VICTOR UCHE
Lagos,Nigeria
Summary
A Strategic Business Development Officer specialised in fintech growth with solid experience in digital payment ecosystems, partner acquisition, and account management. Demonstrated ability to grow transaction volume, expand merchant networks, and support the company’s market penetration goals.
Known for delivering strategic insight, improving sales performance, and maintaining strong client relationships.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Business Development Manager
Broadshift Technologies Limited
Lagos, Nigeria
02.2025 - 02.2026
- Developed and executed sales strategies, increasing conversion rates by 15%.
- Trained and mentored junior sales staff, enhancing team capabilities and driving sales performance.
- Drove 30% revenue growth through strategic partnerships and alliances.
- Negotiated collaborations with bill payment and wallet funding partners, boosting service delivery and increasing customer retention.
Telemarketer / Sales Account Manager
IRokoTv Partners Limited
Lagos, Nigeria
02.2019 - 11.2024
- Conducted outbound sales calls to prospective and existing customers to promote subscription packages to exceed monthly sales target.
- Qualified leads, scheduled appointments, and consistently followed up to close sales.
- Strengthened customer loyalty through consistent follow‑ups and relationship‑based selling.
- Boosted sales by 75% through exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach.
Customer Service Representative
Benin Electricity Distribution Company (BEDC)
Lagos, Nigeria
03.2016 - 10.2018
- Conducted follow‑up calls and emails to ensure customer satisfaction and issue resolution.
- Handled sensitive customer data in compliance with data protection regulations.
- Used CRM systems to document interactions, complaints, and resolutions.
Education
Computer Science
Comprehensive High School Ukpom
Akwa Ibom State 02.2015 - 09.2016
Bachelor of Science - Business Administration
Houdegbe North American University
Republic of Benin 06.2010 - 07.2013
Skills
- Agent & Merchant Network Growth
- Digital Payments And API Integrations
- Revenue Growth And Retention Strategy
- Stakeholder Engagement & Negotiation
- Data-Driven Decision Making
- Market Expansion And Territory Management
- Market Research And Strategic Planning
- CRM Management And Analytics Accessibility
- Project Management
- Sales and Negotiation
- Relationship Building
- Communication Skills
References
References available upon request.
Timeline
Business Development Manager
Broadshift Technologies Limited
02.2025 - 02.2026
Telemarketer / Sales Account Manager
IRokoTv Partners Limited
02.2019 - 11.2024
Customer Service Representative
Benin Electricity Distribution Company (BEDC)
03.2016 - 10.2018
Computer Science
Comprehensive High School Ukpom
02.2015 - 09.2016
Bachelor of Science - Business Administration
Houdegbe North American University
06.2010 - 07.2013