WILLIAM IYOMERE

Perform Functional testing on applications built by Deposits.inc for Deposits.inc and 3rd parties.

Responsibilities:

• Doubled as an ESB support engineer for the Deposits.inc and Bank one API migration project
• Reduced response times by prioritizing urgent requests and escalating issues when necessary.
• Optimized test cases to maximize success of manual software testing.
• Enhanced system performance for clients through proactive monitoring and troubleshooting of technical issues.
• Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
• Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
• Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from QA perspective throughout the project life cycle.
• API lifecycle management
• Reduced server response time by identifying bottlenecks in API calls and implementing improvements.
• Streamlined communication between systems with well-documented APIs that facilitated easy maintenance and upgrades.
• Stayed current on industry trends to incorporate best practices into API development processes consistently.
• Ensured high-quality code by conducting thorough testing, debugging, and refining of developed APIs.
• Enhanced software reliability through meticulous identification, documentation, and tracking of defects.

Perform Functional testing on applications built for and by E-settlement ltd for both online banking, POS services in-house CRM solution and 3rd parties.

Responsibilities:

• Designed test plan, prepared test completion report at the end of each testing phase.
• Created and executed manual test cases for the applications.
• Experienced of managing defect life cycle and strong experience of software testing life cycle techniques.
• Testing of API's with Postman
• Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
• Interacting with clients to understand product requirements.
• Participating in design reviews and providing input on requirements, product design, and potential problems.
• Analyzing users' stories and/use cases/requirements for validity and feasibility.
• Used JIRA to Collaborate closely with other team members and departments.
• Execute all levels of testing (System, Integration, and Regression)

(ALAMO DRAFTHOUSE CINEMA PROJECT)

Perform Functional testing on Alamo Drafthouse in-house CRM solution, website, POS and Ticketing system.

Responsibilities

• Used JIRA to Collaborate closely with other team members and departments
• CI/CD weekly deployment with Jenkins
• GitHub for version control and deployment of repositories
• Executing tests on software usability
• Raising of tickets for bug fixes with JIRA
• Analyzing test results on database impacts, errors or bugs, and usability
• Manual Testing
• Automated Web ui for drafthouse
• Interacting with clients to understand product requirements.

(POWERSCHOOL PROJECT) :

Perform testing on Naviance,Powerschool applications on Edutech after during the Naviance/Hobson acquisition by Powerschool.

Responsibilities:

• API lifecycle and management
• API optimization through load testing with gatling and postman
• Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
• Troubleshooting: Diagnose and resolve issues related to API integrations, including data inconsistencies, failures, or performance bottlenecks.
• Monitoring: Implement monitoring tools to track API usage, performance metrics, and errors, ensuring APIs are running smoothly.
• Maintenance: Regularly update and maintain APIs to ensure compatibility with new versions of dependent technologies, fix bugs, and add new features.
• Versioning: Manage different versions of APIs to ensure backward compatibility and a smooth transition for clients using older versions.
• Used JIRA to Collaborate closely with other team members and departments.
• CI/CD weekly deployment with Jenkins
• GitHub for version control and deployment of repositories
• Executing tests on software usability.
• Raising of tickets for bug fixes with JIRA.
• Analyzing test results on database impacts, errors or bugs, and usability.
• Automated web UI for hobson/Naviance/Powerschool
• Interacting with clients to understand product requirements.
• Participating in design reviews and providing input on requirements, product design, and potential problems.
• Analyzing users stories and/use cases/requirements for validity and feasibility.
• Collaborate closely with other team members and departments.
• Execute all levels of testing (System, Integration, and Regression)

• Supported in testing of changes made to the SIMREG application for 9mobile.
• Supported in pre and post implementation testing for Business Enablement System (BES) for 9mobile.
• Supported in manual testing on currently used Online Charging System (OCS) by Etisalat Nigeria.
• Supported in pre and post implementation testing for 4G LTE service for Etisalat network.
• Implementation of Internet Voice Record (IVR) revamp.
• Part of team to test 9mobile BES 5.0 CRM solution E2E
• Solely Tested 9mobile IVR Call flow E2E
• Solely Tested 9mobile multi-Vendor Platform E2E
• Resolved product issue through consumer testing.
• Supervised team of over 5 staff members.
• Consistently received positive feedback from clients and created repeat business by developing long-term relationships with clients.
• API life cycle management
• Managed and monitored ESB integrations and services to ensure proper functioning and performance.
• Troubleshot and resolved issues related to ESB integrations and communication between systems.
• Supported deployment, configuration, and maintenance of ESB components and solutions.
• Coordinated with telecom teams to ensure smooth ESB operations and integration with existing systems.
• Documented ESB processes, configurations, and troubleshooting steps for future reference and compliance.
• Provided technical support and guidance for ESB-related queries and issues.