Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Work Availability
Quote
Timeline
Hi, I’m

Usman Idris

Sales and Marketing
Abuja,Federal Capital Territory
Usman Idris

Summary

A seasoned growth leader with over 20 years ‘work experience, in-depth and insights in Telecom Acquisition strategy. Business development expert with years of experience in sales channels management and strategy formulation. Certified in purchasing and supply management practices with years of practical experience in project management, reporting and data analysis. Experienced in the Management of substantial number of target driven sales teams and execution of daily sales operations. Expert in change management, stakeholder relations and telecom industry government/regulatory compliance processes. Now into Sales and Marketing in Agro chemical industry.

Overview

26
years of professional experience
2
years of post-secondary education

Work History

ENAR-SUHARA Continental Limited
Abuja, Federal Capital Territory

Head of Sales and Marketing
05.2023 - Current

Job overview

- Launch of Synergy Fertilizer brand within 18 Northern States
- Create market awareness and new route-to-market channels of sales and distribution
- Create partnership with Agro Dealers and Agric Support NGOs to drive product penetration in rural farming communities
- Achieve sales volume expectation to deliver on quarterly production mandate from blending plant
- Provide competition pricing information and analysis to facilitate price objection handling and promotions
- Existing client management for long term business profitability and sustainability
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Managed production of leaflets, posters, and newsletters
- Managed sales promotions and marketing strategies on major social media sites
- Directed sales and marketing management staff in successful use and development of business plans and strategies.

Globacom Limited
Abuja

Sales Operations Coordinator
10.2022 - 03.2023

Job overview

  • To coordinate commercial operations, new growth initiatives and business performance across the 4 States of the North Central Division
  • Lead local efforts to monetize network assets, increase revenue, grow market share, improve customer satisfaction, and achieve commercial targets
  • Drive multi-functional business collaboration, identify, and develop new opportunities and channels to grab new revenue streams

Achievement:-

  • Development of a framework of New Route-to-Market channels of Acquisition and Digital Airtime Sales currently in implementation

MTN NIGERIA Communications PLC
Lagos

Senior Manager, Customer Acquisition & Compliance
02.2019 - 08.2022

Job overview

  • Oversee strategy and compliance framework to deliver on and sustain MTNN as number 1 Telco in terms of subscriber growth and acquisition.
  • Ensure positive net adds as a driver for sustain Airtime Recharges, Data growth and all revenue expectations.

Achievement:-

  • Delivered on 41K active devices in 2019
  • Achievement of industry first 120K daily Gross Connection
  • Achieved the highest scores in a Retailer Commission survey in 2020:-
  • 95% of retailers are satisfied with commissions received from MTNN
  • 81% understand our commission structure better than other networks and 64% agree that MTN provides the most attractive commission
  • Successful National Identity Number (NIN) Policy implementation in line with the Telecom Regulator (NCC) new guidelines for SIM Card Sales and Registration in Nigeria in 2020 and 2021
  • Award by NIMC as the first Telecom to achiever 1m successful NIN enrolment

MTN NIGERIA Communications PLC
Abuja

Senior Manager Sales & Trade Development
08.2017 - 01.2019

Job overview

  • Responsible for providing leadership to improve regional sales operations in the North To deliver on all business objectives of increased revenues, reduce cost and optimization of operational resources in the region across the 18 states of the Northern Region

Achievement:-

  • Significant improvement in subscriber acquisition numbers in line with the new Telecom Regulator (NCC) framework
  • 100% achievement of Revenue Generating Subscriber numbers for the Northern Region since the implementation of the new acquisition framework
  • A 20% YoY positive variance on total revenues as at April 2018 13.0% in RGS YoY as at April 2018 Growth of 78.9% in data with corresponding increase in both Volume MB and MoU.

