VERONICA IKPESOME
MARKETING EXECUTIVE
Benin City,ED
Summary
To work in an establishment where my administrative and organizational skills will be maximally utilized. As a dedicated individual who is service driven, I manage pressure effectively and have the ability to deliver outstanding results. I am professionally open to new ideas, willing to learn new things. I have a lot to offer to contribute to the development of a challenging and motivating organization by exceeding today’s dynamic and innovative set of business and technical challenges in order to meet tomorrow’s expectations through professionalism, hard work, dedication, integrity and adequate training for career growth and development. All of my experiences have involved working within a team based group involving organization, planning, commitment and co-ordination.
Overview
20
20
years of professional experience
18
18
years of post-secondary education
Work History
Sales and Marketing Executive
Optima Energy Resources Limited
Koko, Delta
08.2017 - Current
- Conducted comprehensive market research to identify emerging trends and opportunities for business expansion.
- Increased sales revenue by developing and implementing strategic marketing plans.
- Negotiated favorable contract terms with vendors, resulting in reduced costs and improved profit margins for the company.
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
- Market and sell off available products like Automated Gas Oil (AGO) Premium Motor Spirit (PMS) And Dual Purpose Kerosene (DPK)
- Monitor the activities of competitors,related companies and all major industries players for better strategy planning
- Establish and maintain seamless client-customer relationship and information management in designated regions
- Follow up on new leads and referrals resulting from field activities
- Identify and analyze market gaps and competitors position
- Collate and manage long and short term plans for customers sourcing and retention.
- Streamlined internal processes for improved team efficiency and productivity.
- Analyzed sales and marketing data for improved strategies.
- Initiated partnerships with complementary businesses to expand reach in target markets through co-marketing efforts.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Led successful product launches, increasing brand awareness and market share.
Telecoms Engineer
Western Development Company Limited (NYSC)
Warri, Delta
01.2011 - 12.2011
- Checking daily readings on the Harris stratex radios
- Installation preventive maintenance and daily monitoring of eclipse radio
- Ensure proper use and maintenance of equipment
- Go out to solve problems of customers on CATV
- Ensure that workers gain Permit to Work (PTW) before leaving the office
- Ensure workers adhere to the HSE RULES.
- Microwave communication (Eclipse Radio)
- Network installation and maintenance
- Installation daily preventive maintenance (PM) and daily monitoring of eclipse radio
- Cable plant installation and maintenance
- Maintenance of cable network from main distribution frame (MDF) to end user
- Installation of Fiber Optic Cabling (FOC) cables as backbone cable.
- Installation, programming and maintenance of Motorola handheld and base radios
- Established data security plan and robust data recovery strategies.
- Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
- Initiated improvements to operational efficiency of network.
- Designed cost-effective solutions by researching options and selecting the most appropriate components for each project''s specific requirements.
- Participated actively in industry conferences or workshops staying abreast latest trends and technologies, applying insights gained to improve operations and services.
- Enhanced customer satisfaction with timely resolution of technical issues, ensuring optimal service quality.
- Reduced downtime for clients by providing prompt troubleshooting and repair services for telecommunications equipment.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Installed, maintained and supported voice/data applications.
Hardware Engineer and Secretary
Oresoa Nigeria Limited
01.2010 - 01.2011
- Coordinate the operation of product sales
- Ensure sales workers meet their quota for the day
- Seek ways to apply technology to business processes
- Ensure correct computing of data and office related information
- Ensures that resources and cost time are well optimized
- Responsible for minor repairs and installations
- In charge of minor decisions about sales and product dispatch
- Implemented rigorous quality control measures that significantly reduced product defects and warranty claims.
- Met regularly with clients to discuss project specifications and milestones and provide updates on progress.
- Enhanced system performance by designing and implementing cutting-edge hardware solutions.
- Conducted research on emerging technologies to stay ahead of industry trends and maintain a competitive edge.
- Traveled to customer sites to provide prompt resolutions to issues.
- Investigated hardware product issues involving materials and software and devised solutions.
- Evaluated vendor offerings based on technical specifications, pricing, and delivery timelines; negotiating contracts that ensured favorable terms for the company.
- Delivered high-quality products on time and within budget constraints by managing project timelines and resources effectively.
- Reduced hardware failure rates by conducting thorough testing and troubleshooting procedures.
Marketing Executive
African Alliance Insurance PLC
01.2009 - 01.2010
- Established and maintained great relationships with clients
- Promoted products and services about life insurance and its benefits
- Generated marketing leads and initiated sales deposits towards insuring clients’ lives
- ensured prompt payment of dividends to families of dead customers under our insurance policies
- Designed, developed and implemented marketing and sales campaigns
- Evaluated target markets and proposed marketing strategies
- Ensured continued customers and clients relationship and patronage
- Developed a database of our customers and clients such that their major anniversaries and birthdays are known.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
- Established targets for social media platforms to reflect business objectives.
- Identified value propositions and key messages for company marketing campaigns.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
- Increased customer loyalty through the development of tailored loyalty programs and personalized marketing efforts.
