Utendala Asibong Eteng
Cyber Security Analyst
Guzape
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 3 years of progressive IT training and experience.
Overview
4
4
years of professional experience
18
18
years of post-secondary education
2
2
Professional Certifications
Work History
Assistant System Administrator
Lightsyde Industries Limited
Maitama, Abuja.
01.2022 - Current
- Monitored network connectivity, traffic, loads, and TCP/IP packet efficiency.
- Maintain anti-virus software, remedy virus infections, and resolve hardware problems and technical issues.
- Configure PCs, fax, printers, network, and internet for their small office.
- Provide desktop support & user account administration on NT and Novell servers on a token ring network
- Install and configure wireless access points, PCs, modems, data/RF jacks, and terminate various cabling.
- Communicated regularly with customers concerning data exchange and technology integration.
IT Support Officer
Youth Support for Good Leadership in African Foundation
Apo, Abuja , Federal Capital Territory
08.2019 - Current
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process
- Monitored employee and customer interactions to assess quality of service.
- Offered new customers training to reduce frustration and improve customer satisfaction
- Managed backup and recovery of data assets to safeguard system availability
- Updated software to safeguard against security flaws.
Sales Manager
Abessco Global Consociates
Apo, Abuja.
02.2020 - 12.2021
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
IT Technician Intern
Standard Organizational of Nigeria
Wuse, Abuja
11.2019 - 10.2020
- Supported team needs with research and problem-solving abilities
- Determined and resolved printer and networked copier outages
- Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems
- Resolved Internet and wireless and wired network access problems
- Helped department set up equipment for meetings, events, and operations.
Education
Master of Science - Public Administration
02.2021 - 03.2023
B.Ed - Educational Administration And Planning
09.2015 - 04.2019
Member of Education Student Association of Nigeria (ESAN) Elected to Secretary General for Education Student Association of Nigeria in the year
- Member of Education Student Association of Nigeria (ESAN)
- Awarded of Recognition for the Most Outstanding Exco 2019
- Elected to Secretary General for. Education Student Association of Nigeria in 2019
High School Diploma -
03.2002 - 06.2014
Skills
Program installations
System upgrades
Hardware knowledge
MS Office
Teambuilding
Active Listening
Certification
Certificate on CompTIA Network +
Timeline
Assistant System Administrator - Lightsyde Industries Limited
01.2022 - Current
Baze University - Master of Science, Public Administration
02.2021 - 03.2023
Sales Manager - Abessco Global Consociates
02.2020 - 12.2021
IT Technician Intern - Standard Organizational of Nigeria
11.2019 - 10.2020
IT Support Officer - Youth Support for Good Leadership in African Foundation
08.2019 - Current
University of Calabar - B.Ed, Educational Administration And Planning
09.2015 - 04.2019
Good Shepherd Comprehensive High School - High School Diploma,
03.2002 - 06.2014