand owner
Glitters planet beauty salon
02.2010 - Current
Bachelor of Science - Human Kinetics And Health Education
University of Ibadan
05.1997 - 08.2002