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Emakoji Williams
NO 92 AZICO STREET
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Assistant
Transmission Company Of Nigeria
09.2023 - 08.2024
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines
- Prepared and edited documents to produce precise, accurate and professional communication
- Improved data accuracy, entering and updating records in database with keen eye for detail
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information
- Created and maintained detailed records of all office activities
- Reviewed files, records and other documents to obtain information to respond to requests
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Sales Representative
Airtel Office
08.2017 - 04.2019
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
General Manager
Ethihad Hotels
09.2014 - 06.2016
- Managed purchasing, sales, marketing and customer account operations efficiently
- Reported issues to higher management with great detail
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
- Implemented operational strategies and effectively built customer and employee loyalty
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
Education
B.Sc. - Sociology
Ibrahim Badamasi Babangida University Lapai
Niger State 04.2001 -
SSCE -
Whole Person Academy
04.2001 -
JSCE -
Junior Secondary School Dutse
04.2001 -
Primary School Certificate -
Pinky And The Brain
Abuja 04.2001 -
Skills
Excellent written and verbal communication skills
Interpersonal communication skills
Proficient in the use of computer Microsoft processing packages(Word, Access, Excel)
Ability to keep up to date and learn
Good observation skills and a team player
Ability to organize things in orderly manner
Certification
National Youth Service Corps
Interests
Games
Sports
Timeline
National Youth Service Corps
07-2024
Office Assistant
Transmission Company Of Nigeria
09.2023 - 08.2024
Sales Representative
Airtel Office
08.2017 - 04.2019
General Manager
Ethihad Hotels
09.2014 - 06.2016
B.Sc. - Sociology
Ibrahim Badamasi Babangida University Lapai
04.2001 -
SSCE -
Whole Person Academy
04.2001 -
JSCE -
Junior Secondary School Dutse
04.2001 -
Primary School Certificate -
Pinky And The Brain
04.2001 -
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