Williams Ogah
Mararaba,Nasarawa
Overview
2
2
years of professional experience
6
6
Languages
Work History
Logistics Dispatcher
Hedgehog
Kyiv, Ukraine
10.2021 - Current
- Monitored dispatched calls and took action to resolve and correct potential problems.
- Recorded customer encounters through detailed notes and maintained comprehensive records.
- Scheduled and tracked movements of owned and rented equipment.
- Documented service activities and issues and produced regular reports.
- Tracked purchase orders and approved vendor invoices for outside services.
- Conducted geographical location spotting and map reading to support fleet personnel.
- Handled customer escalations from drivers to solve issues and restore customer satisfaction.
- Responded to over 30 daily caller requests with information about assistance and timeframes.
- Responded to over [Number] daily caller requests with information about assistance and timeframes.
- Coordinated pickups and deliveries across the United State.
Teacher
Royal Blossom Montessori School
Keffi, Nasarawa
07.2015 - 02.2017
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Supported student physical, mental and social development using classroom games and activities.
- Graded and evaluated student assignments, papers and course work.
Education
Bachelor of Science - Aerospace Engineering
National Aerospace University "KhAI"
Kharkiv, Ukraine 12.2020 - 12.2020
Skills
Service coordination
Training and Development
Organization and Time Management
Good Telephone Etiquette
Planning and Coordination
Decision Making
Critical Thinking
Additional Information
Throughout my in KhAI I earned a living tutoring fellow students on several courses, but technical courses like Theoretical Mechanic, Mechanic of Material and Structural Mechanics most often. After completing my Bachelor's program, I started a Master's program in Business at the same institution but I was unable to finish due to the full scale invasion of Ukraine by the Russian Federation.
Timeline
Logistics Dispatcher
Hedgehog
10.2021 - Current
Bachelor of Science - Aerospace Engineering
National Aerospace University "KhAI"
12.2020 - 12.2020
Teacher
Royal Blossom Montessori School
07.2015 - 02.2017