MTN NIGERIA Communications PLC
Lagos

Regional Sales Manager
03.2016 - 07.2017

Job overview

  • To deliver on MTNN sub-regional airtime sales, data and device expectations
  • Development and optimization of sub regional sales and distribution infrastructure
  • Growth of MTN subscriber base and recharge within sub region

Achievement:-

  • 100% sub regional airtime sales achievement in the last 13 months N5 billion average monthly sub regional airtime sales delivery month-on-month
  • Development of partner’s new route-to-market channels of sales and distribution in line with evolving Telecom Industry transformation.

MTNN-Visafone Acquisition
Lagos

Head of Sales
12.2015 - 02.2016

Job overview

  • Optimize device and data sales of Visafone under MTN
  • Management Understudy and review of the Visafone sales with the objective of enhancing sales operations
  • Engage partners and provide assurance of business continuity under new Visafone Management while sustaining sales operations
  • Provide support to move Visafone subscribers to MTNN network

Achievement:-

  • Reorganized Visafone sales operations with reduced cost of operations and headcount
  • Stopped the downward trend of sales volumes in January 2016 with N201 million sales in comparison to N190 million in Dec 2015
  • Significant reduction in credit sales by encouraging partner towards cash transactions via new incentive scheme

MTN NIGERIA Communications PLC
Lagos

Acting Senior Manager Business Development Channel
08.2015 - 10.2015

Job overview

  • Responsible for developing and driving the execution of MTNN Business development strategies with respect to emerging channels of sales and distribution

Achievement:-

  • Development of a clear strategic vision for the sales channels in line with the need to get better
  • Development of a short to medium term objectives for the channels to drive implementation
  • Alignment of channel objectives with key business strategic objectives.

MTN NIGERIA Communications PLC
Lagos

Channel Manager – Data in Sales & Distribution
10.2013 - 07.2015

Job overview

Formulate and implement MTNN data and device strategy in fulfillment of MTNN Vision to lead the delivery of bold new digital world and Mission to make the lives of our customers a whole lot brighter in the digital age.

Achievement:-

  • 40% increase in devices and data product sales in MTN partner shops.
  • Development and implementation of an enhanced IMEI collection strategies with 100% in IMEI collection
  • Development and implementation of a retail incentive scheme for devices and data products activation at retail.
  • 140% growth in 3G devices on MTN network. (From 6.2 million in 2013 to 14.9 million in 2015)
  • 10% decrease in out of bundle data revenues.
  • Group nominated device IMEI project head in 5 OPCOS (Nigeria, Congo B, Guinea Conakry, Guinea Bissau, Liberia)

MTN NIGERIA Communications PLC
Lagos

Customer Acquisition Channel Manager in S & D
07.2011 - 09.2013

Job overview

  • Ensure growth in MTNN’s subscriber base in line with strategic business objectives
  • Propose effective route-to-market options in implementation of all defined strategies for customer retention
  • Manage and monitor customer SIM Card registration across all regions and provide basic enablement for smooth operations across functional units

Achievement:-

  • 57% growth in MTNN subscriber base from 35 to 55 million
  • 87% subscriber registration achievement of MTNN 55 million existing subscriber base
  • 90% subscriber sim registration of MTNN 7 million disconnected subscribers in 6 months
  • 25% increase in subscriber acquisition route-to-market channels.

MTN NIGERIA Communications PLC
Kano

Trade Partner Distributor Accounts Executive
04.2010 - 06.2011

Job overview

  • To plan and implement strategy for continuous growth of assigned dealers
  • To provide short term consulting/advisory services to MTNN dealers
  • Develop short term action plan/ strategy to assist distributors in achieving set target and overcome challenges in their operations

Achievement:-

  • 120% growth in assigned dealer’s performance
  • 1 assigned dealer as 2nd National Dealer ranking in 2010
  • 2nd assigned dealer as 1st Sub Regional Dealer ranking in 2010

