VICTOR OKE
Ikeja
Summary
Proactive and adaptable IT Specialist with strong analytical and communication skills. Experienced in IT troubleshooting, technical support, and customer service, with a focus on delivering clear, effective technology solutions. Passionate about enhancing system efficiency, maintaining data integrity, and supporting organizational success through reliable and secure IT practices.
Overview
4
4
years of professional experience
Work History
IT technical support specialist
UAC
Lagos
01.2026 - Current
- Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
- Walked individuals through basic troubleshooting tasks.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Secured sensitive data by establishing robust cybersecurity measures and protocols.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
- Patched software and installed new versions to eliminate security problems and protect data.
Software engineer
Easyviks
Lagos
06.2023 - 11.2025
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Developed robust, scalable, modular and API-centric infrastructures.
- Designed robust testing frameworks to validate functionality and ensure a high level of quality
- Tested functional compliance of company products.
IT technical support intern
Niit
Lagos
10.2021 - 03.2022
- Streamlined workflow processes by automating repetitive tasks using scripting tools
- Installed and updated software suites to ensure data security.
- Participated in cybersecurity awareness training, enhancing IT team's preparedness against potential cyber threats.
- Supported senior developers in implementing new technologies and refining existing systems.
- Documented IT procedures and best practices, creating valuable knowledge base for current and future team members.
Education
Bachelor of Science - Computer Science
Abia State University Uturu
Uturu, Abia state, Nigeria09.2022
Skills
- Programming
- critical thinking
- disaster recovery
- Emotional Intelligence
- Organization
- Troubleshooting and Diagnostics
Timeline
IT technical support specialist
UAC
01.2026 - Current
Software engineer
Easyviks
06.2023 - 11.2025
IT technical support intern
Niit
10.2021 - 03.2022
Bachelor of Science - Computer Science
Abia State University Uturu