Wuraola Williams

• Conduct cross-platform testing on mobile and web applications ensuring compatibility and performance.
• Collaborate with a global testing community to achieve defect reproduction accuracy, meeting client expectations.
• Perform functional, usability, and exploratory testing across diverse industries.
• Identify and document defects using structured test cases to improve software quality.

• Provided quality services to fintech and SaaS organizations, ensuring adherence to business and user requirements.
• Developed and delivered detailed test reports and insights to clients, facilitating informed decision-making.
• Performed manual and automated regression test to ensure software stability.
• Performed end-to-end testing and functional integration to ensure smooth deployment of the entire application.
• Collaborated actively with the Business and Development teams to uphold software quality and reliability.

Tech stacks & tools utilized: Cypress, SQL, Postman, Allure report, TestRail, Git, ClickUp

• Provided technical support for software testing, ensuring robust and reliable business solutions.
• Actively contributed to test plan preparation, script development, and execution to identify defects.
• Analyzed system behavior under different stress levels to enhance scalability and reliability.
• Monitored production environments and worked closely with developers to resolve critical defects.
• Ensured product usability and alignment with business needs for a user-friendly experience.
• Managed product and project operations, ensuring smooth transitions and workflow continuity during leadership gaps.

Tech stacks & tools utilized: Postman, JMeter, Azure DevOps, PostGreSQL, Excel, GitHub, Jira, YouTrack.

Contributed to developing detailed test reports for actionable insights and product improvements.

Reviewed user stories and requirements to understand project scope and test needs.

Supported the maintenance of test plans and updated test documentation.

Participated in walk-through meetings within a project team and provided detailed test results and regular status updates to the QA lead.

Developed skills in programming languages, Javascript, to support automation efforts.

Tech stacks and tools: Excel, Postman, JUnit

• Improved product sales and user engagement through referrals, newsletters, and in-app notifications.
• Enhanced user experience by creating instructional videos and conducting rider training sessions.
• Reduced customer queries and improved issue resolution through proactive communication and follow-ups.
• Increased customer relationships by actively engaging on social media and responding to inquiries.