Virginia Onyinye
CNA
Enugu,Nigeria
Summary
Proven Home Care Provider with a track record of enhancing patient independence and quality of life at Family Members. Leveraged case management skills and exceptional communication to foster trust and improve care coordination. Demonstrated adaptability and a commitment to professional development, achieving significant patient satisfaction improvements.
Overview
15
15
years of professional experience
1
1
Language
Work History
Home Care Provider
Family Members
10.2023 - Current
- Educated patients about self-care techniques, empowering them to take an active role in managing their own health.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with self-administered medications.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
Home Health Aide
Family Members
12.2020 - 10.2023
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Improved patient well-being by providing compassionate and attentive personal care.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Provided transportation and appointments management.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Pharmacy Assistant
Chiwalter Pharmacy
01.2020 - 01.2021
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacy staff with preparing medications and filling orders.
- Received incoming supplies and stocked in correct locations.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
- Increased customer satisfaction, providing compassionate care and detailed medication instructions.
- Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
- Answered questions regarding medication instructions and usage.
Doctor's Assistant
Hallelujah Clinic
03.2013 - 12.2016
- Taught patients about medications, procedures, and care plan instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient pulse oximetry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Managed chronic conditions by monitoring patient health and treatment plan progress to make necessary adjustments in care.
- Ordered and interpreted diagnostic testing to confirm diagnosis and implement accurate treatment plans.
CNA, Labor and Delivery , Operation Room Assisant Trainee
Balm of Gilead Hospital and Maternity
01.2010 - 03.2013
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Followed directions of licensed nurses to administer medications and treatments.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Education
Certified Nursing Assistant - Labor And Delivery, Operation Room Assistant
Balm of Gilead Hospital And Maternity
Maryland Enugu State, Nigeria.07.2013
Senior School Certificate - Science
Victory High School
Igbariam Street Achara Layout, Enugu, Nigeria.07.2007
Skills
Case management
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Timeline
Home Care Provider
Family Members
10.2023 - Current
Home Health Aide
Family Members
12.2020 - 10.2023
Pharmacy Assistant
Chiwalter Pharmacy
01.2020 - 01.2021
Doctor's Assistant
Hallelujah Clinic
03.2013 - 12.2016
CNA, Labor and Delivery , Operation Room Assisant Trainee
Balm of Gilead Hospital and Maternity
01.2010 - 03.2013
Certified Nursing Assistant - Labor And Delivery, Operation Room Assistant
Balm of Gilead Hospital And Maternity
Senior School Certificate - Science
Victory High School
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