Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Temitope

Abuja

Summary

Proven track record of enhancing productivity and collaboration at the Ministry of Communications and Digital Economy through expert IT support and security testing expertise. Skilled in data organization and maintaining a strong work ethic under pressure, I've driven projects to completion, achieving significant insights and system improvements. My approach integrates team collaboration with technical proficiency, ensuring operational excellence and stakeholder satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Researcher

Axelar
06.2024 - Current
  • Gathered and organized information for research purposes.
  • Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
  • Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
  • Synthesized large volumes of information, identifying key trends and patterns relevant to research objectives.
  • Managed multiple research projects simultaneously, ensuring timely completion within budget constraints.

IT Support

Ministry of Communications and Digital Economy
01.2024 - Current
  • Streamlined communication between departments through the implementation of an effective ticketing system for IT support requests.
  • Coordinated efforts between IT support professionals and end-users to resolve technical issues quickly.
  • Provided exceptional IT support for staff members, resulting in increased productivity.
  • Collaborated with IT support teams to troubleshoot end-user issues related to SAP security configuration, ensuring continuous system availability and performance.

    • Ambassador

    Covalent
    07.2021 - Current
    • Assisted team with operational policies and procedures to drive services.
    • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
    • Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
    • Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
    • Developed and maintained extensive network of community contacts, resulting in increased visibility.

    Ambassador

    Probinex
    08.2022 - 04.2023
    • Supported public relations managers with writing, researching and preparation of materials
    • Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
    • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
    • Used various social media platforms for media and blogger outreach.
    • Managed media relations for organizations to produce successful results.

    IT Support Intern

    Ministry of Education
    01.2022 - 07.2022
  • Provided exceptional service with prompt responses to phone calls, emails, and chat messages from clients seeking assistance.
  • Collaborated with team members to provide comprehensive solutions to client inquiries.
  • Created detailed documentation for common support requests, reducing response time for future inquiries.
  • Contributed to regular team meetings with constructive input on ways to enhance support services offered to clients.

    • Education

    Bachelor Of Computer Science - Computer Science

    Federal University Lokoja
    Kogi, Nigeria
    11.2023

    Skills

    • Team Collaboration
    • MS Office
    • Strong Work Ethic
    • Data collection and organization
    • Documentation And Reporting
    • Effective Multitasking
    • Attention to Detail
    • Works Well Under Pressure
    • Study design
    • HTML and CSS understanding
    • Visual design
    • Mobile-first Design

    Certification

    Certification in Project Management

    Certification in Human resources Management

    Certification in Customer Relations Management

    Timeline

    Researcher

    Axelar
    06.2024 - Current

    IT Support

    Ministry of Communications and Digital Economy
    01.2024 - Current

    Ambassador

    Probinex
    08.2022 - 04.2023

    IT Support Intern

    Ministry of Education
    01.2022 - 07.2022

    Ambassador

    Covalent
    07.2021 - Current

    Bachelor Of Computer Science - Computer Science

    Federal University Lokoja

    Similar Profiles

    CREATE PROFILE
    Victoria Temitope