UTIBE EKPENYONG INIEKPO
Lagos
Summary
.IT support professional with strong background in managing and resolving technical issues. Skilled in troubleshooting, system optimization, and providing top-notch customer support. Focused on team collaboration and adaptable to changing needs, ensuring reliable and efficient IT operations.
Overview
19
19
years of professional experience
Work History
Senior IT Support Engineer
RiHaGo Auction Limited
Lagos, Nigeria
09.2022 - Current
- Provided technical support for hardware and software issues, ensuring minimal downtime for users.
- Diagnosed and resolved complex IT problems, enhancing overall system performance and reliability.
- Led troubleshooting efforts for network outages, coordinating with cross-functional teams to restore services promptly.
- Mentored junior staff on best practices in IT support, fostering skill development and team collaboration.
Mechanical Engineer
VON Automobile company
Lagos
01.2017 - 01.2017
- Bus/car Assembling
Teacher
St James Middle School
Aiyetoro, Osun State
01.2014 - 01.2014
- Mathematics teacher to senior pupils.
Sales Representative
Airtel Nigeria
Alaba Int, Lagos
01.2008 - 01.2008
- Relate with customers by selling smart phones.
Sales Representative
Lopez pharmacy
Ojo, Lagos
01.2007 - 01.2007
- Administer Drugs to customers.
Education
Diploma - Computer Engineering
Lewisky Laptop Technologies Ltd
Uyo, Akwa Ibom State01.2016
B.Sc. - Computer Science
Novena University
Ogume, Delta State01.2012
West African Senior School Certificate Examination - undefined
Paxton International School
Agric, Ojo01.2003
First School Leaving Certificate - undefined
Sunny Success Nursery/Primary School
Agric, Ojo01.1995
Skills
- Ability to work effectively with a team
- Integrity and honesty
- Self-motivated and target oriented
- Perseverance to achieve desired results
- Ability to communicate effectively
- Good with repairs of PC’s and gadgets
- Genuine interest to learn and acquire more skills
- Creative and innovative
- Application support
- Server maintenance
- Troubleshooting skills
- User support
- Technical support
- Customer service
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
Personal Data....
English and Ibibio
Timeline
Senior IT Support Engineer
RiHaGo Auction Limited
09.2022 - Current
Mechanical Engineer
VON Automobile company
01.2017 - 01.2017
Teacher
St James Middle School
01.2014 - 01.2014
Sales Representative
Airtel Nigeria
01.2008 - 01.2008
Sales Representative
Lopez pharmacy
01.2007 - 01.2007
B.Sc. - Computer Science
Novena University
West African Senior School Certificate Examination - undefined
Paxton International School
First School Leaving Certificate - undefined
Sunny Success Nursery/Primary School
Diploma - Computer Engineering
Lewisky Laptop Technologies Ltd
References
Afi Kate, Egbedina, Snr. Manager, +2348124316009, Akwa Ibom Int'l Airport Uyo, Uyo, Akwa Ibom State
Hobbies and Interests
Solving technical problems., Meeting people and acquiring new skills., Listening to music., Doing research., Playing Basketball., Teaching.
Personal Data....
- Date of Birth: 2nd December, 1986
- Gender: Male
- State of Origin: Akwa Ibom State
- Local Government Area: Uyo
- Nationality: Nigerian
- Religion: Christian
- Marital Status: Single