Vincent Kalu
Service Now Platform Architect
Abuja, FCT,FC
Summary
Dynamic technology leader with over 8 years of experience delivering innovative engineering solutions using modern tech stacks. Excels in architecting and governing solutions within complex enterprise environments, driving efficiency and effectiveness across IT operations. Proven ability to lead development teams fosters a collaborative approach, ensuring successful execution of projects that exceed expectations. Committed to leveraging extensive knowledge of the software development life cycle to shape transformative IT strategies that align with business objectives.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
4
4
Certifications
Work History
Senior Software Engineer
Mooverr Limited
Basingstoke, Hampshire
7 2023 - Current
- Led the design and development of 5 scalable, user-centric applications using React.js and Flutter, increasing user engagement by 40% and reducing load times by 30%.
- Architected and maintained robust RESTful APIs, resulting in a 25% improvement in system response times and a 50% reduction in data retrieval errors.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Integrated 10+ third-party APIs and implemented optimized database queries, enhancing application functionality and reducing database load by 35%.
- Collaborated with DevOps teams to streamline development workflows, reducing deployment time by 60% and increasing successful deployments by 45% for iOS, Android, and web applications.
- Implemented security best practices, resulting in a 75% reduction in identified vulnerabilities and zero successful security breaches over a 1-year period.
- Delivered visually captivating interfaces, increasing user satisfaction scores by 4.2 to 4.8 out of 5 and reducing user interface-related support tickets by 55%.
- Conducted extensive testing, including 1000+ unit tests and 200+ integration tests, improving overall application reliability by 80% and reducing post-release bugs by 70%.
- Innovated features such as a 3D-AR model for e-commerce platform, increasing product dimension accuracy by 95% and boosting user engagement with product pages by 60%.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
Front End Developer
Wynk Limited
Lagos, Lagos
02.2023 - 07.2023
- Utilized version control systems like Git to track over 500 lines of code changes daily, resulting in a 40% reduction in merge conflicts and a 30% increase in team collaboration efficiency.
- Elevated ride-hailing features in the mobile app through seamless integrations using Flutter, leading to a 55% increase in user engagement and a 25% reduction in app crashes.
- Collaborated with 10 back-end developers to define and implement 20+ APIs, reducing data retrieval time by 60% and enabling the deployment of 15 new features in half the expected time.
- Translated UI team visions into user-centric interfaces using Figma, improving user satisfaction scores from 3.8 to 4.6 out of 5 and decreasing user interface-related support tickets by 70%.
- Conducted over 100 rigorous unit, integration, and end-to-end tests, identifying and resolving 95% of bugs before production release and reducing post-deployment issues by 85%.
Lead Software Engineer
Artificial Intelligence Technologies
Abuja, FCT
10.2020 - 12.2022
- Designed, sustained RESTful APIs for robust point-of-sales, accounting software application (ABS) with features including Barcode generation, scanning, inventory, employment management, Sales funnel etc. while integrating third-party APIs to enhance functionality, user experience. Experience aligns with leading design, governance of solutions within ServiceNow, ensuring robust technical direction.
- Conducted thorough code reviews to maintain consistency, readability, and adherence to best practices.
- Contributed significantly towards company growth by developing innovative features that drove customer satisfaction and retention.
- Led development of various applications, including logistics apps, fintech solutions, utilizing technologies like React Native, Flutter, Node.js, PHP. Diverse technical background equips candidate to adapt, implement innovative solutions within ServiceNow platform. Managed databases with precision, ensuring data integrity while utilizing version control tools (Azure DevOps, Git) for effective collaboration. Attention to data governance essential in shaping ASDA's new IT operating model, ensuring compliance with best practices.
- Optimized database structures for faster query responses, improving overall application performance.
- Achieved 96% project success rate by delivering projects on time, even under tight deadlines. Track record demonstrates capability to navigate complexities of large enterprise environments, similar to ASDA's initiatives.
- Mentored team of 9 junior developers, fostering growth, contributing to team promotions. Leadership experience vital for collaborating within supportive environment at ASDA, enhancing skills of team members while contributing to overall success of IT operating model.