MTN NIGERIA Communications PLC
Kano

Regional Logistics Operations Supervisor
12.2007 - 04.2010

Job overview

  • Oversee Regional Inventory and B2B Logistics operations within the Region
  • To assist in the management of the respective B2Bs with Hubs &
  • Spokes operation in such a manner that MTNN products are warehoused and delivered to customers in the most cost effective and efficient manner at the right time and location
  • Execute activities and tasks to ensure constant product availability in the assigned region towards achieving business sales plans

Achievement:-

  • 10% improvement in stock availability with reduced order processing turnaround time (TAT)
  • 20% increase in inventory operational budget cost savings consecutively in 2008 and 2009
  • Expansion of Logistics Operations activities in line with business objectives with the successfully opening of new Hubs in
  • Maiduguri and Sokoto axis
  • MTN Y’ello Star award winner in 2010 in the living the MTN values and process improvement.

MTN NIGERIA Communications PLC
Abuja

Regional Logistics Operations Officer
02.2004 - 11.2007

Job overview

  • Conduct accurate daily, weekly and monthly stock count
  • Ensure 90% stock availability in all times
  • Receipt of stocks from transit
  • Ensure all stock movement is controlled as per allocation and with all necessary paper work including stock returns
  • Process Trade Partners orders on IFS distribution and resolve all their stock related queries
  • Ensure the attainment of stock holding capacity and general inventory management

TAK Continental
Abuja

Regional Representative
01.2001 - 01.2003

Job overview

  • Planning and coordination of operational activities including property and asset management
  • Planning and effecting pre-import activities for commodities (Bulk Cement, Iodized Salt and Fertilizer)
  • Oversee the marketing and distribution of the company’s products in the region
  • Planning and coordination of all logistics associated with
  • Warehousing and distribution of commodities
  • Market company products to existing and potential customers ensuring availability via effective distribution.

Integrated Logistics Services Limited (INTELS)
Warri, Delta State

Warehouse Supervisor
05.1997 - 11.1999

Job overview

  • Supervise the warehousing of Oil Company’s cargo received via vessels, barges and supply vessels
  • Stock taking and stock control
  • Warehouse maintenance and compliance with safety regulations
  • Conduct of NAFDAC’s quarterly warehouse certification
  • Ensure timely and effective delivery of oil company cargo to oil rigs and installations via trucks, barges and supply vessels with necessary paper works for control purpose
  • Ensure that safety procedures are properly implemented in all warehouse activities as well as the writing of incident and accident reports.

Education

EntryLevel
Chippendale NSW 2008 Australia

No Degree from Data Analytics
06.2023 - Current

University Overview

Continuing education and courses to drive professional certification of over 10 years of career in data analysis and reporting

Virtual Study
New York, NY 10016 USA

No Degree from Google Project Management Certification
05.2023 - Current

University Overview

Continuing education to drive certification in over 10 years of project management experience

University of Arden

Post Graduate Diploma from Business Administration

University Overview

Chartered Institute of Purchasing
United Kingdom

Level 4 Diploma from Purchasing And Supply Management
04.2009 - 04.2010

University Overview

Chartered Institute of Purchasing And Supply

Purchasing & Supply Management Professional Certification from Purchasing And Supply
11.2005 - 11.2006

University Overview

University of Jos

B.Sc. (Hons) Degree from Geology & Mining

University Overview

Mount Saint Gabriel’s Secondary School

General Certificate of Education

University Overview

Skills

Strategy and Policy Formulation

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Accomplishments

Accomplishments

· Development of a framework of new route-to-market channels of subscriber acquisition and digital airtime sales for Globacom with 20% implementation success in 5 months.

· Achievement of telecom industry in Nigeria first 120K daily new subscriber acquisition for MTNN in 2020 with 41K active agents outlet in trade channel.

· Successful National Identity Number (NIN) Policy implementation for MTNN in line with the Telecom Regulator (NCC) new guidelines for SIM Card Sales and Registration in Nigeria in 2020 and 2021 with the ward by NIMC as the first Telecom operator to achieve 1m successful NIN enrolments.

