Victoria Agoha-Kanyinebi
Summary
An experienced Human Capital/People Ops Professional with expertise in Human Capital Management, Operations, and Administration, committed to driving organizational success through fostering excellence, maintaining outstanding work culture, and developing top talents. My expertise spans across Talent Acquisition & Retention, Onboarding, Organizational Development, Training & Development, Knowledge Management, Performance Management, among other areas and I currently lead strategic HR initiatives in the nonprofit and development space.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Human Resource Officer II
Health Strategy and Delivery Foundation
Abuja, FCT
09.2022 - Current
- Develop and execute human resource strategies covering talent acquisition, learning, career development, performance management, rewards/benefits, and employee relations
- Collaborate with team leads and HR manager on resource planning and efficient talent resourcing
- Lead talent acquisition and recruitment processes for new hires
- Conduct and manage employee onboarding programs and organize buddy-newbie initiatives
- Conduct employee engagement and team building/bonding activities org-wide for both onsite and remote teams
- Manage HR expenditures and HR costing in liaison with the Finance and Procurement teams.
Human Capital Development (Consultancy)
Jiffix Technologies/E&Y
Remote
- Conduct resource needs and profiling for the organization and draft job descriptions and KPIs.
- Execute high-profile recruitment for vacant roles, full-time, contract, consultants and managerial roles including remote workers.
- Design and prepare HR templates - probationary review, performance review, appraisal, and KPI (Key Performance Indicators) documents and/or forms.
- Prepare company handbook and organization policy manual; prepare company organogram and process flows for departments.
- Draft BOD (Board of Directors) constitution agreements and legal documentation for C-suite members.
- Conduct performance reviews for various levels of staff including probationary reviews.
Senior Human Resource and Administrative Officer
eHealth for Everyone Foundation
09.2018 - 05.2022
- Identified human resource needs based on projects and team requirements and established selection criteria based on the job description(s) drafted
- Managed & executed talent acquisition for all full-time, part-time, contract, and freelance positions; worked with supervisors to screen and interview candidates and prepare candidates for selection/review with management
- Managed and oversaw pre-onboarding and onboarding processes for new hires to ensure adaptability to organizational culture and job requirements
- Managed monthly/quarterly performance reviews (appraisals) and probationary reviews for team members
- Developed and maintained a database of all employee information
- Ensured routine updates and changes to employee information were up to date
- Prepared organizational policy/legal documents & supported reviews for legal contracts & agreements on behalf of management
- Created email templates, recruitment templates & company-wide memo documents
- Supported payroll administration and ensured disbursement of staff salaries
- Provided strategic business support to the CEO including executive updates from strategic teams in the organization
- Managed & Maintained the HRIS platform and protocols, updated staff personal information, managed onboarding & exit processes, and leave administration among other HR administrative duties
- Created and maintained robust employee engagement strategies to target employee growth & retention.
Administrative & Customer Service Rep
Dubu Travel Agency
Abuja, FCT
02.2018 - 07.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided booking and travel advisory services for clients.
Information Officer (Assistant)
Ministry of Housing and Special Duties
05.2017 - 04.2018
Education
BSc. Information Science -
University of Nigeria
Nsukka, Enugu08.2016
West African Examination (WAEC) -
Ave Maria Girls College
06.2010
Skills
- Talent Acquisition & Retention
- Research & Policy Development
- Data Analysis
- Employee Relations
- Workforce Planning
- HRIS Technologies
- ATS and Recruitment platforms
- MS Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
Certification
- 2023, Global Professional in Human Resources - GPHR (In view)
- 2020, Chartered Institute of Personnel Management, Associate Member (ACIPM)
- Concepts of Technical Recruitment (LinkedIn Learning)
- Technical Talent Acquisition (DevSkiller)
- Introduction to Human Resource Management (Alison)
- Principles of Design Thinking (Udemy)
- Organizational development (LinkedIn Learning)
- Change management and effecting change (Alison)
- International Human Resource Management (Alison)
Timeline
Senior Human Resource Officer II
Health Strategy and Delivery Foundation
09.2022 - Current
Senior Human Resource and Administrative Officer
eHealth for Everyone Foundation
09.2018 - 05.2022
Administrative & Customer Service Rep
Dubu Travel Agency
02.2018 - 07.2018
Information Officer (Assistant)
Ministry of Housing and Special Duties
05.2017 - 04.2018
Human Capital Development (Consultancy)
Jiffix Technologies/E&Y
BSc. Information Science -
University of Nigeria
West African Examination (WAEC) -
Ave Maria Girls College