Waliyat Adeshola
Customer Service Representative
Muyiwa Opaleye Street, Aguda Surulere.,Lagos State
Summary
Result-driven professional with experience at Action Health Incorporated, where I enhanced brand visibility through engaging content and streamlined internal communications. Skilled in problem-solving and teamwork, I consistently delivered high-quality work, contributing to successful outreach programs and improving audience engagement. Proficient in Microsoft Office and dedicated to fostering positive relationships.
Overview
8
8
years of professional experience
Work History
Communication Intern
Action Health Incorporated
02.2026 - Current
- Assisted in drafting press releases and internal communications to ensure clarity and consistency.
- Managed digital content updates on the company website, improving user experience.
- Coordinated logistics for community outreach programs, fostering stakeholder engagement.
- Analyzed feedback from communication efforts to refine strategies and improve audience reach.
- Participated in brainstorming sessions for campaign ideation, contributing innovative ideas that aligned with business objectives.
- Helped with photo and video production and performed visual and sound editing tasks.
- Prepared social media posts and videos with eye for viral content strategies.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Edited written materials for consistency, clarity, grammar, and punctuation while adhering to company style guidelines.
- Supported creation of internal newsletters, fostering sense of community and keeping employees informed about company news.
- Enhanced brand visibility with creation of engaging content for social media channels.
- Streamlined internal communication by introducing more efficient email system, leading to increased productivity.
Internship Student
Lagos University Teaching Hospital
10.2025 - 12.2025
- Assisted in patient intake procedures, ensuring accurate data collection and documentation.
- Supported healthcare teams by preparing medical supplies and equipment for daily operations.
- Coordinated scheduling of appointments to optimize patient flow and reduce wait times.
- Conducted routine inventory checks to maintain adequate stock levels of medical supplies.
- Implemented improved filing system for patient records, enhancing retrieval efficiency.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Participated in workshops and presentations related to projects to gain knowledge.
- Collected, arranged, and input information into database system.
Sales Associate
Nkem Telecommunications Center
09.2020 - 12.2023
- Assisted customers in selecting telecommunications products tailored to their needs.
- Demonstrated effective communication skills while handling customer inquiries and resolving issues.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained up-to-date knowledge of product offerings and promotions to enhance customer engagement.
- Collaborated with team members to ensure a welcoming and organized retail environment.
Sales Representative
Achievers Mini Mart
05.2018 - 01.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Stocked shelves with merchandise, maintaining organized displays for optimal accessibility.
- Collaborated with team members to maintain cleanliness and safety standards in store.
- Resolved customer complaints professionally, enhancing satisfaction and loyalty.
Education
Bachelor of Science - Medical Physiology
Osun State University
Osun State, Osogbo.09-2025
Skills
Strong problem solving
Teamwork and collaboration
Time management
Attention to detail
Multitasking Abilities
Excellent communication
Active listening
Customer support
Relationship building
Report writing skills
Recordkeeping
Microsoft office
Critical thinking
Problem-solving abilities
Community engagement
Timeline
Communication Intern
Action Health Incorporated
02.2026 - Current
Internship Student
Lagos University Teaching Hospital
10.2025 - 12.2025
Sales Associate
Nkem Telecommunications Center
09.2020 - 12.2023
Sales Representative
Achievers Mini Mart
05.2018 - 01.2020
Bachelor of Science - Medical Physiology
Osun State University