Winifred Brown
Abuja,Federal Capital Territory
Summary
Highly successful administrator with a talent for motivating teams and streamlining operations. Known for being an analytical problem solver and persuasive communicator, she excels at thinking outside the box to find creative solutions.
Self-motivated professional bringing proven leadership, organizational, and customer relations skills to the table. Track record of independently solving problems and keeping teams on task to handle diverse business requirements. History of retaining clients and talented staff, speaking to ability to cultivate strong relationships. 6 Years of expertise in administration for businesses, forward-thinking operations specialist excelling at optimizing project goals and output. Skilled at resolving complex problems and delivering innovative improvement strategies. Proficient in Excel, Microsoft Word, and PowerPoint, well-equipped to drive success in any organization. Talented administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Administrator
Ebony Global Events And Technology Limited
Abuja, FCT
04.2021 - 12.2023
- Facilitated over 100 successful organizations of international conferences, handling all logistics from venue selection to participant registration.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Reduced overhead costs through careful budget management and resource allocation.
- Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Organized and executed quarterly staff training sessions, keeping the team informed on the latest administrative protocols and technology.
- Streamlined invoice processing, reducing average payment turnaround time.
- Improved employee productivity with effective time management strategies for daily tasks.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
- Orchestrated relocation of office, ensuring smooth transition with minimal operational downtime.
- Developed a comprehensive filing system that significantly improved document retrieval times.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Developed a comprehensive filing system that significantly improved document retrieval times.
- Developed a comprehensive filing system that significantly improved document retrieval times.
- Initiated program for recycling and waste reduction, contributing to corporate sustainability goals.
- Led transition to paperless office, reducing operational costs and environmental impact.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Observed packing operations to verify conformance to specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
- Implemented new email management strategy, reducing clutter and improving communication efficiency.
- Organized and executed quarterly staff training sessions, keeping the team informed on the latest administrative protocols and technology.
- Enhanced data security measures, conducted regular system backups to prevent data loss.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Organized and executed quarterly staff training sessions, keeping the team informed on the latest administrative protocols and technology.
- Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
- Coordinated logistics for annual corporate events, ensuring seamless execution and high attendee satisfaction.
- Developed a comprehensive filing system that significantly improved document retrieval times.
- Developed a comprehensive filing system that significantly improved document retrieval times.
- Developed a comprehensive filing system that significantly improved document retrieval times.
- Developed a comprehensive filing system that significantly improved document retrieval times.
Secretary
Ebony Global Events And Technology Limited
Abuja, FCT
02.2018 - 03.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into the system and updated customer contacts with information to keep records current.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Coordinated meetings and events, arranging logistics for over 100 corporate gatherings.
- Organized travel arrangements for the executive team, ensuring smooth logistics for multiple international trips.
- Oversaw inventory of office supplies, ensuring availability and cost efficiency.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos, and invoices.
- Maintained daily report documents, memos, and invoices.
- Maintained daily report documents, memos, and invoices.
Assistant Secretary
Medical Laboratory Science Council of Nigeria
Abuja, FCT
04.2017 - 03.2018
- Kept the reception area clean and neat to give visitors a positive first impression.
- Assisted in budget preparation and expense tracking for improved financial management within the department.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Responded to inquiries from callers seeking information.
- Assisted in new hire orientation and training sessions promoting team cohesion.
- Streamlined communication channels by creating an organized filing system for emails, memos, reports, and other documentation.
- Developed strong working relationships with colleagues through effective collaboration on shared tasks.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Assistant Secretary
National Agency for the Control of AIDS
Abuja, FCT
02.2013 - 08.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Developed strong working relationships with colleagues through effective collaboration on shared tasks.
- Worked with and Serviced Auditors who came in for Audit of the books, including their Logistics and well-being
- Assisted in budget preparation and expense tracking for improved financial management within the department.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Responded to inquiries from callers seeking information.
- Streamlined communication channels by creating an organized filing system for emails, memos, reports, and other documentation.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Supported executive team members with scheduling, correspondence, and travel arrangements for optimized time management.
- Served as a liaison between executives, employees, clients, and vendors to facilitate smooth operations.
- Accelerated document processing by reviewing contracts, invoices, and forms for accuracy before approval from senior staff members.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted in budget management tasks, monitoring expenditures to stay within allocated financial resources.
- Improved efficiency in scheduling and coordination tasks for senior management, optimizing their daily operations.
- Optimized appointment scheduling for executives, maximizing their productivity by effectively managing their calendars.
- Maintained up-to-date inventory of office supplies, ensuring availability of necessary materials for daily operations.
- Played a key role in preparation for audits, gathering necessary documentation and facilitating a smooth review process.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Kept the reception area clean and neat to give visitors a positive first impression.
Laboratory Inter
Family Care Clinics
Abuja, FCT
01.2011 - 01.2012
- Recorded approximately 5000 test results on standardized forms to enter into a database and communicate to appropriate personnel.
- Gained hands-on experience with specialized equipment operation, calibration, maintenance, and troubleshooting procedures to support overall lab functionality effectively.
- Improved data accuracy through careful sample preparation, analysis, and documentation.
- Enhanced laboratory efficiency by meticulously organizing and maintaining lab equipment and supplies.
- Developed technical skills with various laboratory instruments, including spectrophotometers, centrifuges, and pipettes.
- Ensured a safe working environment by strictly adhering to laboratory safety protocols and guidelines.
- Prepared reagents and solutions, calibrated pipettes, and related activities to support experiments.
- Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists, and scientists.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Assisted scientists by collecting and organizing laboratory data.
- Participated in lab meetings and project presentations.
- Recorded test results on standardized forms to enter into the database and communicate to appropriate personnel.
- Contributed to project success through diligent collaboration with fellow interns and lab personnel.
- Recorded test results on standardized forms to enter into the database and communicate to appropriate personnel.
- Recorded test results on standardized forms to enter into the database and communicate to appropriate personnel.
Education
Master of Science - Biology
Nile Universityof Nigeria
Abuja, FCT, Nigeria 01.2024 - Current
Bachelor of Science - Environmental Biology
FEDERAL POLYTECHNIC
Bida, Niger State, Nigeria 01.2011 - 11.2016
Skills
Office administration
Timeline
Master of Science - Biology
Nile Universityof Nigeria
01.2024 - Current
Administrator
Ebony Global Events And Technology Limited
04.2021 - 12.2023
Secretary
Ebony Global Events And Technology Limited
02.2018 - 03.2021
Assistant Secretary
Medical Laboratory Science Council of Nigeria
04.2017 - 03.2018
Assistant Secretary
National Agency for the Control of AIDS
02.2013 - 08.2015
Laboratory Inter
Family Care Clinics
01.2011 - 01.2012
Bachelor of Science - Environmental Biology
FEDERAL POLYTECHNIC
01.2011 - 11.2016
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