
A young result oriented, challenging and loving dependable professional who is committed to excellence and excel in fast paced environment as part of a team to achieve superior performance, increased productivity and organizational goal and objectives. Excellent negotiation and problem solving skills, swiftly identifies the root of any problem and develops an effective solution. Proven ability to manage and complete projects to the highest standards, with a meticulous attention to details and within agreed deadlines.
* Event management
* Catering services
* Order booking
* Delivery of meals for specific occasions
* General contracts and supplies
· Coordinating marketing and outdoor services
· Receive order bookings in advance and prepare towards delivery in good time
· Handled cooperate events such as Annual General meetings, Social Engagements and daily deliveries to Government Establishments
* Wedding receptions
* Birthday parties
* Coordinate casual staff (20/25) for daily schedules
· Preparation of weekly payments of daily activities
· Weekly reports on daily schedules
· Ensuring that logistics vehicles are in good shape for delivery purposes
· Report back to the COO in the event of any misconduct among causal
staff and any form of dissatisfaction from customers.
· Receive goods and supplies from contractors
· Quality control i.e. ensuring that the food meets required standard before dispatch to customers.
· Taking order from customers
· greeting and serving customer
· Provide detailed information on memos
* Delivering food and beverages
· Serving wine, soft drinks and alcohol
· Keeping records of daily sales
* Ensuring clean and secure environment for our clients.
· Furnishing guest with practical assistance as may be required
· Ensuring the observance of stipulated budget and code of ethics
· Scheduling shift and disseminating information to staff on duty
· Constant supervision of all departments
· Writing daily reports on events within the shift
· Welcoming and checking in guest, register guest in a 100-room hotel
· Take and confirm reservations over phones
· Refer and report customer inquiries and complaints to the appropriate departments, and offer free items and services to dissatisfied customers.
· Balancing of cash transaction to record of available guest on each shift and write reports to that effect.
· Maintain a high level satisfaction rating with a metric covering categories such as friendliness, efficiency, helpfulness, and knowledgeability.
Problem-Solving
Teambuilding
Organization and Time Management
Teamwork and Collaboration
Self-Motivated
Planning and Coordination
MS Office
Data Entry
Written Communication
Excellent Communication
Dependable and Responsible
Basic Craft Skill Course
* Basic Craft Skill Course in hotel catering (Arewa Hotels Ltd.)
* Annual Argungu Fishing and Cultural Festival, Birnin-Kebbi
* Certificate of service
* Letter of appreciation
I have traveled to most part of Nigeria for leisure and in official capacity, I like to watch football and wrestling, I enjoy driving as well with a Nigerian Class B Licence
Basic Craft Skill Course