Yeside Gbenro

• Gathered information on competitor activities and market trends to enhance strategic decision-making.
• Responsible for the leadership and strategic development of the company.
• Manage the various projects relating to West African clients and coordinate the team efforts across the QED Group to ensure accuracy, efficiency, deadlines and deliverables.
• Responsible for the proper running and functioning of the organization.
• Responsible for managing clients across West Africa including Nigeria and Ghana.
• Responsible for the operations of QED Nigeria, including ensuring adherence to regulatory requirements.
• Responsible for ensuring compliance of the firm to relevant regulations, including obtaining all necessary licenses and permits.
• Preparation of the company’s budget including carrying out a periodic review of the budget to ensure annual profit goals are met.
• Ensured the business stayed in profitability despite harsh economic conditions.
• Ensured customer satisfaction through the provision of excellent services.
• Responsible for delegating and assigning projects to the various segments of the QED Group

• Collaborated with team members to achieve target results.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used coordination and planning skills to achieve results according to schedule.
• Participated in team-building activities to enhance working relationships.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Responsible for continuously forging new relationships with clients which increased the firm’s client network and translated into higher revenue.
• Performed a periodic review of the business’ product offerings to ensure they remained dynamic enough to meet clients’ current and future requirements.
• Built various templates to aid the team’s effectiveness and institutionalize the internal structure in the Nigerian office.
• Provided advisory services, including Risk Management Implementation, benefit design schemes, insurance product development and review, compliance review and the restructuring of employee benefit schemes to corporate and government clients.
• Lead a team of 10 actuarial staff, creating and interpreting financial models for various computations, and providing peer review for deliverables.
• Assisted in setting up a Risk Management Department for a large Insurance company as well as providing management training to insurance clients on Risk Management, data management, and insurance reserving methodologies

Conducted market reviews, surveys and research to enhance the effectiveness of schemes and products for clients.

Preparation of monthly economic report for distribution to over 300 institutional subscribers.

Performed annual statutory actuarial valuations of pension defined benefit and employee benefit schemes as well as insurance liabilities to ascertain the value of the clients’ balance sheet assets/liabilities and ensure compliance to IFRS.

Assisted in the inspection of Insurance companies on their compliance with legislation.

• Resolved concerns with products or services to help with retention and drive sales.
• Promoted company brand and unique offerings through personalized customer service.
• Provided primary customer support to internal and external customers.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.