Victory Lelekumo

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Identified issues, analyzed information and provided solutions to problems.
• Carried out day-day-day duties accurately and efficiently.
• Improved operations through consistent hard work and dedication.

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• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Used coordination and planning skills to achieve results according to schedule.

• Worked flexible hours; night, weekend, and holiday shifts.
• Developed team communications and information for meetings.
• Used coordination and planning skills to achieve results according to schedule.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Identified issues, analyzed information and provided solutions to problems.

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• Booked travel by coordinating and reserving transportation and lodging.
• Coordinated events, prepared agendas and managed schedule for CEO.
• Answered incoming phone calls and emails, and presented urgent requests for timely response.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
• Managed social media accounts by creating posts and responding to comments.
• Maintained presence on popular social media platforms by posting edited photos, updates and information.

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• Trained junior office staff in correct procedures and reporting requirements.