· 100% achievement of new RGS subscriber numbers for Northern Region with the implementation of the new NCC acquisition framework.

· 100% sub-regional airtime sales achievement in the last 13 months with N5 billion average monthly sub-regional airtime sales delivery month-on-month.

· Successful development of trade partner's new route-to-market channels of digital sales and distribution in line with evolving Telecom Industry digital transformation.

· Reorganized Visafone sales operations with reduced cost of operations and headcount with a stop in the downward trend of sales volumes in January 2016 with N201 million sales in comparison to N190 million in Dec 2015 resulting in significant reduction in credit sales by encouraging partner towards cash transactions via new incentive scheme.

· Development and implementation of an enhanced IMEI collection initiative with 100% in IMEI collection and a retail incentive scheme for devices and data products activation at retail which resulted in 140% growth in 3G devices on MTNN network. (From 6.2 million in 2013 to 14.9 million in 2015), 10% decrease in out of bundle data revenues and MTN Group nominated device IMEI project head in 5 OPCOS (Nigeria, Congo B, Guinea Conakry, Guinea Bissau, Liberia)

· 57% growth in MTNN subscriber base. 35 to 55 million, 87% subscriber registration achievement of MTNN 55 million subscriber base, 90% subscriber sim registration of MTNN 7 million disconnected subscribers in 6 months, 25% increase in subscriber acquisition route-to-market channels as national channel manager customer acquisition in MTNN between July 2011 to August 2013

Affiliations

Affiliations
  • Corporate Member of the Chartered Institute of Purchasing & Supply Management (NIPSM - Nigeria)
  • Member, Chartered Institute of Purchasing and & Supply (CIPS - UK)
  • Internal Corporate Member, IMD Learning Network
Availability
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Quote

Respectability Personified

Timeline

EntryLevel
No Degree from Data Analytics
06.2023 - Current
Head of Sales and Marketing
ENAR-SUHARA Continental Limited
05.2023 - Current
Virtual Study
No Degree from Google Project Management Certification
05.2023 - Current
Sales Operations Coordinator
Globacom Limited
10.2022 - 03.2023
Senior Manager, Customer Acquisition & Compliance
MTN NIGERIA Communications PLC
02.2019 - 08.2022
Senior Manager Sales & Trade Development
MTN NIGERIA Communications PLC
08.2017 - 01.2019
Regional Sales Manager
MTN NIGERIA Communications PLC
03.2016 - 07.2017
Head of Sales
MTNN-Visafone Acquisition
12.2015 - 02.2016
Acting Senior Manager Business Development Channel
MTN NIGERIA Communications PLC
08.2015 - 10.2015
Channel Manager – Data in Sales & Distribution
MTN NIGERIA Communications PLC
10.2013 - 07.2015
Customer Acquisition Channel Manager in S & D
MTN NIGERIA Communications PLC
07.2011 - 09.2013
Trade Partner Distributor Accounts Executive
MTN NIGERIA Communications PLC
04.2010 - 06.2011
Chartered Institute of Purchasing
Level 4 Diploma from Purchasing And Supply Management
04.2009 - 04.2010
Regional Logistics Operations Supervisor
MTN NIGERIA Communications PLC
12.2007 - 04.2010
Chartered Institute of Purchasing And Supply
Purchasing & Supply Management Professional Certification from Purchasing And Supply
11.2005 - 11.2006
Regional Logistics Operations Officer
MTN NIGERIA Communications PLC
02.2004 - 11.2007
Regional Representative
TAK Continental
01.2001 - 01.2003
Warehouse Supervisor
Integrated Logistics Services Limited (INTELS)
05.1997 - 11.1999
University of Arden
Post Graduate Diploma from Business Administration
10.2016
University of Jos
B.Sc. (Hons) Degree from Geology & Mining
11.2005
Mount Saint Gabriel’s Secondary School
General Certificate of Education
10.1995
Usman IdrisSales and Marketing