Summary
Overview
Work History
Education
Skills
Timeline
Generic

WILLIAM IYOMERE

Backend Quality Assurance & Support Engineer

Summary

Methodical QA engineer with expertise in software development processes and testing strategies, committed to delivering high-quality products through thorough QA support. A clear communicator with strong multitasking skills, organized, and detail-focused. Experienced in designing, developing, and maintaining secure, high-performance APIs, optimizing performance, and ensuring seamless third-party integration. Adept at collaborating with cross-functional teams to drive continuous improvement and innovation.

Overview

6
6
years of professional experience

Work History

Backend Support & Quality Assurance Engineer

Deposits.inc
11.2022 - Current

Perform Functional testing on applications built by Deposits.inc for Deposits.inc and 3rd parties.

Responsibilities:

  • Doubled as an ESB support engineer for the Deposits.inc and Bank one API migration project
  • Reduced response times by prioritizing urgent requests and escalating issues when necessary.
  • Optimized test cases to maximize success of manual software testing.
  • Enhanced system performance for clients through proactive monitoring and troubleshooting of technical issues.
  • Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
  • Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
  • Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from QA perspective throughout the project life cycle.
  • API lifecycle management
  • Reduced server response time by identifying bottlenecks in API calls and implementing improvements.
  • Streamlined communication between systems with well-documented APIs that facilitated easy maintenance and upgrades.
  • Stayed current on industry trends to incorporate best practices into API development processes consistently.
  • Ensured high-quality code by conducting thorough testing, debugging, and refining of developed APIs.
  • Enhanced software reliability through meticulous identification, documentation, and tracking of defects.

Quality Assurance Engineer

E-settlement LTD
12.2021 - 11.2022

Perform Functional testing on applications built for and by E-settlement ltd for both online banking, POS services in-house CRM solution and 3rd parties.


Responsibilities:


  • Designed test plan, prepared test completion report at the end of each testing phase.
  • Created and executed manual test cases for the applications.
  • Experienced of managing defect life cycle and strong experience of software testing life cycle techniques.
  • Testing of API's with Postman
  • Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
  • Interacting with clients to understand product requirements.
  • Participating in design reviews and providing input on requirements, product design, and potential problems.
  • Analyzing users' stories and/use cases/requirements for validity and feasibility.
  • Used JIRA to Collaborate closely with other team members and departments.
  • Execute all levels of testing (System, Integration, and Regression)

Quality Assurance Engineer

Modus Create
11.2021 - 01.2022

(ALAMO DRAFTHOUSE CINEMA PROJECT)

Perform Functional testing on Alamo Drafthouse in-house CRM solution, website, POS and Ticketing system.


Responsibilities

  • Used JIRA to Collaborate closely with other team members and departments
  • CI/CD weekly deployment with Jenkins
  • GitHub for version control and deployment of repositories
  • Executing tests on software usability
  • Raising of tickets for bug fixes with JIRA
  • Analyzing test results on database impacts, errors or bugs, and usability
  • Manual Testing
  • Automated Web ui for drafthouse
  • Interacting with clients to understand product requirements.

Backend Quality Assurance Engineer

Modus Create
04.2021 - 10.2021

(POWERSCHOOL PROJECT) :


Perform testing on Naviance,Powerschool applications on Edutech after during the Naviance/Hobson acquisition by Powerschool.

Responsibilities:

  • API lifecycle and management
  • API optimization through load testing with gatling and postman
  • Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
  • Troubleshooting: Diagnose and resolve issues related to API integrations, including data inconsistencies, failures, or performance bottlenecks.
  • Monitoring: Implement monitoring tools to track API usage, performance metrics, and errors, ensuring APIs are running smoothly.
  • Maintenance: Regularly update and maintain APIs to ensure compatibility with new versions of dependent technologies, fix bugs, and add new features.
  • Versioning: Manage different versions of APIs to ensure backward compatibility and a smooth transition for clients using older versions.
  • Used JIRA to Collaborate closely with other team members and departments.
  • CI/CD weekly deployment with Jenkins
  • GitHub for version control and deployment of repositories
  • Executing tests on software usability.
  • Raising of tickets for bug fixes with JIRA.
  • Analyzing test results on database impacts, errors or bugs, and usability.
  • Automated web UI for hobson/Naviance/Powerschool
  • Interacting with clients to understand product requirements.
  • Participating in design reviews and providing input on requirements, product design, and potential problems.
  • Analyzing users stories and/use cases/requirements for validity and feasibility.
  • Collaborate closely with other team members and departments.
  • Execute all levels of testing (System, Integration, and Regression)

Software Test Analyst & Backend Support

Huawei Technologies
11.2018 - 03.2021
  • Supported in testing of changes made to the SIMREG application for 9mobile.
  • Supported in pre and post implementation testing for Business Enablement System (BES) for 9mobile.
  • Supported in manual testing on currently used Online Charging System (OCS) by Etisalat Nigeria.
  • Supported in pre and post implementation testing for 4G LTE service for Etisalat network.
  • Implementation of Internet Voice Record (IVR) revamp.
  • Part of team to test 9mobile BES 5.0 CRM solution E2E
  • Solely Tested 9mobile IVR Call flow E2E
  • Solely Tested 9mobile multi-Vendor Platform E2E
  • Resolved product issue through consumer testing.
  • Supervised team of over 5 staff members.
  • Consistently received positive feedback from clients and created repeat business by developing long-term relationships with clients.
  • API life cycle management
  • Managed and monitored ESB integrations and services to ensure proper functioning and performance.
  • Troubleshot and resolved issues related to ESB integrations and communication between systems.
  • Supported deployment, configuration, and maintenance of ESB components and solutions.
  • Coordinated with telecom teams to ensure smooth ESB operations and integration with existing systems.
  • Documented ESB processes, configurations, and troubleshooting steps for future reference and compliance.
  • Provided technical support and guidance for ESB-related queries and issues.

Education

B.Sc - Banking AndFinance

Bowen University

Skills

Manual testing

Timeline

Backend Support & Quality Assurance Engineer

Deposits.inc
11.2022 - Current

Quality Assurance Engineer

E-settlement LTD
12.2021 - 11.2022

Quality Assurance Engineer

Modus Create
11.2021 - 01.2022

Backend Quality Assurance Engineer

Modus Create
04.2021 - 10.2021

Software Test Analyst & Backend Support

Huawei Technologies
11.2018 - 03.2021

B.Sc - Banking AndFinance

Bowen University
WILLIAM IYOMEREBackend Quality Assurance & Support Engineer