VICTOR UKARA NDUKWE
PORT HARCOURT
Summary
Customer-oriented General Manager with 4 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Vicndyson and Associate Nigeria Ltd
Port Harcourt
06.2018 - Current
- Managed entire business and effectively led and developed a management team through a performance development process which improved sales and overall business development
- Led local sales-related operations, including analyzing, planning and executing strategies to grow clients and local revenue and foster strong relationships to enhance profitable growth
- Drove continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the store
- Oversaw business expenditure by managing the budget to achieve profit margin and delivering reports on business performance against financial and other targets
- Leveraged a positive internal and external environment to build and protect the business and brand reputation with suppliers and customers
- Planned and oversaw strategic and operational aspects of the business, including full profit and loss responsibility, executing growth plans, and effectively liaising with external bodies such as government, regulatory, and partners.
- Implemented operational strategies and effectively built customer and employee loyalty.
Data Analyst
High Impact Careers
09.2022 - 11.2022
- Maintained Business Intelligence tools to ensure that all reports are fully updated and satisfy the requirements of business users
- Established analytical visualizations using PowerBi and Excel to manage dashboards to enhance reporting, facilitate the productive evaluation of market and customer data, and impact management decision-making
- Collaborated with other Analysts in performing detailed analysis to understand the user base from Customer journey and detailed interactions within the digital area to drive performance and business development
- Participated in developing data management processes and procedures that align with organisational goals
- Conducted market research into emerging trends, generated business insight from data, and ensured information integrity across multiple database systems
- Performed data profiling, mining and gap analysis and constantly interacted with users during development and user acceptance testing.
Health Care Assistant
Mitochondria Health Care
Wolverhampton
10.2016 - 04.2018
- Work alongside qualified healthcare professionals and home care teams to deliver an effective health and social care service to diverse patients as directed
- Provided domestic support as designated in the client’s support plan, such as bed-making, washing-up, dusting, hovering, and laundry for residents
- Preparation of meals and assisted the patient with feeding, ambulating, toileting, grooming, socialising and other specified duties
- Monitored and observed clients’ health, safety and welfare, recorded any changes and matters of concern and updated patients' charts.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
Fundraiser
Home Fundraising Birmingham
Birmingham
09.2016 - 11.2016
- Took an active part in ensuring successful fundraising efforts through effective campaign planning, potential donor research, and team collaboration
- Performed research for prospective donors and effectively interacted with individuals at all institutional levels, including major donors and board members
- Provided contribution and support with concepts, compelling content and strategies for fundraising campaigns, events and other related efforts with an emphasis on soliciting gifts and stewarding donors
- Identified, cultivated, and contacted a large donor base across multiple channels and maintained donor and event databases.
- Planned and implemented fundraising events.
Assistant Manager
Ekebest Group of Companies
Aba
01.2008 - 09.2010
- Worked alongside the General Manager in managing day-to-day operations, including the business evaluation and strategic decision-making, to achieve maximum sales productivity and business goal
- Maintained in-depth awareness of all product knowledge information, merchandise promotions, and advertisements to drive sales
- Observed employees and provided proactive analysis of business results to identify new initiatives and create and execute actions to improve performance and workflow
- Participated in the recruiting, hiring, developing and retaining of store personnel.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
MBA - Business Administration And Management
University of Wolverhampton
Wolverhampton, United Kingdom 01.2017 - 01.2018
Bachelor of Business Administration - Business Administration And Management
Cameron University
Oklahoma, USA 09.2011 - 12.2014
Skills
SKILLS HIGHLIGHTSundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Data Analyst
High Impact Careers
09.2022 - 11.2022
General Manager
Vicndyson and Associate Nigeria Ltd
06.2018 - Current
MBA - Business Administration And Management
University of Wolverhampton
01.2017 - 01.2018
Health Care Assistant
Mitochondria Health Care
10.2016 - 04.2018
Fundraiser
Home Fundraising Birmingham
09.2016 - 11.2016
Bachelor of Business Administration - Business Administration And Management
Cameron University
09.2011 - 12.2014
Assistant Manager
Ekebest Group of Companies
01.2008 - 09.2010
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