Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victory Lelekumo

Customer Relationship Officer
Lagos,Lagos

Summary

Enthusiastic customer relations officer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Tasks and training in skill.. Motivated to learn, grow and excel in any industy.

Overview

12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

E-hailing Driver

Bolt Nigeria
Lagos, Lagos
03.2019 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Carried out day-day-day duties accurately and efficiently.
  • Improved operations through consistent hard work and dedication.

+ Edit or add your own

  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Used coordination and planning skills to achieve results according to schedule.

Online Sales Agent

Jumia Nigeria
Lagos, Nigeria
02.2015 - Current
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed team communications and information for meetings.
  • Used coordination and planning skills to achieve results according to schedule.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.

+ Edit or add your own

Personal Assistant to the Chief Executive Officer

Mayfair Architecture
Warri, Delta State
08.2016 - 09.2018
  • Booked travel by coordinating and reserving transportation and lodging.
  • Coordinated events, prepared agendas and managed schedule for CEO.
  • Answered incoming phone calls and emails, and presented urgent requests for timely response.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
  • Managed social media accounts by creating posts and responding to comments.
  • Maintained presence on popular social media platforms by posting edited photos, updates and information.

+ Edit or add your own

  • Trained junior office staff in correct procedures and reporting requirements.

Education

BSc. - 🧪 Chemistry

Delta State University
Abraka, Delta State
05.2007 - 07.2014

Skills

Driver management

Driver correspondence

[State] licensed driver

Driver relations

Safe driver

Helping drivers

Defensive driver training

Valid driver's license

Class-B roll off driver

Class [Letter] driver's license

Certification

Foundations of project management , [Coursera]

Timeline

E-hailing Driver

Bolt Nigeria
03.2019 - Current

Personal Assistant to the Chief Executive Officer

Mayfair Architecture
08.2016 - 09.2018

Online Sales Agent

Jumia Nigeria
02.2015 - Current

BSc. - 🧪 Chemistry

Delta State University
05.2007 - 07.2014
Victory LelekumoCustomer Relationship Officer