WAHAB YUSUF
FINANCIAL ANALYST
Amuwo Odofin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Back Office Auditor
Nigerian Bottling Company
Lagos
11.2020 - Current
- Resolved problems, improved operations and provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to Business Developers, handled concerns quickly and escalated major issues to supervisor.
- Created plans and communicated deadlines to Commercial Managers so their team may complete surveys on time.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Collaborated with team members to achieve target results.
- Led projects and analyzed data to identify opportunities for improvement.
Sales Executive
CFAO
Lagos
04.2019 - 10.2020
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Account manager
Biolas Place
Lagos
03.2017 - 03.2019
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Capitalized on emerging trends to reap benefits during growth stages.
- Listened attentively to client feedback to create stronger relations and shape business.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
Customer Service Representative
Africa Port Services Limited
Lagos
02.2015 - 01.2017
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Collected and analyzed customer information to prepare product or service reports.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer adjustments to maintain financial accounts.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - Industrial Chemistry
Federal University Of Technology
Akure 10.2004 - 12.2009
ProgrammeCertificate In Information and Communication Technology -
National Institute Of Skill Development
Lagos 02.2013 - 04.2013
Certified Customer Service Professional .Certified Telesales Professional (2013 -
Telecommunication.com
Lagos 06.2013 - 08.2013
Corporate Finance Analyst - Financial Analysis
Corporate Finance Institute
Vancouver, Canada 07.2022 - 08.2022
Skills
Advanced MS Office Suite
Timeline
Corporate Finance Analyst - Financial Analysis
Corporate Finance Institute
07.2022 - 08.2022
Back Office Auditor
Nigerian Bottling Company
11.2020 - Current
Sales Executive
CFAO
04.2019 - 10.2020
Account manager
Biolas Place
03.2017 - 03.2019
Customer Service Representative
Africa Port Services Limited
02.2015 - 01.2017
Certified Customer Service Professional .Certified Telesales Professional (2013 -
Telecommunication.com
06.2013 - 08.2013
ProgrammeCertificate In Information and Communication Technology -
National Institute Of Skill Development
02.2013 - 04.2013
Bachelor of Science - Industrial Chemistry
Federal University Of Technology
10.2004 - 12.2009
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