Valentina Olusegun
Ikeja,Lagos
Summary
Dynamic Project Manager with a proven track record at LEVI STRAUSS & CO., excelling in risk assessment and stakeholder communication. Adept at resource allocation and driving project success through strategic planning. Recognized for enhancing team collaboration and achieving project milestones efficiently, ensuring high-quality outcomes and client satisfaction.
Overview
6
6
years of professional experience
Work History
Project Manager
LEVI STRAUSS & CO. - REMOTE
New york, USA
02.2025 - 08.2025
- Project Planning & Scheduling
- Stakeholder Communication & Reporting
- Risk Assessment & Mitigation
- Resource Allocation & Budget Tracking
- Milestone & Deadline Management
- Decision-Making & Problem Resolution
Affiliate Manager
WAKANOW-REMOTE
London, United Kingdom
01.2022 - 01.2024
- Affiliate Program Management
- Influencer & Partner Outreach
- Conversion Rate Optimization (CRO)
- Social Media Marketing (Instagram, Facebook, TikTok, X)
- ROI & KPI Analysis
Customer Service Representative
WAKANOW-REMOTE
Lagos, Nigeria
03.2019 - 12.2021
- Customer Relationship Management (CRM)
- Conflict Resolution & Complaint Handling
- Active Listening & Empathy
- Multichannel Support (Email, Phone, Live Chat, Social Media)
- Ticketing Systems (Zendesk, Freshdesk, HubSpot CRM)
- Call Quality Assurance
- Time Management & Multitasking
Education
Bachelor of Arts - Mass Communication
Kogi State Federal Polytechnic
Skills
- Project management
- Risk assessment
- Resource allocation
- Stakeholder communication
Timeline
Project Manager
LEVI STRAUSS & CO. - REMOTE
02.2025 - 08.2025
Affiliate Manager
WAKANOW-REMOTE
01.2022 - 01.2024
Customer Service Representative
WAKANOW-REMOTE
03.2019 - 12.2021
Bachelor of Arts - Mass Communication
Kogi State Federal Polytechnic