Victor Desmond Obi
Health Care Support Worker
Karasana
Summary
Experienced and compassionate healthcare aide with several years in clinical support, including phlebotomy, patient care, and health administration. Committed to delivering empathetic, patient-centered care while maintaining safety, accurate documentation, and infection control. Certified in First Aid, CPR, and Phlebotomy, with proven ability to work effectively in multidisciplinary healthcare teams.
Overview
16
16
years of professional experience
2026
2026
years of post-secondary education
5
5
Certifications
Work History
Phlebotomist / Healthcare Support Worker
Fereprod Medical Center
02.2025 - Current
- Collected venous and capillary blood samples and ensured accurate labeling for laboratory analysis.
- Monitored and documented patients' vital signs; promptly reported abnormalities to nursing staff.
- Ensured compliance with laboratory safety procedures and infection control protocols.
- Contributed to the efficient operation of the phlebotomy unit, including timely sample transport.
- Maintained professionalism and empathy in interactions with patients and families.
Health Support Assistant
Model Health Center
01.2022 - 01.2025
- Assisted patients with ADLs such as bathing, feeding, grooming, and toileting with sensitivity and care.
- Supported clinical staff during procedures and promptly reported patient condition changes.
- Managed admissions, discharges, and appointment scheduling.
- Maintained hygiene and infection control in patient areas and medical supply management.
- Provided emotional reassurance to patients and families, enhancing quality of care.
Caregiver Volunteer
Model Health Center
10.2012 - 12.2021
- Delivered hands-on care in mobility assistance, personal hygiene, and household support.
- Encouraged physical activities to improve patient mood and mobility.
- Developed long-term, positive relationships with clients and families.
- Supported errands and transportation for clients in need.
Customer Service Representative
Zain Nigeria Telecommunications
09.2009 - 10.2012
- Managed high-volume customer calls, resolved inquiries, and provided product support.
- Promoted customer loyalty through effective communication and tailored solutions.
- Monitored compliance with service protocols, contributing to regulatory audit success.
Education
Level 3 Diploma - Health & Social Care
NCC Education
M.Sc. - Procurement & Supply Chain Management
Kaduna State University
Postgraduate Diploma - Global Health Procurement & Supply Chain Management
Empower School of Health
Higher National Diploma - Chemical Engineering
Kaduna Polytechnic
National Diploma - Chemical Engineering
Kaduna Polytechnic
Skills
Patient-Centered Care
Certification
Phlebotomy & Cannulation Competency, Grammartorial Education, UK, 2025
Swimming and listening to music.
In my leisure, I volunteer in some of the identified community health programs, swimming, and listening to music to show my curiosity, good focus, and a balanced lifestyle I possess. I am passionate to develop my knowledge and skills as well as can be named as responsible in nature and innovative as per the demands of the workplace.
Timeline
Phlebotomist / Healthcare Support Worker
Fereprod Medical Center
02.2025 - Current
Health Support Assistant
Model Health Center
01.2022 - 01.2025
Caregiver Volunteer
Model Health Center
10.2012 - 12.2021
Customer Service Representative
Zain Nigeria Telecommunications
09.2009 - 10.2012
M.Sc. - Procurement & Supply Chain Management
Kaduna State University
Postgraduate Diploma - Global Health Procurement & Supply Chain Management
Empower School of Health
Higher National Diploma - Chemical Engineering
Kaduna Polytechnic
National Diploma - Chemical Engineering
Kaduna Polytechnic
Level 3 Diploma - Health & Social Care
NCC Education
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