Victoria Ogebe
Operations and Compliance Lead
Lagos
Summary
Detail-oriented, dependable, and result-driven professional with proven expertise in operations management, compliance oversight, and administrative coordination. Skilled in client onboarding (KYB/KYC), business support, and cross-department collaboration. Recognized for precision, accountability, and an ability to handle multi-functional responsibilities in dynamic fintech and corporate environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations & Compliance Lead
Ledig Technologies (formerly CI Cryptosolutions / Naijacrypto)
03.2019 - Current
- Handles onboarding for both individual and institutional clients, including KYB verification, compliance documentation, and risk assessment.
- Manages and updates client questionnaires, shares requested KYB/KYC documents with partners, and ensures adherence to local and international compliance standards.
- Acts as Exchange Administrator for Naijacrypto, overseeing backend operations, rate updates, and daily platform activities.
- Audits and reviews user accounts to identify and correct system errors, bugs, or abnormal balances to maintain platform accuracy and integrity.
- Regularly reviews the Naijacrypto exchange to detect technical or process issues, escalating to the development team where necessary.
- Processes and approves users’ crypto and fiat withdrawals, and verifies and approves KYC submissions.
- Handles user complaints and transaction escalations, providing timely resolutions and clear communication.
- Communicates with the development team to report bugs, track fixes, and enhance platform performance.
- Maintains records of all Naijacrypto users (KYCed and Non-KYCed) for compliance and reporting purposes.
- Handles token listings on the exchange, ensuring full compliance with listing standards.
- Assists in strategic decision-making to enhance platform growth and operational efficiency.
- Assisted in conducting first-stage interviews for applicants, supporting recruitment and team development.
- Acts as Platform Administrator for other CI Cryptosolutions products:
Naijapay – a payment gateway for seamless digital transactions.
DecentralisedOptions – a trading platform for cryptocurrency options. - Logs and reconciles client trades, including transactions for clients unable to execute directly on the platform.
- Maintains trade sheets, income/expense records, and petty cash books, ensuring accuracy in reporting.
- Supports the accountant with transaction clarifications, record sharing, and reconciliations.
- Prepares invoices, contracts, and other business documents for clients and partners.
- Attends meetings (virtual and in-person) with clients, partners, and regulatory bodies.
- Conducts market research, app testing, and attends conferences and seminars.
- Organizes company drives, manages document repositories, and provides staff support.
Volunteer Treasurer
SIBAN (Stakeholders in Blockchain Technology Association of Nigeria)
02.2025 - 10.2025
- Oversees financial records, processes receipts and disbursements, and ensures responsible fund management.
- Prepares and presents periodic financial reports to the board.
- Supports audit processes and regulatory compliance.
- Develops financial procedures aligned with the association’s objectives.
Head of Exchange Administration & Account Manager
PowerDFI
09.2022 - 02.2023
- Oversaw PowerDFI account management, administration, and client relations.
- Led operations, compliance, and market-making activities for digital assets.
- Coordinated market-making operations and liquidity management to support stable and responsive trading environments.
- Coordinated exchange administration processes, including transaction settlements, and reconciliations.
- Developed and implemented internal policies and workflows to ensure regulatory compliance.
- Provided customer care and frontline support, ensuring timely resolution of account-related queries.
Operations Officer
Vehementi Investments Limited
02.2017 - 03.2019
- Served as liaison between company and clients, ensuring positive business relationships.
- Improved process efficiency, optimized workflows, and maintained inventory and client documentation.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
Education
Bachelor of Science - Business Administration
Benue State University
Makurdi, Benue State02-2016
Skills
- Compliance & Regulatory Management
- Business Operations & Administration
- Trade Logging & Transaction Reconciliation
- Financial Recordkeeping & Reporting
- Client Onboarding (KYC/KYB)
- Exchange Platform Administration
- Human Resource Coordination
- Policy Implementation & Documentation
- Market Research & Product Testing
- Stakeholder Communication & Support
Professional Highlights
- Managed company-wide client onboarding (individual and business accounts) ensuring full regulatory compliance.
- Served as Exchange Administrator for Naijacrypto, overseeing backend operations and system accuracy.
- Supported finance and accounting reconciliation, providing transaction clarity and documentation.
- Coordinated multiple functions — HR, operations, compliance, and administration — to improve workflow efficiency.
Accomplishments
- Strengthened platform accuracy and compliance through proactive auditing and monitoring.
- Improved efficiency in onboarding, KYC verification, and withdrawal processes.
- Enhanced user satisfaction through effective complaint management and prompt issue resolution.
- Supported successful token listings and managed multiple digital platforms under CI Cryptosolutions.
- Contributed to team growth through structured interviews and onboarding support.
Certification
- Trustco Resources Limited (2012): Certificate of Proficiency — Corporate Ethics, Entrepreneurship & Human Relations Skills
- Hoptec Computers (2017): Certificate in Desktop Publishing and Computer Appreciation
- Compliance Institute of Nigeria (2025): Designate Compliance Professional (DCP) - Certificate Awaiting
Technical Skills
Microsoft Office Suite • Google Workspace • Naijacrypto Admin Tools • CRM Platforms • Record Reconciliation • Document Management Systems
Interests
Reading • Learning • Research • Innovation • Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Volunteer Treasurer
SIBAN (Stakeholders in Blockchain Technology Association of Nigeria)
02.2025 - 10.2025
Head of Exchange Administration & Account Manager
PowerDFI
09.2022 - 02.2023
Operations & Compliance Lead
Ledig Technologies (formerly CI Cryptosolutions / Naijacrypto)
03.2019 - Current
Operations Officer
Vehementi Investments Limited
02.2017 - 03.2019
Bachelor of Science - Business Administration
Benue State University