WILLIAMSON MESEMBE EKPO

• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Developed team communications and information for meetings.
• Adhered to social distancing protocols and wore mask or face shield.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
• Worked flexible hours across night, weekend and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Improved operations through consistent hard work and dedication.
• Exceeded goals through effective task prioritization and great work ethic.
• Used Microsoft Word and other software tools to create documents and other communications.
• Carried out day-to-day duties accurately and efficiently.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Developed and maintained courteous and effective working relationships.
• Participated in team-building activities to enhance working relationships.
• Resolved problems, improved operations and provided exceptional service.
• Onboarded new temps by entering employee information into systems.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Improved operations through consistent hard work and dedication.
• Received and processed stock into inventory management system.
• Collaborated with team members to achieve target results.
• Increased customer satisfaction by resolving issues.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Used coordination and planning skills to achieve results according to schedule.
• Conducted research, gathered information from multiple sources and presented results.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.

Collection of data for for citizens and legal residents into the national identity database (NIDB)

• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Organized, sorted and checked input data against original documents.
• Applied data entry knowledge skills to resolve indecipherable or garbled messages.
• Completed data entry tasks with accuracy and efficiency.
• Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
• Coded and processed applications into required electronic formats.
• Scanned documents and saved in database to keep records of essential organizational information.
• Verified accuracy of computer system information by updating enrolment data.
• Kept optimal quality levels to prevent critical errors and support team performance targets.
• Added documents to file records and created new records to support filing needs.
• Corrected data entry errors to prevent duplication or data degradation.
• Accurately handled data entry for clients into company-based software.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
• Evaluated source documents to locate needed information.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Used coordination and planning skills to achieve results according to schedule.
• Identified issues, analyzed information and provided solutions to problems.
• Conducted research, gathered information from multiple sources and presented results.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Exceeded goals through effective task prioritization and great work ethic.
• Used Microsoft Word and other software tools to create documents and other communications.
• Received and processed stock into inventory management system.
• Drove operational improvements which resulted in savings and improved profit margins.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Maintained energy and enthusiasm in fast-paced environment.

• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Exceeded goals through effective task prioritization and great work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained energy and enthusiasm in fast-paced environment.
• Handled calls per day to address customer inquiries and concerns
• Saved cost by implementing cost-saving initiatives that addressed long-standing problems

• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Planned and implemented integrated lessons to meet national standards.
• Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
• Graded and evaluated student assignments, papers and course work.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Prepared course materials such as syllabi, homework assignments and handouts.
• Authored or co-authored over 15 journal articles highlighting research

• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Planned and implemented integrated lessons to meet national standards.
• Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
• Graded and evaluated student assignments, papers and course work.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Proved successful working within tight deadlines and fast-paced atmosphere
• Worked flexible hours across night, weekend and holiday shifts
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Used coordination and planning skills to achieve results according to schedule
• Managed team of employees, overseeing hiring, training and professional growth of employees