Self-disciplined professional with ample experience in IT, IP Networks , customer service and technical support. Adept in troubleshooting, diagnosing and designing Computer/ Network systems to customize client needs. Eager to enhance skills and achieve growth in organization.
Hi, I’m
VICTOR OLUWASEYI ADEKUNLE
Sr. Network Engineer
Summary
Overview
14
years of professional experience
6
Certifications
2
Languages
Work History
Verse Telecom Ltd
Technical Consultant
11.2023 - Current
Job overview
- Responsible for setup of the Edge, Core and distribution GPON(FTTH, FTTB, FTTX) network of the company, which include Huawei NE40 Router, Huwaei OLT, U2000 NMS on windows server 2016, Huawei ONT's
- Responsible for liaising with upstream provider (WIOCC) to ensure QoS and SLA is met
- Designed and deployed custom network solutions
- Responsible for providing market competitive costing packages for clients.
AdeTelCo
Senior Consultant
01.2022 - Current
Job overview
- Translated customer needs into efficient technical solutions, optimizing network and service performance through innovative methods
- Contributed to new product development, providing insights to enhance existing products and streamline technical solutions for new services
- Designed and deployed customized client solutions, ensuring seamless integration and functionality
- Researched and implemented new products to expand the Adetelco's service suite, aligning with industry trends and customer demands
- Delivered comprehensive cybersecurity training and solutions, covering Home/Premise Security, SOC, Managed Security Services, and Enterprise Security.
SCB-GLOBALLONDON
Technical Engineer
10.2021 - 02.2022
Job overview
- Proficiently deployed tenants on the Microsoft Teams platform, implementing direct routing, SIP Trunking, and other essential components for enhanced communication solutions
- Successfully interfaced with international clients, providing support throughout project life-cycles to ensure client satisfaction
- Met Service Level Agreements (SLAs) by promptly resolving open tickets and maintaining high-quality customer service
- Expertly deployed and troubleshooted SIP and VoIP systems, ensuring uninterrupted communication services
- Collaborated effectively with Session Border Controllers (SBCs) and external providers to swiftly identify and resolve client faults, minimizing service disruptions.
VOIX NETWORKS LIMITED/NICOM COMMUNICATIONS
IT Team Lead NMC/Senior IP/Network Security Engine
05.2020 - 04.2021
Job overview
- Prepared IT service management performance dashboards to track and communicate key performance metrics
- Provided data analysis and generated reports on IT performance, process evaluations, quality assurance, and customer survey findings
- Supported the development and implementation of improvement plans to enhance IT services
- Managed IP address allocation and ensured operational and technical security controls for network devices
- Monitored and controlled network users, including traffic accounting and policy enforcement.
Eser West Africa, Espro
IT Manager
05.2016 - 12.2019
Job overview
- Conducted staff training on ICT security for emails, personal and office data, and social engineering in Enugu, Lagos, Abuja, and Osun
- Collaborated with Vendors/Procurement team to facilitate the purchase of ICT equipment, including printers, desktop computers, laptops, and CCTV cameras
- Managed the proprietary ERP (Presto) system utilized by HR, Finance, Admin, and Operations departments, ensuring data integrity, backups, and system maintenance
- Advised management on ICT trends and recommended the adoption of new ICT tools to enhance organizational efficiency
- Designed and implemented the ICT road-map for the organization
- Installed, updated antivirus software, patches, and updates on servers and office PCs, maintaining a secure computing environment.
SUBURBAN TELECOM
Team Lead NOC
11.2013 - 10.2015
Job overview
- Successfully oversaw network operations across branch offices in Nigeria, maintaining equipment security and achieving rapid fault detection and isolation
- Responsible for preparing budgeting road map for technical department of the company
- Conceptualized customer growth and retention plan for 2014/2015
- Responsible for effective day to day running of the NOC(Network Operations Centre).
SUBURBAN BROADBAND
IP Network Engineer
01.2011 - 09.2013
Job overview
- Provided 1st-3rd level network support, specializing in troubleshooting, identification, and resolution for Suburban's Network Operations Centre (NOC)
- Played a key role in implementing groundbreaking ZTE GPON and IPTV Networks, a first-of-its-kind achievement in West Africa
- Designed and conceptualized IPT and MPLS network solutions for major enterprise clients, ensuring their seamless integration into Suburban's network, including prominent organizations like NBC, ONSA, MFA Research, INEC, and major banks
- Collaborated closely with CRM teams to promptly address customer issues and actively contributed to securing sales deals with prospective clients.
African Union CommissionAddis
Management Information System Officer (Intern
05.2006 - 08.2006
Job overview
- Performed troubleshooting, maintenance, and repairs of desktops, laptops, and peripheral devices for AUC officers, ensuring uninterrupted functionality
- Assisted in the setup and configuration of computer systems, diagnosing hardware and network issues, and facilitating seamless connections
- Installed and updated software, including Microsoft Applications and antivirus programs, maintaining an up-to-date and secure computing environment
- Provided robust support to AUC officers, both remotely and in-person, guiding them in the effective use of Outlook and other Microsoft Office applications
- Collaborated with team members to ensure efficient IT operations, contributing to the smooth functioning of the organization's technology infrastructure.
Education
National Open University of NigeriaNigeria
M.Sc. from Information Technology
University Overview
Babcock University
B.SC (Hons) from Computer Science, Technology
University Overview
Skills
Technical Support Servicesundefined
Certification
SC-900 Microsoft Security, Compliance, and Identity Fundamentals
Accomplishments
Accomplishments
Completed projects such as;
· Upgrade of Edge Network infrastructure for the Nigerian Bureau of Public Procurement (BPP), Abuja, Nigeria.
· Designed, Implemented and Deployed EPON solution for Access Solutions limited (iNetworld), Gwarinpa, Abuja.
· Provisioned/ deployed, Routers and Switches (Cisco, Mikrotik, Juniper, Huawei, ZTE), Server's, Firewall's, VMware's, VBlock and also technical consultancy services and training for National Judicial Council, Abuja, Nigeria.
· Design, deployment and Installation of Secured Wi-Fi infrastructure for African Development Bank, (Nigeria Field Office), 2013/2014.
· Design, Implementation and Maintenance of Wi-Fi Hotspot solution using VSAT for ESER WESTAFRICA, Enugu (Nigerian Railway Project), 2014.
· Design, Implementation and Maintenance of CCTV surveillance system (Including remote access) for ESPRO ASPHALT Production, Wasimi, Osun State, 2014.
· Design and Implementation of E-Learning Network Solution (E-Library, Bursary Software, LAN and WAN setup) for National Institute for Transportation (NITT), Zaria, Kaduna State, 2013.
Timeline
Technical Consultant
Verse Telecom Ltd
11.2023 - Current
Senior Consultant
AdeTelCo
01.2022 - Current
Technical Engineer
SCB-GLOBAL
10.2021 - 02.2022
IT Team Lead NMC/Senior IP/Network Security Engine
VOIX NETWORKS LIMITED/NICOM COMMUNICATIONS
05.2020 - 04.2021
IT Manager
Eser West Africa, Espro
05.2016 - 12.2019
Team Lead NOC
SUBURBAN TELECOM
11.2013 - 10.2015
IP Network Engineer
SUBURBAN BROADBAND
01.2011 - 09.2013
Management Information System Officer (Intern
African Union Commission
05.2006 - 08.2006
National Open University of Nigeria
M.Sc. from Information Technology
Babcock University
B.SC (Hons) from Computer Science, Technology
2010.04
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