Oziengbe Valentine Ailenoator
Pharmacy Technician, Data Entry Clerk
Nigeria,Edo
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling, data organization, proofreading and word processing, trained in database systems management using various technology platforms. Multi-talented in smoothly handling office administration support tasks. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work History
Pharmacy Technician, Data Entry Clerk
Onomeck Pharmacy
Benin , Benin
06.2018 - 06.2021
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Counted, measured and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Data Entry Clerk
M.A.D.E Organization
Warri, Delta
08.2017 - 11.2018
- Corrected data entry errors to prevent duplication or data degradation.
- Scanned documents and saved in database to keep records of essential organizational information.
- Evaluated source documents to locate needed information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Coded and processed applications into required electronic formats.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Accurately handled data entry for 10 clients into company-based software.
- Carried out day-to-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to complete projects on time.
Lab assistant
Evangel Model Hospital
Benin, Benin
07.2013 - 12.2016
- Prepared specimens for testing and analysis.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Carefully reviewed test results for accuracy.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Worked closely with lab staff on special projects.
- Managed specimen sample handling, receiving, storage and inventory.
- Safely prepared reagents, compounds and lab test solutions.
- Logged samples correctly into computerized tracking system.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Created and updated record of all supplies and equipment to monitor inventory.
- Maintained current knowledge of developments in technical instrumentation.
- Properly calibrated and adjusted malfunctioning equipment to achieve precise test results.
- Analyzed data to create and organize graphs, charts and documents for publications and presentation.
- Performed diagnostic and therapeutic laboratory procedures.
- Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log.
Education
Diploma - Pharmacy Technician
Allison
01.2020 - 11.2020
BSc - Microbiology
University of Benin
06.2011 - 08.2016
SSCE -
Covenant Christian Academy
09.2005 - 07.2010
Skills
Pharmacy Technician ExperiencePharmacy SoftwareData EntryError DetectionData ExtractionFile MaintenanceVirtual AssistanceSpreadsheet softwareCustomer ServiceHTML & CSSWordPressMicrosoft OfficeComputer OperationsSPSSDigital MarketingHtmlCssDigital marketing
Receiving incoming supplies
Processing payments
Receiving incoming supplies
Point-of-Sale system
Interpreting orders
Secure storage of medications
Answering customer questions
Computer savvy
Document filing
Pharmacist support
Recordkeeping skills
Customer care standards
Quality Assurance and Control
Laboratory Operations
Assisting pharmacists
Product restocking
Supply Management
Order documentation
Professional and mature
Maintains confidentiality
80 WPM typing speed
Technical Support
Additional Information
- Willing to relocate: Anywhere
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Diploma - Pharmacy Technician
Allison
01.2020 - 11.2020
Pharmacy Technician, Data Entry Clerk
Onomeck Pharmacy
06.2018 - 06.2021
Data Entry Clerk
M.A.D.E Organization
08.2017 - 11.2018
Lab assistant
Evangel Model Hospital
07.2013 - 12.2016
BSc - Microbiology
University of Benin
06.2011 - 08.2016
SSCE -
Covenant Christian Academy
09.2005 - 07.2010