- Troubleshot complex issues swiftly under pressure while maintaining clear communication with affected parties.
Web Development Instructor
Bizmarrow Technologies
Abuja, FCT
09.2019 - 09.2020
- Distinguished as a visionary architect and achiever in education, spearheading the creation of a comprehensive course curriculum tailored for students aspiring to master Web Development, Mobile App Development, and Cybersecurity. This innovative curriculum aimed not only at imparting knowledge but at equipping students with practical skills to excel in the rapidly evolving tech landscape.
- Demonstrated a transformative approach to education by providing practical, hands-on training to a cohort of 25 students in Full Stack Web Development
- Through immersive sessions utilizing HTML, CSS, JAVASCRIPT, PHP, and MYSQL, empowered students to go beyond theoretical understanding, fostering a true mastery of the subject matter
- In addition to web development, undertook the responsibility of cultivating a holistic understanding of essential server and hosting concepts
- Through rigorous training, equipped students with expertise in Web Server Configuration, Domains, SSH, File Hosting, Cloud Hosting, and VPS Administration.
Hardware Specialist (Onboard Chip Engineer)
Prevailing Computers Institute
Aba, Abia State
01.2014 - 12.2018
- Demonstrated proactive, results-driven approach in IT domain, leading diagnosis of hardware issues for user base of approximately 200, with average response time under 2 hours.
- Implemented effective solutions to address hardware malfunctions, resulting in 30% reduction in system downtime over 6-month period
- Assembled, configured over 50 computer systems, servers, diverse hardware devices annually, optimizing performance by average of 25%
- Resolved OS issues, particularly those in Windows Registry, with 95% success rate, reducing need for external IT support by 40%
- Formatted OS for 100+ computers annually, installed application software, meticulously verified functionality of all hardware components, contributing to 15% increase in overall system efficiency
- Recovered over 500 GB of lost files using advanced tools such as EaseUS Data Recovery Wizard Software, ensuring 98% data recovery rate for clients
- Reduced hardware malfunction incidents by 35% through implementation of proactive monitoring system, identifying potential issues before they impacted operations
Education
Bachelor of Science - Computer Science
National Open University
Abuja, FCT, Nigeria 10.2020 - 12.2024
High School Diploma -
Immaculate Conception Seminary
Calabar, Cross River State, Nigeria 05.2002 - 09.2008
Skills
Python
PHP Laravel
Node, React, Express
SQL and NoSQL - Mongo DB
JAVA Springboot
Flutter-Dart
React Native
iOS Development - Swift
Android Development - Java
HTML & CSS
Artificial Intelligence - Open CV
Cybersecurity
Server Administration & Hardware Diagnosis
Certification
Certificate of Attendance/Participation, CYSEC NG, 05/01/2022
Accomplishments
- Mooverr E-commerce App
- Wynk Super App
- Rhapsody Finance Fintech, bills payment
- Telo Marketplace (Android & iOS) One-demand pick and drop Logistics Marketplace
- Metaforte (Android & iOS) Crypto Investment Application
- Darl Distributors (Android) Multilingual E-commerce Application
- Pigeon Post (Android) Ride hailing app for Logistics
- ABS - Artificial Intelligence Business Solution (Web App) Online Point of Sales and Accounting Software
- Federal Government of Nigeria Work Experience Registration Portal Federal Ministry of Youth and Sports Development, Nigeria
- Warehouse Management System Nigerian Ports Authority, Calabar Free Trade Zone, Cross River State
References
References available upon request
Timeline
Front End Developer
Wynk Limited
02.2023 - 07.2023
Bachelor of Science - Computer Science
National Open University
10.2020 - 12.2024
Lead Software Engineer
Artificial Intelligence Technologies
10.2020 - 12.2022
Web Development Instructor
Bizmarrow Technologies
09.2019 - 09.2020
Hardware Specialist (Onboard Chip Engineer)
Prevailing Computers Institute
01.2014 - 12.2018
High School Diploma -
Immaculate Conception Seminary
05.2002 - 09.2008
Senior Software Engineer
Mooverr Limited
7 2023 - Current
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