Overview
Work history
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Quote
Skills
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WISEMAN FELIX

WISEMAN FELIX

Aba,Nigeria

Overview

4
4
years of professional experience

Work history

Office manager

ERNEST MOTORS
ACCRA, GHANA
05.2023 - 02.2024
  • Delivered new hire training and mentored established staff on processes and procedures.
  • Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
  • Managed projects within strict deadlines and budget constraints.
  • Created and submitted progress reports to upper management.
  • Updated office management on team's activities and progress at weekly meetings.
  • Evaluated personnel performance to complete development reviews, addressing concerns and making progress recommendations.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
  • Streamlined office procedures, implementing new systems to address bottlenecks and disruptions.
  • Finalised vendor and employee contracts with strong legal knowledge.
  • Managed schedules for C-level executives, coordinating daily meetings and travel arrangements.
  • Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
  • Managed database to maintain updated records and accuracy.

Front office manager

Wisdomzone ict centre
Aba, Abia State
07.2020 - 03.2023
  • Created and submitted progress reports to upper management.
  • Reviewed front office log books and guest feedback forms to identify areas needing improvement.
  • Scheduled staff and delegated assignments to adequately cover operational and project requirements.
  • Recommended new technology to smoothen front office procedures.
  • Directed team in producing diverse work with word processing and desktop publishing applications.
  • Trained [Number] receptionists on credit policy and accounting procedures, reducing account discrepancies 100%.
  • Completed weekly front office rota to guarantee optimal cover for operations.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Skills

  • Time management
  • Problem-solving
  • Payroll administration
  • Programme development
  • Accounting
  • Marketing
  • Leadership
  • Team building
  • Public relations

Timeline

Office manager

ERNEST MOTORS
05.2023 - 02.2024

Front office manager

Wisdomzone ict centre
07.2020 - 03.2023

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WISEMAN FELIX