Vivian Chinenye Ofiabulu

Abuja

Summary

Reliable and dynamic professional with strong organizational, multitasking, and administrative skills. Experienced in confidentiality compliance, team collaboration, and adapting under pressure to enhance operational efficiency. Committed to creating a welcoming atmosphere while ensuring smooth daily operations. Fluent in English and French, with excellent communication and problem-solving abilities.

Overview

years of professional experience

Work History

Director's Front Desk Assistant ( NYSC)

National Insurance Commission

04.2024 - 03.2025

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Consistently maintained a clean and well-organized front desk area, creating an inviting atmosphere for guests upon arrival.
Handled phone calls effectively, routing them to relevant departments or taking messages as needed.
Adhered to strict confidentiality guidelines regarding guest information, safeguarding personal data in compliance with industry standards.
Answered customer telephone calls promptly and appropriately handled needs.
Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
Maintained clean and organized front desk areas to uphold polished company image.

Microbiologist Trainee

Gentle Hills Pharmaceutical Ltd.

01.2021 - 06.2021

Expanded knowledge base through participation in relevant seminars, workshops, and continuing education opportunities.
Fostered a positive team environment by actively participating in group meetings, offering constructive feedback, and sharing knowledge with peers.
Enhanced laboratory efficiency by implementing proper specimen management and storage procedures.
Collaborated with fellow trainees and senior microbiologists for timely completion of projects and tasks.
Managed overall laboratory functions.
Ordered laboratory equipment and supplies.

Education

Bsc - Microbiology

Abia State University , Abia State, Nigeria

09.2021

Elected to Financial secretary for National Association of Microbiology students, ABSU Chapter in 2018/2019.
Member of National Association of Microbiology students, Nigeria.

Skills

Microsoft office skills
Fast learner
Intellectual curiosity
Working under pressure
Adaptable to change
Well-rounded knowledge base
Fluent in English and French
Confidentiality compliance
Oral and written communications
Listening skills
Data entry skills

Initiative and proactivity
Administrative skills
Maintaining cleanliness
Time management
Problem-solving skills
Excellent communication
Front desk management
Data entry accuracy
Team collaboration
Laboratory management

Languages

French

English

Timeline

Director's Front Desk Assistant ( NYSC) - National Insurance Commission

04.2024 - 03.2025

Microbiologist Trainee - Gentle Hills Pharmaceutical Ltd.