Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Interests
Timeline
Generic
Victor Akpan

Victor Akpan

Port Harcourt, Rivers State

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Social media manager position. Ready to help team achieve company goals.

Dynamic individual with hands-on experience in administrative assistant and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Social Media Manager

Nigerian Homes
07.2023 - Current
  • Cultivated strong corporate image and identity with clear branding.
  • Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
  • Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
  • Increased brand awareness through development and implementation of successful public relations campaigns
  • Reviewed marketing materials and documents for brand accuracy and trending design.
  • Researched latest market trends and analyzed data to develop public relations strategies and tactics.
  • Collaborated with other departments to develop integrated branding and public relations strategies.
  • Oversaw social media presence from 800 follower to @22,000 followers and aligned posts to include branding and trending ideas.

Administrative Assistant

Nigerian Homes
02.2024 - 06.2024
  • Managed approximately 30 incoming calls and several emails per day
  • Maintained inventory of office supplies and placed orders.
  • Established administrative work procedures to track staff's daily tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Volunteer

Shell Gas Station
06.2022 - 02.2023
  • Communicated effectively with all team members weekly to ensure alignment and understanding of goals.
  • Facilitated collaboration across 4 departments, leading to the successful completion of all projects within deadlines.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Streamlined communication processes, reducing response time by 60% and enhancing team efficiency.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Maintained internal database of service workers, participants, activities and other relevant details.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Customer Service Representative

Save A Life Medical Center
08.2020 - 10.2021
  • Responded to an average of 25 customer inquiries daily, resolving more than 90% within the first interaction.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Maintained 99.9% accuracy in delivering medical product and service information
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Educated customers about billing, payment processing and support policies by responding to tens of daily calls and emails on a daily basis

Education

No Degree -

Redemption Academy
Uyo, Akwa Ibom State, Nigeria
07-2015

Skills

  • Analytics and reporting
  • Digital Advertising
  • Content digital asset management
  • Copywriting
  • Email marketing
  • Photography and videography
  • Microsoft Office Suite
  • Social media management
  • Time management
  • Customer service
  • Adaptability and dependability
  • Verbal and written communication
  • CRM Software
  • Social media copywriting
  • SEO optimization

Languages

English
Native language
English
Proficient
C2
Spanish
Elementary
A2

Certification

  • Digital Marketing Certification - Digital Marketing Institute.
  • Social Media Marketing Certification - Udemy
  • Email Marketing Certification – Udemy
  • Influencer Marketing Strategy Course Certificate – Influencer Marketing Hub or similar providers.

Hobbies

> Basketball

Interests

> Reading

> Staying active through fitness

> Connecting with professionals at industry events

Timeline

Administrative Assistant

Nigerian Homes
02.2024 - 06.2024

Social Media Manager

Nigerian Homes
07.2023 - Current

Volunteer

Shell Gas Station
06.2022 - 02.2023

Customer Service Representative

Save A Life Medical Center
08.2020 - 10.2021

No Degree -

Redemption Academy
Victor Akpan