Industrial Trainee(I.T)
Department of National Civic Registration(D.N.C.R)
Abuja, Abuja
01.2006 - 06.2007
- Ensured faulty devices were properly fixed and functional before being returned
- Repaired, cleaned and maintained equipment.
- Ensured Repaired Sagem finger printing machines and desktops were delivered on time to customers and contractors
- In charge of computing data and protocol information
- Ensured minimal complaints from contractors and customers
- Direct, coordinate and review activities in sales, servicing and maintenance departments.
- Managed documentation related to standard operating procedures, ensuring accurate record keeping and easy access for employees.
- Conducted thorough quality inspections of finished products, ensuring adherence to company standards and customer satisfaction.
- Wrote reports and papers for various levels of technical users.
- Participated in continuous improvement initiatives that led to enhanced operational performance and cost reductions.
- Monitored and tracked team performance to identify and target deficiencies.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
- Prevented costly equipment breakdowns by performing regular preventive maintenance checks according to established schedules.
- Minimized communication issues between managers and workers by effectively maintaining records.
- Supported the implementation of new equipment installations, including machinery setup, calibration, and operator training.
Education
B.Eng. - Computer Engineering
University of Benin
Benin City, Edo 01.2003 - 01.2009
Senior School Certificate Examination - undefined
ASCO Staff Comprehensive Secondary School
Ajaokuta, Kogi 01.1995 - 01.2000
First School Leaving Certificate - undefined
St Georges Girls Primary School
Falomo, Ikoyi 01.1990 - 01.1995
MBA - Business Administration
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
Enugu, Enugu State, Nigeria 04.2012 - 10.2013
Skills
Collaborative team member
Creative problem-solving
Excellent Verbal and Communication Skills
Skill development
Strategic planning
Organizational proficiency
Quality Service to Customers
Tactful in Dealing with Complaints
Pleasant Appearance
Integrity
Trustworthy demeanor
Effective under pressure
Independent task management
Strong work ethic
Goal-focused
Effective negotiation techniques
Effective team management
Dedicated to service excellence
Fast Learner
Strong Analytical Skills
Independently motivated
Motivated self-learner
Good Knowledge of MS Word
Basic Knowledge of MS Excel
Good Use of the Internet
Valid Driving License
Interests
Reading
Swimming
Listening to Music
Meeting and discussing with people from different cultures
Soft Skills
- 2012, HSE 1 & 2 Certified
- 2001 - 2002, Diploma in Computer Engineering (Florin Computer School)
Experiences Gained
1 Year, Checking daily readings on the Harris stratex radios, Installation preventive maintenance and daily monitoring of eclipse radio, Ensure proper use and maintenance of equipment, Go out to solve problems of customers on CATV, Ensure that workers gain Permit to Work (PTW) before leaving the office, Ensure workers adhere to the HSE RULES., Microwave communication (Eclipse Radio), Network installation and maintenance, Installation daily preventive maintenance (PM) and daily monitoring of eclipse radio, Cable plant installation and maintenance, Maintenance of cable network from main distribution frame (MDF) to end user, Installation of Fiber Optic Cabling (FOC) cables as backbone cable., Installation, programming and maintenance of Motorola handheld and base radios, 1 Year, Coordinate the operation of product sales, Ensure sales workers meet their quota for the day, Seek ways to apply technology to business processes, Ensure correct computing of data and office related information, Ensures that resources and cost time are well optimized, Responsible for minor repairs and installations, In charge of minor decisions about sales and product dispatch, 1 Year, Established and maintained relationships with clients, Promoted products and services about life insurance and its benefits, Generated marketing leads and initiated sales deposits towards insuring clients’ lives, Designed, developed and implemented marketing and sales campaigns, Evaluated target markets and proposed marketing strategies, Ensured continued customers and clients relationship and patronage, Developed a database of our customers and clients such that their major anniversaries and birthdays are known., 6 Months, Ensured Repaired of sagem finger printing machines and desktops were delivered on time to customers and contractors, In charge of computing data and protocol information, Ensured minimal complaints from contractors and customers, Direct, coordinate and review activities in sales, servicing and maintenance departments.
Bio Data
Etsako East, Edo State, Nigeria, Female
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionCareer advancementTimeline
Sales and Marketing Executive
Optima Energy Resources Limited
08.2017 - Current
MBA - Business Administration
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
04.2012 - 10.2013
Telecoms Engineer
Western Development Company Limited (NYSC)
01.2011 - 12.2011
Hardware Engineer and Secretary
Oresoa Nigeria Limited
01.2010 - 01.2011
Marketing Executive
African Alliance Insurance PLC
01.2009 - 01.2010
Industrial Trainee(I.T)
Department of National Civic Registration(D.N.C.R)
01.2006 - 06.2007
B.Eng. - Computer Engineering
University of Benin
01.2003 - 01.2009
Senior School Certificate Examination - undefined
ASCO Staff Comprehensive Secondary School
01.1995 - 01.2000
First School Leaving Certificate - undefined
St Georges Girls Primary School
01.1990 - 01.1995